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    Suunto 2.50.28 hot-fix Q4

    Scheduled Pinned Locked Moved Watches
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    • J Offline
      JuanPh Bronze Member
      last edited by JuanPh

      Hi everyone,

      I cannot find automatic transitions for triathlon. It is not proposed by the app when I try to create a new triathlon mode. Do I do something wrong? Screenshot_20260214_164354_Suunto.jpg
      App version 6.7.12
      Watch 2.50.28

      1 Reply Last reply Reply Quote 0
      • Александр ДаниленкоА Offline
        Александр Даниленко @Dimitrios Kanellopoulos
        last edited by Александр Даниленко

        @Dimitrios-Kanellopoulos

        I dont know what happened, but last 2 nights watches detect my sleep as a nap only:
        1000070721.jpg

        1000070724.jpg

        Also, not all the times, when I had a “nap” are correct on the watch - this happened before pretty often.

        Suunto Race S

        Manuel ExtremeM 1 Reply Last reply Reply Quote 0
        • Manuel ExtremeM Offline
          Manuel Extreme @Александр Даниленко
          last edited by

          @Александр-Даниленко
          Check the heart rate monitoring. If you find gaps in the graph, it also affects sleep tracking.
          The interrupted monitoring is likely due to a sensor “sensitivity” issue that I have reported several times.

          Александр ДаниленкоА 1 Reply Last reply Reply Quote 1
          • Manuel ExtremeM Offline
            Manuel Extreme @Александр Даниленко
            last edited by

            @Александр-Даниленко How did you set up the workout? In interval workouts, I can’t find the option to use swim mode.

            Александр ДаниленкоА 1 Reply Last reply Reply Quote 0
            • Александр ДаниленкоА Offline
              Александр Даниленко @Manuel Extreme
              last edited by

              @Manuel-Extreme
              There are plots of HR for those days. Actually in the Monday morning I could see even average HR of that “nap” - it was 45.

              1000070955.jpg
              1000070957.jpg

              Suunto Race S

              Александр ДаниленкоА 1 Reply Last reply Reply Quote 0
              • Александр ДаниленкоА Offline
                Александр Даниленко @Manuel Extreme
                last edited by Александр Даниленко

                @Manuel-Extreme I set it as “Any” sport, when creating workout plan.

                It used to work for 2 years in swimming Im using Suunto watch.

                Suunto Race S

                1 Reply Last reply Reply Quote 1
                • Александр ДаниленкоА Offline
                  Александр Даниленко @Александр Даниленко
                  last edited by Александр Даниленко

                  Still detects my sleep as napping 😅

                  1000070991.jpg

                  Going to do hard reset. Soft reset didn’t help 🫤

                  Update 1:
                  Hard reset didn’t help:
                  1000071390.jpg

                  Update 2:
                  Unlike hard reset, soft reset helped:
                  1000071691.jpg

                  Suunto Race S

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                  • Ecki D.E Offline
                    Ecki D. Bronze Member
                    last edited by

                    After the latest firmware update I’ve noticed something new and wanted to check if others are seeing the same.

                    Since yesterday my 9 Peak Pro has stopped the OHR sensor three times – always after a training session, possibly after syncing.

                    I never had this issue before. Maybe once per month during the night, but never directly after an activity.

                    It happened once yesterday and twice today. The only way to recover so far has been a full restart of the watch.

                    In addition, with the recent Suunto App update the number of routes that can be synced to the 9PP seems to have been reduced (from 20 to 15?). On Monday I had to delete 6 routes just to sync one new route.

                    I really like the watch and the Suunto ecosystem overall, so I’m hoping this is something that can be looked into and improved.

                    Has anyone else experienced the OHR stopping after activities?
                    Any recommendations or known workarounds?

                    Also, just out of curiosity: are there current Suunto models where this kind of issue is less common? I’d prefer to stay with Suunto — features are great — but reliability is very important to me.

                    https://www.strava.com/athletes/37982563
                    https://www.instagram.com/macdev

                    E Ádám PatkósÁ 2 Replies Last reply Reply Quote 1
                    • Manuel ExtremeM Offline
                      Manuel Extreme @Александр Даниленко
                      last edited by

                      @Александр-Даниленко same problem on vertical 2 IMG_6278.jpg

                      1 Reply Last reply Reply Quote 1
                      • E Offline
                        Elipsus Silver Members @Ecki D.
                        last edited by

                        @Ecki-D. yup, the HR thing going offline happened twice with the latest update, and i’m having very erratic behavior when the watch turned iself of on multiple occasion last weeks, it “seems” to be ok now, i charged it again to 100% and let it idle on the charger for 2 more hours.
                        I had to find a “dumb” charger as the others wouldn’t charge the watch above 90ish percent (i think the current is too low and the charger goes offline, i’ve seen this especially on power banks

                        1 Reply Last reply Reply Quote 1
                        • M Offline
                          misu763 Bronze Member
                          last edited by

                          Since the latest update and the hotfix, I experienced the HR unexpected off three time… all the time I activated a soft reset and the sensor started to work again quickly.
                          Luckily I noticed the fact as I started the training record and the HR was not synced…
                          I hope a new hotfix could delete this annoying problem…crossed fingers here!

