Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Suunto Software Update Q2 Hotfix 2.56.28 Race 2 and Vertical 2

    Scheduled Pinned Locked Moved Watches
    35 Posts 20 Posters 1.6k Views 18 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • HonzaSH Offline
      HonzaS
      last edited by

      Installed in the morning. Only one bike ride from work. Got same elevation as usual. Maybe it’s just a feeling, but Bluetooth feels better to me in everyday use. Previously, the watch wouldn’t connect when I moved away from my phone, but today I received all notifications without any problems. Hopefully the restarts have been resolved too and I will be a satisfied customer again 😁.

      Suunto Vertical 2 titanium

      1 Reply Last reply Reply Quote 1
      • Martin VrskaM Offline
        Martin Vrska @2b2bff
        last edited by

        @2b2bff Yes, I understand, but this has always worked correctly on all my Suuntos and various firmwares, so it doesn’t seem right to me. I’ll definitely survive it 😉 .

        Suunto Vertical 2 - Arctic Gray - 2.56.28
        Suunto Spark
        Suunto Vertical - Steel Black, Strap Canyon Orange - 2.37.34 - SOLD
        Suunto 9 Peak Pro - Titanium Sand - 2.22.60 - my wife
        Google Pixel 9a - Android 17
        Suunto App 6.12.7 beta

        2 1 Reply Last reply Reply Quote 1
        • 2 Offline
          2b2bff Gold Members @Martin Vrska
          last edited by 2b2bff

          @Martin-Vrska probably you missed my sarcasm there. I see this pattern far too often these days… 😞

          Suunto Race S
          Garmin Epix Pro

          R 1 Reply Last reply Reply Quote 1
          • R Online
            runyx17 @2b2bff
            last edited by

            Another restart today after I checked the morning log.

            My watch came back from the Suunto service center yesterday because of the restarts. They returned it without a hotfix (they replaced the battery and the barometer sensor—I don’t understand why, but OK). Yesterday evening I updated to 2.56.28, and this morning it restarted again.

            I sent the log via SA.

            Suunto: Ambit 3, Spartan, Vertical 2
            Garmin: FR 405, 935, 970 , Fenix 3, 6X, Epix2 Pro

            isaziI 1 Reply Last reply Reply Quote 0
            • Stoke80S Offline
              Stoke80 @Stoke80
              last edited by

              Stoke80 said:

              @Dimitrios-Kanellopoulos

              So nothing new for the “bluetooth sensor drop during trainings” issue?

              Does anyone know something about this?

              Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S / Suunto Race 2

              E 1 Reply Last reply Reply Quote 0
              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager @Inge Nallsson
                last edited by

                @Inge-Nallsson you are right. This was my omission coming back from vacation and being a bit overwhelmed. (thats also why this post was delayed)

                Race 2 and Vertical 2 -> added it to the topic

                Community Manager / Admin @Suunto

                Creator of quantified-self.io — a next gen training dashboard with MCP access, cross-service activity and route sync

                1 Reply Last reply Reply Quote 2
                • E Offline
                  elbee @Stoke80
                  last edited by elbee

                  @Stoke80 said:

                  Stoke80 said:

                  @Dimitrios-Kanellopoulos

                  So nothing new for the “bluetooth sensor drop during trainings” issue?

                  Does anyone know something about this?

                  This issue is occuring on all recent suunto watches since end of last year. I reported it many times to suunto (for my race s). Only half july I got the message that suunto support passed the message to suunto developers. The next time I got the message suunto developers passed in on to the bluetooth firmware developers. Since then, it’s silent. Suunto support told me they would inquire about the status and keep me up to date, but I heard nothing.

                  The last time I complained Suunto support told me not to expect a fix in a firmware update anytime soon.

                  Suunto t3c | Suunto Ambit 3 sport | Tomtom runner 2 | Garmin forerunner 935 | Garmin forerunner 965 | Suunto race s
                  Stryd | Bryton Gardia R300L | Polar H9 | Polar oh1+ | Wahoo bolt v2 | 4iiii precision 3

                  Stoke80S 1 Reply Last reply Reply Quote 2
                  • isaziI Offline
                    isazi Moderator @runyx17
                    last edited by

                    @runyx17 can you send me the email associated with your account in private? I will open a bug report for your crash, apparently it is something else that was not fixed with the update.

                    Watch: Suunto Vertical 2 Titanium Black

                    Blog: isazi's home

                    R 1 Reply Last reply Reply Quote 0
                    • Stoke80S Offline
                      Stoke80 @elbee
                      last edited by

                      @elbee said:

                      Thank you. Unfortunately, it is sobering to read this.

                      Suunto Quest / Suunto Ambit 3 Peak / Sununto Spartan Sport Wrist HR / Suunto 9 Baro / Suunto 9 Peak Pro / Suunto Vertical / Suunto Race S / Suunto Race 2

                      1 Reply Last reply Reply Quote 0
                      • R Online
                        runyx17 @isazi
                        last edited by

                        @isazi
                        Another restart now. During activity Hiking. 2 Suunto app plus. I sent log via SA again. I send you my mail PM. Thank you.

                        Suunto: Ambit 3, Spartan, Vertical 2
                        Garmin: FR 405, 935, 970 , Fenix 3, 6X, Epix2 Pro

                        1 Reply Last reply Reply Quote 1
                        • 2 Offline
                          2b2bff Gold Members
                          last edited by 2b2bff

                          [deleted by author]

                          Suunto Race S
                          Garmin Epix Pro

                          1 Reply Last reply Reply Quote 0
                          • SuperFlo75S Offline
                            SuperFlo75 Silver Members Bronze Member
                            last edited by

                            Just updated today… it took a very long time… about 25 minutes… I will test it the next days for my holiday training walks after my knee injury 🤩

                            Suunto Vertical 2 Titanium Sage
                            Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                            Suunto Wing
                            Suunto 9 Peak Pro Titanium (owns my wife now)
                            Suunto Spartan Ultra
                            SA iOS 3.13.1 (23404)
                            Instagram @superflo75

                            1 Reply Last reply Reply Quote 0
                            • Elad SolomonE Online
                              Elad Solomon
                              last edited by Elad Solomon

                              Hi @isazi @dimitrios-kanellopoulos

                              Just had crash after hot fix not the whole watch restarted. But I lost the interval guide on the watch black screen, and no notification, I only had 2 guides activated i think it was the interval guide and zonesense.

                              Watch is Race 2 forgot to mention

                              Should I open case with customer service?

                              J 1 Reply Last reply Reply Quote 0
                              • J Offline
                                johann.fuehrer Bronze Member Silver Members @Elad Solomon
                                last edited by

                                @Elad-Solomon Hi, yes, open a case. I had also issues with the interval guide on the Vertical 2. You should open a case ALWAYS if you find a new issue to make Suunto aware of it and that there are more people with the same issue.

                                "Trail running is the answer. Who cares what the question is …"

                                Elad SolomonE 1 Reply Last reply Reply Quote 0
                                • Elad SolomonE Online
                                  Elad Solomon @johann.fuehrer
                                  last edited by

                                  @johann.fuehrer will do thanks

                                  1 Reply Last reply Reply Quote 0

                                  Hello! It looks like you're interested in this conversation, but you don't have an account yet.

                                  Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.

                                  With your input, this post could be even better 💗

                                  Register Login
                                  • First post
                                    Last post

                                  Suunto Terms | Privacy Policy