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    Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
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    • Mff73M Online
      Mff73 @Dimitrios Kanellopoulos
      last edited by

      @Dimitrios-Kanellopoulos said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

      Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

      I can then escalate this !

      Thanks a lot so far to all of you taking the time to post here!

      Sorry, i can’t find a way to change my vote 😞

      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
      Suunto Vertical all black
      Wife : S9PP
      SA: Always the latest beta :)
      Android 13, Galaxy S205G

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      • Zdeněk HruškaZ Offline
        Zdeněk Hruška Bronze Member
        last edited by

        I just checked and my AGPS was from 2019-07-09 even if I sync like every day. I noticed that recently took longer to acquire a GPS signal (with Galileo on). I reset watch, synced with Suunto APP and now it’s N/A. So it’s not ok, right?

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        • Zdeněk HruškaZ Offline
          Zdeněk Hruška Bronze Member
          last edited by

          So reinstalled the Movescount App and synced with it and my AGPS is up to date… but it deleted all my sport modes… oh 😄

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          • Mff73M Online
            Mff73 @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos
            Last tests of today (SSU).
            SA don’t update AGPS for me --> NA after reset
            MCapp update, but with 2019-07-21T12:05:01Z (we are on 23rd 😉 )

            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
            Suunto Vertical all black
            Wife : S9PP
            SA: Always the latest beta :)
            Android 13, Galaxy S205G

            1 Reply Last reply Reply Quote 1
            • D Offline
              dulko79
              last edited by

              Mine is still stuck on 2019-07-18T00:00:00Z on S5. I have not done watch reset. The reset helped last time but messed up my training plan, so I have skipped it this time.

              App: beta
              Phone: Iphone
              iOS

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                Hi. All you that have this issue, can you pm me your watch Serial number asap?

                @dulko79 can you perhaps now?

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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                • P Offline
                  pescacebesforum Bronze Member @pescacebesforum
                  last edited by

                  @pescacebesforum Checked twice. I have followed all instructions and now is stuck at2019-07-21T12:05:01Z
                  SuuntoLink enters in a loop.
                  Training With Garmin FR235 since July 1st, so I do not have feedback about outdated AGPS effects
                  SSU FW 2.8.24

                  SSU FW 2.8.32
                  SA 4.28.1

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                  • suzzloS Offline
                    suzzlo Moderator
                    last edited by suzzlo

                    Now happening in my Spartan Sport WH

                    Assisted GPS -> N/A
                    FW: 2.8.24
                    SA -> 4.6.0 (Android)
                    Phone -> Pixel 3a

                    😭😭😭

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
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                    • zhang965Z Offline
                      zhang965
                      last edited by

                      AGPS 23/07/2019

                      Winners Wear Winners

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                      • suzzloS Offline
                        suzzlo Moderator
                        last edited by

                        Hi, any idea if AGPS sync works with Suuntolink?
                        I could reset my watch (avoid using Routes and Sports Customizations) and use SA sync and then MC (for AGPS)

                        BR

                        Suunto: Race, S9Peak, Spartan Sport Wrist
                        Garmin: FR745, Edge 530
                        SA topics:

                        • Guides - https://forum.suunto.com/tags/guides
                        1 Reply Last reply Reply Quote 0
                        • 7 Offline
                          77alex77 Bronze Member
                          last edited by

                          Hello.

                          Synchro done through SA Android with 2 different smart phone, one for S9 and another one for S5.

                          Date was up to date but time was with “T00:00:00Z” for both S9 and S5 (synchro done at the very same time)

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                          • Rob33R Offline
                            Rob33 Bronze Member
                            last edited by

                            on my SSU date blocked on 21/07

                            suzzloS 1 Reply Last reply Reply Quote 1
                            • suzzloS Offline
                              suzzlo Moderator @Rob33
                              last edited by

                              @Rob33 me too (2019-07-21T12:05:01Z), did you use SA sync and cable/Suuntolink?

