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    Suunto vertical black screen

    Scheduled Pinned Locked Moved Suunto Vertical
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    • didier_2_5D Offline
      didier_2_5
      last edited by

      Hi,
      My suunto vertical is down just after my open water training.
      Now I get a black screen, it shows me 2 times the hours but return each time in black screen.
      I tried to reboot it, reset factory it. No success.

      Now I want to contact the waranty service ( I bought it 1 year ago) but no response in Chat at the customer support ( suunto.com).

      Do you have another way to contact customer support ?

      G Max maxilifeguardM 2 Replies Last reply Reply Quote 0
      • G Offline
        Gunnar Bronze Member @didier_2_5
        last edited by

        @didier_2_5 It is recommended to use the support chat in the Suunto app.

        didier_2_5D 1 Reply Last reply Reply Quote 0
        • didier_2_5D Offline
          didier_2_5 @Gunnar
          last edited by

          @Gunnar Yes, I did, but no response !

          Milan ŠádekM 1 Reply Last reply Reply Quote 0
          • Milan ŠádekM Offline
            Milan Šádek Bronze Member @didier_2_5
            last edited by

            @didier_2_5 Have you contacted Suunto official Repair center? They may help you as well. Check https://www.suunto.com/en-cz/Support/Service-Centers/suunto-service-centers/ and find their contact details. Or create a request online at https://www.suunto.com/en-cz/Support/Repair-services/Online-Service-Request/

            1 Reply Last reply Reply Quote 0
            • Max maxilifeguardM Offline
              Max maxilifeguard @didier_2_5
              last edited by

              @didier_2_5 i had the same issue after my water training, already sent it to the repair center

              Suunto vertical titanium
              Lifeguard 🛟🛟🛟 Guardavidas 🇦🇷🇦🇷🇦🇷
              Surfing, climbing and exploring the word 🏄🏽‍♂️🧗🏼‍♂️⛵️🛟🗺️

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