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    Disappointed Android users

    Scheduled Pinned Locked Moved Suunto app - Questions & Feedback
    feedback
    71 Posts 15 Posters 4.7k Views
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    • Alberto YoldiA Offline
      Alberto Yoldi @Mff73
      last edited by

      @mff73 It was instant for me. But maybe we can just wait for the forum to be set up by @Dimitrios-Kanellopoulos so we can all have a proper place to talk about this and clarify

      1 Reply Last reply Reply Quote 0
      • suzzloS Offline
        suzzlo Moderator
        last edited by

        App installed. 30 min trying to pair watch. Yet trying…
        The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

        Suunto: Race, S9Peak, Spartan Sport Wrist
        Garmin: FR745, Edge 530
        SA topics:

        • Guides - https://forum.suunto.com/tags/guides
        Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
        • suzzloS Offline
          suzzlo Moderator
          last edited by

          Ahhh, and thanks for joining me the beta!

          ☺ ☺ ☺

          Suunto: Race, S9Peak, Spartan Sport Wrist
          Garmin: FR745, Edge 530
          SA topics:

          • Guides - https://forum.suunto.com/tags/guides
          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @suzzlo
            last edited by

            @suzzlo forget all pairing. From watch and from the phone via Bluetooth and via the app.
            Also uninstall movescount.
            I will update the faq for Android soon and open the correct channels. Bare with me I have an interval session to complete. 😞

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            1 Reply Last reply Reply Quote 0
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @suzzlo
              last edited by

              @suzzlo said in Disappointed Android users:

              App installed. 30 min trying to pair watch. Yet trying…
              The app is exactly the sports-tracker app (remember, spartan watch is no paired yet)

              Btw it’s not exactly SportsTracker. However as seen in the faq it’s based on SportsTracker. The suunto app is built on top of that and of course stripped down the parts that do not apply in the suunto scope.

              Suunto has acquired SportsTracker so yeah…

              Important thing to state perhaps again and again is that in this phase of a very early beta (months to come ahead) we do need your feedback , good or bad, to set us to the correct way to build this app

              So feel free to post anything negative or positive.
              Feel free to express any concern as all will be heard as I hope we do show this already.

              I am no SUUNTO employee and I am here to transfer all the sentiment of users and make things right.

              Thanks so much for this.

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              1 Reply Last reply Reply Quote 0
              • Alberto YoldiA Offline
                Alberto Yoldi
                last edited by

                I have some feedback already, but I wait for the rigth categories to be setup. I also have some training to do and it will not be done by itself 😉

                1 Reply Last reply Reply Quote 1
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  @suzzlo @Alberto-Yoldi @Mff73

                  Bugs and issues here:

                  https://forum.suunto.com/category/14/android-issues-bugs

                  For general feedback you can post here but make sure you mention android:

                  https://forum.suunto.com/category/2/suunto-app-questions-feedback

                  I wanted also to ask you:

                  Do you prefer to have an isolated section of feedback for Android or a generic for both platforms ?

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

                  Alberto YoldiA 1 Reply Last reply Reply Quote 0
                  • suzzloS Offline
                    suzzlo Moderator
                    last edited by

                    I will try again tomorrow and if problem persist, I will create a bug report.
                    I think in this early stage, we need to isolate Android bug not to get crazy our iOS colleges.

                    Best regards

                    Suunto: Race, S9Peak, Spartan Sport Wrist
                    Garmin: FR745, Edge 530
                    SA topics:

                    • Guides - https://forum.suunto.com/tags/guides
                    1 Reply Last reply Reply Quote 1
                    • Mff73M Offline
                      Mff73
                      last edited by

                      Hi,
                      I am in Android test.
                      Not to much time yesterday to test, just to setup connexion.
                      Too much things to explore, waou 🙂
                      Too much different form Movescount app, waou 🙂

                      As @suzzlo said, i think it is better for bug to use an Android specific path, but maybe for features it is better to discuss in the same area as iOS.
                      Good luck to moderators to read all this new flow of testers that will rush here, and maybe don’t have read SuuntoApp iOS beginning of story.

                      Have a good day, and let us test all of that stuff.

                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                      Suunto Vertical all black
                      Wife : S9PP
                      SA: Always the latest beta :)
                      Android 13, Galaxy S205G

                      1 Reply Last reply Reply Quote 1
                      • Alberto YoldiA Offline
                        Alberto Yoldi @Dimitrios Kanellopoulos
                        last edited by

                        @dimitrios-kanellopoulos Good morning. For features I think we can discuss on a common forum, as I readed somewhere that both versions will be paired on features. For bugs, as mentioned by @Mff73 , maybe its worth to have an specific section.

                        1 Reply Last reply Reply Quote 0
                        • kurkoK Offline
                          kurko Bronze Member
                          last edited by

                          Not sure if all registered android testers received the invitation already, atleast I haven’t seen any email yet?

                          Please help, very eager to get the testing started!

