Important: is your S9/S5/Spartan AGPS up-to-date when Syncing with the Suunto app?

[Václav Král]

2019-07-12T00-00-00Z

[parafenomano]

@Dimitrios-Kanellopoulos the issue was here before the last watch / app update too.

I did 12s reset and didn’t work either: it shows n/a, then updates correctly. However consecutive syncing does not update agps. Currently it is 2019-07-12.

One additional thing, strange app behavior:

Whenever I sync watch (with or without new move), this happens:

• moves sync ok (strava notification arrives)
• sync activities (1-3 second)
• sync sleep (1-3 second)
• optimizing gps (green line goes around very slow, reaches 30-60%, then interrupts)
• sync activities (very fast, split second)
• sync sleep (very fast, split second)
• optimizing gps (very fast, split second)

Cheers

[DavorP]

Today I noticed that AGPS on SSU (after SA sync) shows
2019-07-19T12:05:01Z

so it seam that is 3 days old.

[dulko79]

Same issue on S5: 2019-07-18T00:00:00Z.

[sartoric]

NOT AN S9 here, but for the sake of testing …

This is the first time I see that AGPS is not updated.
I charged the watch via cable on Saturday (21) sync activity on Sunday (22) with both SA and MC but the file is dated 2019-07-19T12:05:01Z

I didn’t checked it this w.e. since I never had such issue

EDIT :
Just to double check I’ve connected the cable now. The file has been updated but the date is 2019-07-21
… anyway, newer that the old one but I see that SL shows repeatedly “updating AGPS” screen

[Dimitrios Kanellopoulos]

@sartoric hey. We are hunting the sync repeatedly bug. Please create a post and add the system details.

[sartoric]

@Dimitrios-Kanellopoulos

[Mff73]

Ré tested right now, and SA is unable to update AGPS. Reset watch, and still N/A after multiple sync (+ force close app, etc)

[Dimitrios Kanellopoulos]

@Mff73 it takes up to 10 minutes did you wait ?

[Mff73]

@Dimitrios-Kanellopoulos
Nope, I never waited to see AGPS changes, but will try and say.
But GPS optimisation is really Quick.

Btw, currently, MC App cannot sync gps neither.
Wtf.

[Mff73]

10 min and still N/A
Will reset all, and begin from fresh and see.

[Mff73]

Un paired watch, uninstalled reinstalled app, pair, sync, wait 10min, and still N/A.
Bad day for AGPS.

[Rob33]

On my SSU, I have N/A too…

[Mff73]

Tests ended for today : N/A for all SA attempts, and now MC App did thé trick (and no need to wait for parsing ).

[Rob33]

rectification, update agps 21/07/19 ok on last sync !

[Dimitrios Kanellopoulos]

Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

I can then escalate this !

Thanks a lot so far to all of you taking the time to post here!

[Dimitrios Kanellopoulos]

@silentvoyager Thanks for raising this issue. There is something fishy here.

I think Suunto should ACK the issue asap

[Mff73]

@Dimitrios-Kanellopoulos said in Important: is your S9/S5 AGPS up-to-date when Syncing with the Suunto app?:

Hi all. Since you recently had AGPS N/A can you update your vote please to the issue?

I can then escalate this !

Thanks a lot so far to all of you taking the time to post here!

Sorry, i can’t find a way to change my vote

[Zdeněk Hruška]

I just checked and my AGPS was from 2019-07-09 even if I sync like every day. I noticed that recently took longer to acquire a GPS signal (with Galileo on). I reset watch, synced with Suunto APP and now it’s N/A. So it’s not ok, right?

[Zdeněk Hruška]

So reinstalled the Movescount App and synced with it and my AGPS is up to date… but it deleted all my sport modes… oh