Suunto vertical black screen
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Hi,
My suunto vertical is down just after my open water training.
Now I get a black screen, it shows me 2 times the hours but return each time in black screen.
I tried to reboot it, reset factory it. No success.Now I want to contact the waranty service ( I bought it 1 year ago) but no response in Chat at the customer support ( suunto.com).
Do you have another way to contact customer support ?
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@didier_2_5 It is recommended to use the support chat in the Suunto app.
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@Gunnar Yes, I did, but no response !
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@didier_2_5 Have you contacted Suunto official Repair center? They may help you as well. Check https://www.suunto.com/en-cz/Support/Service-Centers/suunto-service-centers/ and find their contact details. Or create a request online at https://www.suunto.com/en-cz/Support/Repair-services/Online-Service-Request/
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@didier_2_5 i had the same issue after my water training, already sent it to the repair center
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Hi,
I sent the watch to the repair service. It was strange, only set the part number, the invoice and … directly the system ask me to send the watch to the repair service.
I send the watch on friday and get it back the next friday. Button and other things changed.
I’m very satisfied with the repair service.
I’m a little more worried about the life of my watch.
