Crash reports collection Q1 2026
-
and another crash/restart today - no HR strap or ZoneSense fields this time
*yep have had 4 or 5 of these glitches on 7 week old Vertical 2 so far - on only some runs, after a long while it seems to get slow to respond, then freezes, then restarts the watch (except for 1 time when it just exited the activity). Generally most of the run GPS/HR data is still there, except maybe the last 400-500m when the slowness started. What’s missing is the total ascent/descent calculation and some other calculated data. have submitted support ticket & logs thru app each time. no response so far. I first thought it was something to do with ZoneSense, because they only happened when I was using an HR strap & ZoneSense fields in custom Running mode, but today’s glitch/restart was without the HR strap & ZoneSense fields… so that leaves… touch screen, media controls, or 2 other basic S+ apps (HR Zone Duration and Last km/mile)… or it’s just the whole watch OS
… maybe it needs a more regular reboot than just at recharge timeTrying a more basic Custom Run Mod with none of the above (touch screen, media, S+ apps) to see if it still eventually fails
Getting less happy with my purchase :/*
Hello! It looks like you're interested in this conversation, but you don't have an account yet.
Getting fed up of having to scroll through the same posts each visit? When you register for an account, you'll always come back to exactly where you were before, and choose to be notified of new replies (either via email, or push notification). You'll also be able to save bookmarks and upvote posts to show your appreciation to other community members.
With your input, this post could be even better 💗
Register Login