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    Software Update 2.43.8/.12 (2025 Q2)

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    • DareoD Offline
      Dareo @fv4500
      last edited by

      Thanks for the feedback @fv4500. For each recorded activity the app allows you to export a GPX file or download a FIT file. By “logs” are you referring to one of them? That’s for recorded activities. How can you get a dump of the watches state at the moment of freezing up when idle?

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      • DareoD Offline
        Dareo @fv4500
        last edited by

        @fv4500 Thanks for the feedback. For each recorded activity the app allows you to export a GPX file or download a FIT file. By “logs” are you referring to one of them? That’s for recorded activities. How can you get a dump of the watches state at the moment of freezing up when idle?

        F 1 Reply Last reply Reply Quote 0
        • F Offline
          fv4500 Bronze Member @Dareo
          last edited by

          Hi @Dareo, as far as I understand from the posts in this forum, using the Suunto App you can “extract” from the watch a flight log out of it’s black box of what exactly happened at software level, allowing the technical support to go deep into them and understand what happened. These are “the logs”. Not talking about any user-produced file here.
          Hope they can get is sorted out.

          DareoD 1 Reply Last reply Reply Quote 0
          • DareoD Offline
            Dareo @fv4500
            last edited by

            @fv4500 Many thanks!

            1 Reply Last reply Reply Quote 1
            • EgikaE Offline
              Egika Platinum Member @Artus Diver
              last edited by

              @Artus-Diver said in Software Update 2.43.8/.12 (2025 Q2):

              @Inge-Nallsson, @Александр-Даниленко

              Unfortunately, what Suunto Plus Swim Drills “Kicking with Kickboard” offers is useless and does not work!
              No time and distance measurement after pressing LAP.
              Only configured screens change.
              SuuntoApp does not have statistics for such an exercise.
              Waste of time!

              Drill.JPG

              The Swim Drills S+ has been updated, please delete the sports app and download it again!

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - Titanium Courtney
              Run Lime

              A 1 Reply Last reply Reply Quote 1
              • A Offline
                Artus Diver @Egika
                last edited by

                @Egika

                Thank you for the information.
                Yes, the application has been improved, but:

                • the swimming distance is still zero "0"m,
                • the distance covered during the exercise is only for information purposes,
                • the swimming time is only measured locally on the watch,
                • the exercise time starts when you press “Start Drills” and is different from the time of the entire activity (for example, the activity time is 2’53 and the exercise time is 1’42, which is not saved anywhere),
                • there are no statistics after saving the exercise,
                • the exercise distance is not related to the declared pool length (for example, 25m), you have to manually enter the exercise length,
                • you can enter different lengths, but why??? For me, as a swimmer, it is interesting to see, for example, the 100m statistics divided into 4x25m and not just 100m!

                Generally, there is “some” progress in the application, but you still have to manually correct the distance and the lack of statistics makes the application not very useful.

                Drills.JPG

                Suunto Viper
                Suunto HelO2
                Suunto Ambit 3 PEAK
                Suunto 9 Baro Titanium
                Suunto Vertical

                EgikaE 1 Reply Last reply Reply Quote 0
                • EgikaE Offline
                  Egika Platinum Member @Artus Diver
                  last edited by

                  @Artus-Diver 👍
                  I was just following up if the app is working as indended.
                  agree about usefulness…

                  t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                  Race S All Black - Titanium Courtney
                  Run Lime

                  1 Reply Last reply Reply Quote 1
                  • thanasisT Offline
                    thanasis Bronze Member
                    last edited by

                    replacing a suunto app during workout is not always possible as the app shows that 2 S+ are in use. For instance i had coach pacer and fused zones and when trying to replace fused zones by setting te toggle off and adding another S+ i wasn’t able to do so. The workaround was to set it off, get out of the control panel and then add the other s+.

                    I think this was not the case with the previous iternarions

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                    • Mister PYCM Offline
                      Mister PYC Silver Members @Artus Diver
                      last edited by

                      @Artus-Diver said in Software Update 2.43.8/.12 (2025 Q2):

                      meone from Suunto IT will take some

                      For me BIG NUMBER are not big at all

                      I sent a suggestion to SUUNTO which you can find here
                      https://forum.suunto.com/topic/13208/coming-back-on-a-very-old-wished-enhancement-…-bigger-unique-info-for-impaired-people?_=1751908678891

                      In fact personnaly for swimming I need very basic informations like the distance, the time, what time it is …
                      this because I train myself during by lunch noon break so I have very limited time, and hence I need to just know how much I already swon and if I can still do a little bit more …

                      I tried big number … one time … useless … a second time again few month later … useless …
                      so hence I deciced to write this suggestion to SUUNTO .
                      For me BIG has to be SUPER BIG not just few pixels bigger !!!