                          J 1 Reply Last reply Reply Quote 1
                          • Mff73M Offline
                            Mff73
                            last edited by

                            50 New People per day, as said Juuko from suunto.

                            Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                            Suunto Vertical all black
                            Wife : S9PP
                            SA: Always the latest beta :)
                            Android 13, Galaxy S205G

                            1 Reply Last reply Reply Quote 2
                            • O Offline
                              oscarlimaromeo
                              last edited by oscarlimaromeo

                              I’m in the beta group 🙂

                              l

                              1 Reply Last reply Reply Quote 1
                              • Saketo NemoS Offline
                                Saketo Nemo Moderator
                                last edited by

                                just joined and tested Suunto App. All smooth for now, but I’ll test it move over

                                1 Reply Last reply Reply Quote 1
                                • J Offline
                                  Jouko Tyni @kurko
                                  last edited by Jouko Tyni

                                  @kurko about 250 individuals added to the beta group now, more will be added next week. There is increasing number of fatal and non-fatal issues via the Crashlytics, we have to look after those now and understand how serious issues we are facing. Most likely all registrees are added to the Google play beta group by the end of next week.

                                  1 Reply Last reply Reply Quote 4
                                  • suzzloS Offline
                                    suzzlo Moderator
                                    last edited by

                                    Hi again.

                                    3 months since I created this topic but same sensations.

                                    Suunto App

                                    • Inexistent official communications
                                      • No public Roadmap
                                      • No idea if we are going to have UI or not
                                      • No idea when we will have first stable version (or witch are the ones that will be needed for this first version)
                                      • No idea when Android and iOS version will converge
                                      • No idea if the features that we propose and discuss are part of the roadmap (if it exist)
                                      • Please understand me @Dimitrios-Kanellopoulos @Jouko-from-Suunto you are working very hard, but we (the community) are spending our time reporting bugs, proposing ideas… and we don’t have any official feedback.
                                    • Very low significant improvements in basic features (just new HR % in zones, some bugfixes and some Bluetooth improvements)
                                      • No basic MC features
                                      • No new features (proposed by community or Suunto)
                                      • No Suunto preexisting families (Ambit, DM5,…)

                                    Suunto App Product

                                    When you buy an Garmin, Polar… watch, you have a unified product behind that:

                                    • Each time a new feature is released, each part of the platform receives and update implementing it.
                                    • Each part of the platform has consistency (same names, same icon, same colors, same values, …)

                                    Retrospective

                                    When we started discussing about new Suunto 3, I still has some hopes, but days are going, and releases don’t have any significant improvements.
                                    I’m very disapointed

                                    Best regards

                                    Suunto: Race, S9Peak, Spartan Sport Wrist
                                    Garmin: FR745, Edge 530
                                    SA topics:

                                    • Guides - https://forum.suunto.com/tags/guides
                                    Alberto YoldiA 1 Reply Last reply Reply Quote 13
                                    • Mff73M Offline
                                      Mff73
                                      last edited by

                                      Hi folks,
                                      Same thoughts, and thank you @suzzlo to have written it.
                                      I feel lost with this new SA.
                                      No visibility, no real changes (each new version is a hope, but finally … ).

                                      The main bug for me, is wrong metrics (or lack of metrics).
                                      As a climb runner (not a good one 😉 ), I miss a lot ascent/descent, and now, even altitude graphs are flat.

                                      Forum is very good, but these days, we are only facing new users discovering old bugs and known issues and asking to know where the situation is.

                                      Roadmap is the basis, and at least, an exhaustive list of known issues/bugs, maybe with solving priorities, features requests taken into account, those which are not. It will makes new versions bugs review for effective instead of searching the forum where the right post is, etc…

                                      Same as @suzzlo , don’t take this post as a criticism (or a positive one) @Dimitrios-Kanellopoulos and @Jouko-from-Suunto , but feeling now is … waiting for a new jump, something new.

                                      I understand as well, that this forum is quite public (just a login to enter it) and sure that Suunto don’t want to write too many things publically as @Jouko-from-Suunto wrote it, why not create, based on trust, a dedicated section, for “involved” testers, at least to have more news and stayed more implicated.

                                      Have a good day, hard work day to come, and no SA new version to disturb me and entertain me in those hard days 😞

                                      😉

                                      Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                      Suunto Vertical all black
                                      Wife : S9PP
                                      SA: Always the latest beta :)
                                      Android 13, Galaxy S205G

                                      Mff73M 1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73 @Mff73
                                        last edited by

                                        @mff73 said in Disappointed Android users:

                                        why not create, based on trust, a dedicated section, for “involved” testers, at least to have more news and stayed more implicated.

                                        Why not using “reputation” rank on this forum, as a key to enter a “closer beta tester group” : i feel very proud to be silver (or not 😉 ), but what are our best wishes as beta testers ?

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        J NicolasPN 2 Replies Last reply Reply Quote 2
                                        • J Offline
                                          Jouko Tyni @Mff73
                                          last edited by

                                          Just a comment that this is noted. I have to see if I am amble come back with more details, but at the moment it is clear to me that I can’t get a roadmap for the beta before Suunto 3 Fitness is out and Suunto app at that point too. A smaller group with ‘involved users’ has been actually mentioned just last week as one option for closed beta.

                                          1 Reply Last reply Reply Quote 3
                                          • NicolasPN Offline
                                            NicolasP @Mff73
                                            last edited by NicolasP

                                            @mff73 this is a brilliant idea! I hope some bronze members will be picked up too 😉

                                            SST

                                            1 Reply Last reply Reply Quote 1
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