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    Stuck spartan trainer

    Scheduled Pinned Locked Moved Spartan
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    • sartoricS Offline
      sartoric Moderator @martin
      last edited by

      @martin
      I suppose you’ve already tried the soft reset too (press upper button for 12 seconds)

      SVTS - 2.40.38
      SSSWHR BARO Amber - 2.8.32
      Samsung A5 2016 - Android 7.0
      Samsung A33 2022 - Android 14 - One UI 6.1
      Suunto App Android 5.2.5 beta
      Suunto App IOs 2.45.0 (19123) beta on MBP M1

      M 1 Reply Last reply Reply Quote 0
      • M Offline
        martin Bronze Member @jw cou
        last edited by

        @jean-william-cousin Connection to a PC has no effect, and suuntolink doesn’t see the watch as connected…

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        • M Offline
          martin Bronze Member @sartoric
          last edited by

          @sartoric yes, that and also a more obscure 2 button variant found on another thread, but no sound, vibration or anything, the watch still displays the time of when it went off

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          • M Offline
            Mi_chael Bronze Member
            last edited by

            I think on Spartan Trainer is 15s on 2 upper buttons to make a soft reset.

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            • M Offline
              martin Bronze Member @Mi_chael
              last edited by

              @Mi_chael Well, 12s on the upper left button usually is enough, but this time nothing will do…

              sartoricS M 2 Replies Last reply Reply Quote 0
              • sartoricS Offline
                sartoric Moderator @martin
                last edited by

                @martin
                When you connect the cable to the watch, suuntolink recognizes it ? Does it pop-up?
                If yes you can try to re-flash

                SVTS - 2.40.38
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 14 - One UI 6.1
                Suunto App Android 5.2.5 beta
                Suunto App IOs 2.45.0 (19123) beta on MBP M1

                M 1 Reply Last reply Reply Quote 0
                • M Offline
                  Mi_chael Bronze Member @martin
                  last edited by Mi_chael

                  @martin
                  Not with my wife Trainer’s.
                  But it works nice with my Ultra, Baro and S9

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                  • M Offline
                    martin Bronze Member @sartoric
                    last edited by

                    @sartoric nothing happens when I plug the watch in the computer, watch is still stuck and the computer does not recognise anything has been plugged in

                    Mff73M 1 Reply Last reply Reply Quote 0
                    • Mff73M Offline
                      Mff73 @martin
                      last edited by

                      @martin
                      Same câble as your other watches ? 🤔

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

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                      • Łukasz BobrekŁ Offline
                        Łukasz Bobrek
                        last edited by

                        I had exactly the same issue!
                        It was a week after I bought my Trainer so just to be sure that everything is OK, I’ve send it to support.
                        Two weeks later I got it back and technician wrote that he basically didn’t do anything, when he got it, the battery was dead, so he charged it, done some tests and send it back.
                        The reason for the problem is still unknown, thought my Trainer never hanged again (for the last year or so).

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                        • M Offline
                          martin Bronze Member @Mff73
                          last edited by

                          @Mff73 haven’t got any other watches or other cable, but the coincidence of a stuck watch + faulty cable at the same time seems rathr unrealistic…

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                          • M Offline
                            martin Bronze Member @Łukasz Bobrek
                            last edited by

                            @Łukasz-Bobrek
                            Yes, hopefully it will end that way, but I have yet to wait until the watch fully discharges from about 85% this morning without light or activity to drain it…

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                            • M Offline
                              martin Bronze Member
                              last edited by

                              Fortunately the battery drained faster than I expected and after charging the watch is back to normal operation.
                              I don’t know whether it was the cause but I ended up deleting movescount app from my mobile, though I never had any problem with using both…

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