Watch crashed at the start of a 5K race
-
Have you send a bug report to support@suunto.com with your reproduce steps?
Suunto support isn’t monitoring this forum.
I was asking what the expected behavior was. I have not tried to run more than two SuuntoPlus apps/Guides at any time, so no idea what the behavior actually is.
If, however, the expected beavhior is “don’t tell the user they passed a limit, just crash when you try to do the session,” then that seems suboptimal to me.
-
@raven the expected behavior should be that when you try to enable the third Suunto plus app, a yellow message appears on the screen to alert you that you have reached the maximum.
At least on my Race it works like that
-
-
@atoponce I will report this, it is clearly a bug if the watch allows you to select more than 2 S+ things (apps+guides) on the Race S.
Watch: Suunto Vertical 2 Titanium Black
Blog: isazi's home
-
@isazi Thanks! New crash today out on an easy run. I uninstalled all S+ apps last night and was not executing a Guides workout. Just “Running” -> “Start”. Crashed about 7 km into the run. I’ve sent logs to Suunto again.
Suunto Race S / 9 Baro / Ambit 3 Peak / Observer
Polar H10 / Verity Sense / OH1
Stryd Duo / Wind
r/suunto mod -
@2b2bff Yes, I’m aware. I would expect the watch to refuse executing a 3rd app, regardless if it’s an app or Guides workout, rather than hard crash and reboot.
-
-
@atoponce I just need the email associated with your Suunto account, otherwise there is no access to your logs. Send me a PM if you can.
-
Had my Race S crash & reboot on several runs, once twice on the same 5 mile race
Spoke to Suunto who said they were aware of issues if using 2 Suunto+ apps
I’ve forwarded crash logs with Suunto so hopefully they can look at a fix -
@Goatee Suunto reached out to me via email asking for more information (watch serial number, app version, etc.). I sent them the deets, so I’ll see where things go from there. Hopefully we can isolate the bug and get it fixed.
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login