Suunto Software Update Q2 Hotfix 2.56.28 Race 2 and Vertical 2
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@runyx17 can you send me the email associated with your account in private? I will open a bug report for your crash, apparently it is something else that was not fixed with the update.
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@isazi
Another restart now. During activity Hiking. 2 Suunto app plus. I sent log via SA again. I send you my mail PM. Thank you. -
[deleted by author]
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Just updated today… it took a very long time… about 25 minutes… I will test it the next days for my holiday training walks after my knee injury 🤩
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Hi @isazi @dimitrios-kanellopoulos
Just had crash after hot fix not the whole watch restarted. But I lost the interval guide on the watch black screen, and no notification, I only had 2 guides activated i think it was the interval guide and zonesense.
Watch is Race 2 forgot to mention
Should I open case with customer service?
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@Elad-Solomon Hi, yes, open a case. I had also issues with the interval guide on the Vertical 2. You should open a case ALWAYS if you find a new issue to make Suunto aware of it and that there are more people with the same issue.
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@johann.fuehrer will do thanks
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Thanks for the update, but I have a quick question for everyone.
I can’t load any new maps on race 2 latest update — the watch says “Failed to connect to the wireless network.” I’ve never had this problem before; it’s always worked perfectly. The network is set up successfully in the app.
I’ve tried the following: removing the watch and reconnecting it, removing the network and reconnecting it, a soft reset, and even downgrading to the previous version .18. Nothing has worked. Any tips, or is this a known issue right now?
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Vertical2, after last update no possibility to download or delete maps … 🫣🫣🫣 restart watch or change WiFi did not solve the problem
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@9ppuser this has most likely nothing to do with the update (even more so as it occurs also with previous version).
I would look somewhere in the network setup…
You can also use your phone hotspot to check if the watch can connect to a Wifi -
@Egika Thanks for your message. I thought it might be related to the update. I tried connecting via hotspot, but it didn’t work. The watch can’t connect, even though the app shows it’s connected. I’ll try resetting the watch; maybe that will fix the problem
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