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    Stuck spartan trainer

    Scheduled Pinned Locked Moved Spartan
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    • M Offline
      Mi_chael Bronze Member
      last edited by

      I think on Spartan Trainer is 15s on 2 upper buttons to make a soft reset.

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        martin Bronze Member @Mi_chael
        last edited by

        @Mi_chael Well, 12s on the upper left button usually is enough, but this time nothing will do…

        sartoricS M 2 Replies Last reply Reply Quote 0
        • sartoricS Offline
          sartoric Moderator @martin
          last edited by

          @martin
          When you connect the cable to the watch, suuntolink recognizes it ? Does it pop-up?
          If yes you can try to re-flash

          SVTS - 2.40.38
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 14 - One UI 6.1
          Suunto App Android 5.2.5 beta
          Suunto App IOs 2.45.0 (19123) beta on MBP M1

          M 1 Reply Last reply Reply Quote 0
          • M Offline
            Mi_chael Bronze Member @martin
            last edited by Mi_chael

            @martin
            Not with my wife Trainer’s.
            But it works nice with my Ultra, Baro and S9

            1 Reply Last reply Reply Quote 0
            • M Offline
              martin Bronze Member @sartoric
              last edited by

              @sartoric nothing happens when I plug the watch in the computer, watch is still stuck and the computer does not recognise anything has been plugged in

              Mff73M 1 Reply Last reply Reply Quote 0
              • Mff73M Offline
                Mff73 @martin
                last edited by

                @martin
                Same câble as your other watches ? 🤔

                Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                Suunto Vertical all black
                Wife : S9PP
                SA: Always the latest beta :)
                Android 13, Galaxy S205G

                M 1 Reply Last reply Reply Quote 0
                • Łukasz BobrekŁ Offline
                  Łukasz Bobrek
                  last edited by

                  I had exactly the same issue!
                  It was a week after I bought my Trainer so just to be sure that everything is OK, I’ve send it to support.
                  Two weeks later I got it back and technician wrote that he basically didn’t do anything, when he got it, the battery was dead, so he charged it, done some tests and send it back.
                  The reason for the problem is still unknown, thought my Trainer never hanged again (for the last year or so).

                  M 1 Reply Last reply Reply Quote 0
                  • M Offline
                    martin Bronze Member @Mff73
                    last edited by

                    @Mff73 haven’t got any other watches or other cable, but the coincidence of a stuck watch + faulty cable at the same time seems rathr unrealistic…

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                    • M Offline
                      martin Bronze Member @Łukasz Bobrek
                      last edited by

                      @Łukasz-Bobrek
                      Yes, hopefully it will end that way, but I have yet to wait until the watch fully discharges from about 85% this morning without light or activity to drain it…

                      1 Reply Last reply Reply Quote 0
                      • M Offline
                        martin Bronze Member
                        last edited by

                        Fortunately the battery drained faster than I expected and after charging the watch is back to normal operation.
                        I don’t know whether it was the cause but I ended up deleting movescount app from my mobile, though I never had any problem with using both…

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