                              Suunto: Race, S9Peak, Spartan Sport Wrist
                              Garmin: FR745, Edge 530
                              SA topics:

                              • Guides - https://forum.suunto.com/tags/guides
                              Zdeněk HruškaZ fejkerF 2 Replies Last reply Reply Quote 0
                              • Zdeněk HruškaZ Offline
                                Zdeněk Hruška Bronze Member @suzzlo
                                last edited by

                                @suzzlo Mine was blocked on some old date until I synced with movescount app which was able to update the AGPS (and delete all my custom sport modes:)). Now it works with SuuntoApp as well (tried few minutes ago). But it’s true that time is allways T00:00:00Z so I don’t know if it’s correct or not.

                                suzzloS 1 Reply Last reply Reply Quote 0
                                • suzzloS Offline
                                  suzzlo Moderator @Zdeněk Hruška
                                  last edited by

                                  @Zdeněk-Hruška I think, I have read in this forum that hour is not important T00:00:00Z. The key is that date moves ahead…

                                  Suunto: Race, S9Peak, Spartan Sport Wrist
                                  Garmin: FR745, Edge 530
                                  SA topics:

                                  • Guides - https://forum.suunto.com/tags/guides
                                  Zdeněk HruškaZ 1 Reply Last reply Reply Quote 0
                                  • M Offline
                                    MichalJ
                                    last edited by MichalJ

                                    Hi, I never had problem with this, but today i had N/A even after soft reset and waiting … I needed to go back to pc and with SuuntoLink I got at least 2019-07-21T12:05:01Z (so few days old) … Spartan Sport, Software 2.8.24, Suunto app on Android 9 version 4.2.4.

                                    And then after run and sync with Suunto App I got N/A again …

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                                    • Zdeněk HruškaZ Offline
                                      Zdeněk Hruška Bronze Member @suzzlo
                                      last edited by Zdeněk Hruška

                                      @suzzlo Ok, thanks, I thought so. Then I can say that the sync with movescount definitely helped in my case. It seems that suunto app is unable to update AGPS for some reason. It gets stuck at one point and leaves the old file there. Maybe some bug in update procedure code. However movescount can deal with it and afterwards suunto app is able to do the update again. But I don’t know if this solution can help everyone.

                                      suzzloS 1 Reply Last reply Reply Quote 0
                                      • suzzloS Offline
                                        suzzlo Moderator @Zdeněk Hruška
                                        last edited by

                                        @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                        But I don’t know if this solution can help everyone

                                        at least You and me 😉

                                        Suunto: Race, S9Peak, Spartan Sport Wrist
                                        Garmin: FR745, Edge 530
                                        SA topics:

                                        • Guides - https://forum.suunto.com/tags/guides
                                        cosme.costaC 1 Reply Last reply Reply Quote 1
                                        • cosme.costaC Offline
                                          cosme.costa @suzzlo
                                          last edited by cosme.costa

                                          @suzzlo said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                          @Zdeněk-Hruška said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

                                          But I don’t know if this solution can help everyone

                                          at least You and me 😉

                                          I’m also stuck in 21/07/2019. And I started to see the tips in the watch recommending to update the AGPS.
                                          In my experience, the file is starting to be quite old and tracks will start to become shitish.
                                          From what I’ve read in other parts S5/S9 are updating but Spartans are stuck in 21/07/2019.
                                          I’ve tried to update with SA, MC and SL, and after soft reset too but nothing.

                                          Maybe @Dimitrios-Kanellopoulos can give some light?

                                          BTW I have a SSU

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                                          • D Offline
                                            dulko79 @cosme.costa
                                            last edited by

                                            @cosmecosta Mine is stuck on 2019-07-18T00:00:00Z on Suunto 5. But I guess suunto is working on it.

                                            App: beta
                                            Phone: Iphone
                                            iOS

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