                          S9PP Ti Slate

                          Ecki D.E 1 Reply Last reply Reply Quote 1
                          • Ecki D.E Offline
                            Ecki D. Bronze Member @misu763
                            last edited by

                            @misu763 It helps me to have the passcode function enabled.

                            So everytime the hr sensor fails, the watch thinks it is not on the wrist anymore and locks itself.
                            So as soon as I have to dial in the passcode I know something is wrong.

                            https://www.strava.com/athletes/37982563
                            https://www.instagram.com/macdev

                            M 1 Reply Last reply Reply Quote 1
                            • M Offline
                              misu763 Bronze Member @Ecki D.
                              last edited by

                              @Ecki-D.
                              Clever strategy! Thank you for the suggestion!

                              S9PP Ti Slate

                              1 Reply Last reply Reply Quote 1
                              • T Offline
                                The_77 Silver Members
                                last edited by

                                I have nothing exciting to note other than my alarms both went off 50 minutes later than planned today, on 9PP. I suppose it’s possible I snoozed them both 5 times or slept through them but I have doubts.

                                Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                D 1 Reply Last reply Reply Quote 2
                                • Ádám PatkósÁ Offline
                                  Ádám Patkós @Ecki D.
                                  last edited by

                                  @Ecki-D. The OHR sensor doesn’t work for me either, the latest firmware. I restored it to 2.50.26 and it’s been perfect ever since.

                                  1 Reply Last reply Reply Quote 1
                                  • D Offline
                                    duffman19 @The_77
                                    last edited by

                                    @The_77 Any chance the watch face could have been touching your skin when the alarm was supposed to go off? The touch screen activates a moment before the vibration or sound does when an alarm goes off, making it possible to snooze or dismiss it without even knowing. It’s possible this could have happened 5 times if you didn’t move.

                                    Old software required a button push to turn off or snooze the alarm. This is the way it should be. Not sure why it changed.

                                    Vertical Ti / S9PP Ti / S9P Ti

                                    T 1 Reply Last reply Reply Quote 2
                                    • T Offline
                                      The_77 Silver Members @duffman19
                                      last edited by

                                      @duffman19 I mean, I was wearing long sleeves, so theoretically they could have been touching the surface, if that’s the case then it’s plausible.

                                      I guess if it happens again I’ll find out!

                                      Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                      1 Reply Last reply Reply Quote 1
                                      • Ecki D.E Offline
                                        Ecki D. Bronze Member
                                        last edited by

                                        After latest FW: ~1%/h drain in smartwatch mode (~4d total) 9PP.
                                        • No activities
                                        • GPS perf OK (~37–40h)
                                        • Static WF
                                        • Soft reset → no change
                                        • Flight mode → still ~1%/h

                                        HW seems fine → likely FW idle/deep sleep regression.

                                        I think I’ll roll back FW.

                                        https://www.strava.com/athletes/37982563
                                        https://www.instagram.com/macdev

                                        1 Reply Last reply Reply Quote 0
                                        • OutdoorManO Offline
                                          OutdoorMan Silver Members
                                          last edited by OutdoorMan

                                          Race S, no issues until the latest hotfix. Now issues with sleep detection. There is also no data on the watch. Should I open a separate thread?

                                          3773bcef-6650-47ef-a4af-5db3a9114ed9-image.jpeg

                                          eb63183c-c2bb-44f2-ae4c-739cffc4c83c-image.jpeg

                                          ccdc4f1b-7b5f-498c-9e18-f4c2e387c839-image.jpeg

                                          2 1 Reply Last reply Reply Quote 0
                                          • 2 Offline
                                            2b2bff Silver Members @OutdoorMan
                                            last edited by

                                            @OutdoorMan no need to open a new thread. It is already known to Suunto, it seems… https://forum.suunto.com/post/185192

                                            Suunto Race S
                                            Garmin Epix Pro

                                            OutdoorManO 1 Reply Last reply Reply Quote 0
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