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    Race S: Extremely high battery use rate

    Scheduled Pinned Locked Moved Suunto Race S
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    • E Online
      elbee
      last edited by

      Ik got a reaction from suunto support. Part of it is

      “ We would like to clarify that we have not yet received a large number of reports regarding this issue, therefore we cannot confirm whether it is a widespread software problem at this time.”

      It could be that really not many people experience the problem or not many complain directly to suunto (suunto does not read the forum). Or their administration is a mess.

      Either way, don’t expect a fix from suunto.

      (Btw, after a restart caused by a complete empty battery, usage last night was 6%. Which is okayish. Don’t know if a reboot is enough or a depletion of the battery was needed)

      Suunto t3c | Suunto Ambit 3 sport | Tomtom runner 2 | Garmin forerunner 935 | Garmin forerunner 965 | Suunto race s
      Stryd | Bryton Gardia R300L | Polar H9 | Polar oh1+ | Wahoo bolt v2 | 4iiii precision 3

      André FariaA S 2 Replies Last reply Reply Quote 0
      • André FariaA Offline
        André Faria @elbee
        last edited by

        @elbee how did you contacted them?
        and btw how you guy measure/observe/note the battery consumption? is there any tool, menu? or just by hand

        Suunto Race S | Ambit 3 Peak Sapphire | Kailash | Hammerhead Karoo 3
        Garmin Edge 1040 Solar

        E 1 Reply Last reply Reply Quote 0
        • E Online
          elbee @André Faria
          last edited by

          @André-Faria

          Send an email to support@suunto.com

          There is no tool. Just look at battery percentage in the evening and in the morning. And just before an activity and when I finished one.

          Suunto t3c | Suunto Ambit 3 sport | Tomtom runner 2 | Garmin forerunner 935 | Garmin forerunner 965 | Suunto race s
          Stryd | Bryton Gardia R300L | Polar H9 | Polar oh1+ | Wahoo bolt v2 | 4iiii precision 3

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          • S Online
            sunter @elbee
            last edited by

            @elbee good point about Suunto not reading the forum.

            We should definitely agree here that whenever any of us encounters a bug or issue, everyone submits a direct support ticket to Suunto. If they get flooded with multiple tickets for the same problem, they’ll actually have to address it.

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