Suunto news ?

aiv4r

@b_nino it was mentioned like million times already. This is comunity forum, it is not a Suunto support forum. Maybe people from Suunto read this, maybe they don’t. If you need support, contact the official channels.

sky-runner

@aiv4r said:

Maybe people from Suunto read this, maybe they don’t. If you need support, contact the official channels.

And why exactly this isn’t an official channel? This forum is on suunto.com after all.

aiv4r

@sky-runner why? idk, ask the ones that came up with this forum. But I thought it is common knowledge that it is community forum and not something that Suunto participates in.

elbee

@sky-runner said:

@aiv4r said:

Maybe people from Suunto read this, maybe they don’t. If you need support, contact the official channels.

And why exactly this isn’t an official channel? This forum is on suunto.com after all.

Basically it’s a way to cut down support spendings. Why pay for support engineers when fans are willing to answer basic questions for free?

(It’s not suunto specific. Everybody does this)

sky-runner

@elbee said:

Basically it’s a way to cut down support spendings. Why pay for support engineers when fans are willing to answer basic questions for free?

And meanwhile you can sometimes see Coros CEO responding to posts on Coros subreddit. Perhaps that’s one of the reasons Coros now has 3-4 times more presence than Suunto in trail and ultrarunning community.

elbee

@sky-runner

I can not talk for the ceo of coros.

And by presence, you mean… sponsorships? Amount of athletes wearing a certain brand? Your own observation?

Tami999

@sky-runner said:

@aiv4r said:

Maybe people from Suunto read this, maybe they don’t. If you need support, contact the official channels.

And why exactly this isn’t an official channel? This forum is on suunto.com after all.

My theory is “its not official, we dont need to look at”. I sometimes check Suunto instagram, and if someone ask about something or got a problem, the respond is always that they will “pass this to software/hardware team” I always thinking how much new work daily they have

Goatee

@elbee I work in a running store & the amount of people switching from Garmin is becoming more popular
Alot of new Coros watches on wrists (we don’t sell Coros) would suggest they definitely are getting a better foothold
They have a big presence on social media with their accounts commenting on posts, especially on Threads
With alot of new runners being “Instagram runners” they’re reaching a different & growing audience

Steven Hambleton

Suunto desperately need a community manager to communicate with fans, athletes, developers etc.

Im not talking about general support but concerns around the roadmap, critical bug progress, development issues etc.

André Faria

@Steven-Hambleton maybe suunto doesn’t want to share? It their company, they do what they want when they want.

If I recall correctly at least in the past @dimitrios-kanellopoulos was community manager for the forum.

On youtube, telegram and other social networks we had/have @joaquin
https://www.youtube.com/@SuuntoExpert
https://t.me/suuntocommunity
https://www.facebook.com/groups/SuuntoAmbit/posts/5624470314311652/

Not sure if you are new to suunto, but right now they are way more open than in the past, still they remain “safe” on what they share.
Again their business they do as they want.
You can check garmin on their beta, not sure if it is better or worse…just different
Coros idk, I know they are also active on social networks but I don’t follow much.

elbee

@Goatee said:

@elbee I work in a running store & the amount of people switching from Garmin is becoming more popular
Alot of new Coros watches on wrists (we don’t sell Coros) would suggest they definitely are getting a better foothold
They have a big presence on social media with their accounts commenting on posts, especially on Threads
With alot of new runners being “Instagram runners” they’re reaching a different & growing audience

If I look at athletes in my athletic club, on strava or at races/trailruns, almost all use a garmin and there is the occasional Polar/Suunto/Coros. Don’t see any shifts over the last couple of years. (I live in the Netherlands. It might be different for other regions.)

André Faria

@elbee said:

@Goatee said:

@elbee I work in a running store & the amount of people switching from Garmin is becoming more popular
Alot of new Coros watches on wrists (we don’t sell Coros) would suggest they definitely are getting a better foothold
They have a big presence on social media with their accounts commenting on posts, especially on Threads
With alot of new runners being “Instagram runners” they’re reaching a different & growing audience

If I look at athletes in my athletic club, on strava or at races/trailruns, almost all use a garmin and there is the occasional Polar/Suunto/Coros. Don’t see any shifts over the last couple of years. (I live in the Netherlands. It might be different for other regions.)

Same case for me, working for a sports company, in dozens of people with sports watches I believe I saw 2 suuntos, 1 polar, and like 3 coros (and like 10 coros based decathlon watches).

I belive suunto may know their “optimized size” and audience and so also don’t aim to be garmin or coros in terms of size and budget/marketing.
With all good and bad. There is no perfect brand nor watch.

elbee

@André-Faria said:

With all good and bad. There is no perfect brand nor watch.

True. Have experience with sport watches for about 15 years and know what’s important for me.

I like to record my activities, know that I hit my targets when doing intervals, keep an I on my heartrate, and use navigation for longruns, unknown area’s and enter trailruns that work with gpx.
Outside sport I use it for time/date, alarm and getting phone notifications.
Preferable in a small formfactor and not costing 1000 euro.

All other? Meh… I know a thing or 2 about training and trainingload and I know my body. I don’t need all those metrics (and I don’t trust the pseudo scientific markering behind it).

And I don’t care that much which brandname is on it.