S9 (2.4.14) 'Calibrate FusedTrack' interface problem. Suunto Case #01853829

Dimitrios Kanellopoulos

I see your issues. Let me communicate this

surfboomerang

Maybe some extra information:

When I use the compass from the navigation menu (so not in an activity), I often see the compass is way off. Like 90 degrees or more.
When I turn around I also noticed that the North arrow barely moves or moves in a very jerky way. After a few seconds, the watch prompts me to calibrate the compass and once I did this, all is good again.

I noticed this behaviour quite often.
I’m on the latest firmware 2.5.18

Dimitrios Kanellopoulos

@surfboomerang if you calibrate it (even if not asked)

surfboomerang

@Dimitrios-Kanellopoulos What exactly do you mean?

After calibration the compass works ok again for a while. This is when the watch prompts me to calibrate as well as a calibration without the watch asking.

Dimitrios Kanellopoulos

@surfboomerang Ok give me some time. @kolyany4 btw goes for HW replacement.

surfboomerang

@Dimitrios-Kanellopoulos Ok, I’m curious if this fixes the issue for @kolyany4.

In my case I have never had to calibrate my compass during an activity, nor had messed up tracks. But I almost always use the GPS best setting. So maybe I was lucky all the time.

Dimitrios Kanellopoulos

@surfboomerang lets see how it goes …

Dimitrios Kanellopoulos

I am also curious

kolyany4

@surfboomerang
I have requested to HW replacement, and last notification I’ve received was a week ago about my request being analyzed by Suunto Headquarters. Though, I’m aware that @Dimitrios-Kanellopoulos is pushing my request a lot from his side.

But I almost always use the GPS best setting

As I understand, compass is not used in “GPS best” mode in order to fill gaps between “GPS-located”-points. Thus, in “GPS best” mode such error should not occur.

Dimitrios Kanellopoulos

@kolyany4 I am on your case. It takes a few due to Russia service etc

Dimitrios Kanellopoulos

Hi ONLY FOR THE COMPASS calibration perhaps we have found a bug.

I want to keep this seperate from @kolyany4 that was loosing GPS.

Also this relates to best mode as I had been asked for compass calibration a few times.

I ll keep you updated

surfboomerang

@Dimitrios-Kanellopoulos Good to hear you found something.

kolyany4

Yesterday I got a replacement watch from local service, thanks to Dimitrios.

And I just had a half of my usual run, which, unfortunately, demonstrate presence of the problem (with replaced watch as well):
1.76 km instead of 2.79 km with persistent request to Calibrate FusedTrack during run.

Here’s what watch has tracked:

while actual track was:

NB. Serial number of previous watch was 18371000xxxx, while S/N of current one is 18481000xxxx.

Dimitrios Kanellopoulos

@kolyany4 Afaik that does not happen with performance right?

Can I ask, I would love to see how it performs in another area.

We had cases in Russia where users could not get GPS due to some areas being scrambled.

Can this be the case here ?

kolyany4

@Dimitrios-Kanellopoulos

Afaik that does not happen with performance right?

Yes. In performance mode no such problem is encountered.

Can this be the case here ?

I doubt due to following reasons:

I use Glonass mode On.
I run in a park far from any areas where such scrambling could be reasonable.
at last, but not at least, Actual track I provide from runtastic app which is launched on my Sony Xperia XZ1 Compact smartphone (with probably the same GPS chip) during my run. Thus, if GPS/Glonass signal were actually scrambled, then, I think, it would influence on track created by smartphone app.

Do you agree?

Dimitrios Kanellopoulos

@kolyany4 I do agree. Pffff…

This is getting more strange.

Please PM me with the logs

kolyany4

@Dimitrios-Kanellopoulos

Here’s part of my log:
NB. had to cold-reset watch in order to finish my exercise.

#2674 27.12.2018 10:21:05 : EVT LOGGER : Exercise started
#2675 27.12.2018 10:21:05 : ERR WBMAIN : *0: app 558 Event 37 805b0315
#2676 27.12.2018 10:21:05 : ERR WBMAIN : 1: mea 0 Event 7 80255803
#2677 27.12.2018 10:21:05 : ERR WBMAIN : 2: ui 468 Wait 0 00000000
#2678 27.12.2018 10:21:05 : TRC GPS : Full GNSS data subscribed
#2679 27.12.2018 10:21:05 : EVT TRAININGLAB : TLab: ~Mode T 4291 + 3496 A 160 + 230
#2680 27.12.2018 10:21:05 : EVT TRAININGLAB : TLab: Change mode 2 -> 3
#2681 27.12.2018 10:21:05 : EVT TRAININGLAB : ModeUnsub:2198
#2682 27.12.2018 10:21:05 : EVT TRAININGLAB : ModeSub:4400
#2683 27.12.2018 10:21:07 : ERR WBMAIN : *0: app 2028 Event 4 805b3365
#2684 27.12.2018 10:21:07 : ERR WBMAIN : 1: mea 9 Wait 0 00000000
#2685 27.12.2018 10:21:07 : ERR WBMAIN : 2: ui 51 Proc 0 00000000
#2686 27.12.2018 10:21:07 : EVT TRAININGLAB : TLab: Input source 1
#2687 27.12.2018 10:21:07 : EVT DRT : 1914728 tpmrun:87281 tpmwait:38421 tpmstop:1786957
#2688 27.12.2018 10:21:07 : EVT DRT : 1914728 cbletx:2221 cblerx:2152 cgnssr:310784
#2689 27.12.2018 10:21:07 : EVT ANALYTICS : Battery-> 3 soc:93
#2690 27.12.2018 10:21:07 : EVT ANALYTICS : #FusHr src:2 time:0
#2691 27.12.2018 10:21:07 : EVT ANALYTICS : #Act id:3
#2692 27.12.2018 10:21:07 : EVT ANALYTICS : #GPS mode:OK soc:-1
#2693 27.12.2018 10:23:05 : TRC GPS : preBurner time 120s done
#2694 27.12.2018 10:23:07 : TRC GPS : Done:GST
#2695 27.12.2018 10:23:07 : TRC GPS : GSTP repeated 6 times
#2696 27.12.2018 10:23:07 : TRC GPS : Send: GSOP 2 120000 0
#2697 27.12.2018 10:23:07 : TRC GPS : Done:GSO
#2698 27.12.2018 10:23:07 : TRC GPS : Send: GSP
#2699 27.12.2018 10:23:07 : TRC GPS : Done:GSP
#2700 27.12.2018 10:23:07 : TRC GPS : Gnss Filter mode: Default
#2701 27.12.2018 10:23:09 : EVT SPEEDFUSION : INFO # speed source 3
#2702 27.12.2018 10:23:19 : EVT SPEEDFUSION : INFO # speed source 2
#2703 27.12.2018 10:42:14 : EVT EXT_FLASH : ExtFID 0x20,0xba,0x19
#2704 27.12.2018 10:42:14 : TRC APPLICATION : Start 2.5.18 in mode 5 (asked 5h)

PS. Unfortunately, I’ve failed to find how to send (attach) log-files and send them as private message (PM) via this forum…

Dimitrios Kanellopoulos

Hey wait! Are you using walking ?

kolyany4

@Dimitrios-Kanellopoulos
Nope.
There were 2 exercises today:
1st - Running (which results I’m showing here),
2nd - Walking (on a way back… tried compass - bread crumps test)…

Dimitrios Kanellopoulos

Ok just checking because fued track does not work with walking for example