                      When you swim, you are impaired, with teh fog on the glasses and below the water to read … you cannot read even when tehre is just 3 fields … you see blurry information

                      Let’s see …

                      All is possible in IT
                      Driven by you fear you stay on the ground, driven by your dreams you fly

                      1 Reply Last reply Reply Quote 1
                      • M Offline
                        MKPotts Bronze Member
                        last edited by

                        My watch (a 9PP) has downloaded and installed the latest firmware, despite having “enable automatic updates” turned off. It did the same with the last firmware, overriding this setting after about 2 weeks and forcing the update. Does anyone know how I stop it doing this?

                        I’ve also noticed the watch is now defaulting to “custom” battery mode every time, even though I’ve never set a custom mode and default settings are the same as “performance”. (Maybe it was doing this before and I didn’t notice now that battery mode is hidden in the sub-menu.) Does it make any difference if it’s in custom or performance if the modifiable settings are the same?

                        E 1 Reply Last reply Reply Quote 2
                        • E Offline
                          Elipsus Silver Members @MKPotts
                          last edited by Elipsus

                          @MKPotts THis is definitly not the first time that Suunto pushes an update despite the “automatic update” control being turned of, it really, really, really gives a bad vibe :

                          • about device ownership
                          • possible future “updates” that wreck our watches, like it happened before
                          • worst case scenario would be like google “update” to their pixel 4a that halved the battery life for “safety”

                          Hey Suunto ! It’s 2025 ! Consent is not an option !

                          1 Reply Last reply Reply Quote 6
                          • wzxecrW Offline
                            wzxecr @ElectronBadger
                            last edited by wzxecr

                            @ElectronBadger same on my Race S.
                            Was working before the update.
                            On running or custom sport mode, auto lap turned off, the field ‘current lap duration’ doesn’t show anything.
                            But the laps appear in the app after the activity

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                            • DareoD Offline
                              Dareo @fv4500
                              last edited by

                              @fv4500 FYI - I just got finished chatting with support and it appears to be a known issue

                              e4e9819a-f5ab-4c5b-b3b8-70936f84f8da-image.png
                              517afed2-a82f-4497-bbc2-6cbc5b49228e-image.png

                              So hopefully the issue gets resolved soon.

                              enriqueescomsE 1 Reply Last reply Reply Quote 1
                              • enriqueescomsE Offline
                                enriqueescoms @Dareo
                                last edited by

                                @Dareo I hope Suunto is working on the non-touch-responsive navigation screen issue, too.

                                Suunto 9 Peak Pro (all black version)

                                DareoD 1 Reply Last reply Reply Quote 2
                                • DareoD Offline
                                  Dareo @enriqueescoms
                                  last edited by

                                  @enriqueescoms Same here. Getting tired of having to constantly look at my watch while exercising to see if it’s frozen and needs a soft reset.

                                  1 Reply Last reply Reply Quote 1
                                  • R Offline
                                    runsgrun @atoponce
                                    last edited by

                                    @atoponce said in Software Update 2.43.8/.12 (2025 Q2):

                                    @sryke When I grab the FIT from the Suunto app and the FIT from Stryd, the exported power data comes out identically on both:

                                    $ head -n 1 suunto-record.csv stryd-record.csv
                                    ==> suunto-record.csv <==
                                    timestamp,position_lat,position_long,heart_rate,cadence,distance,power,temperature,vertical_speed,enhanced_speed,enhanced_altitude
                                    
                                    ==> stryd-record.csv <==
                                    timestamp,position_lat,position_long,heart_rate,cadence,distance,power,temperature,vertical_speed,enhanced_speed,enhanced_altitude
                                    $ awk -F ',' '{print $7}' suunto-record.csv | sha256sum
                                    cc84c13b3cf058654c11449ec407c8d88d4b20e2fea432cda2374e13d89dafc5  -
                                    $ awk -F ',' '{print $7}' stryd-record.csv | sha256sum
                                    cc84c13b3cf058654c11449ec407c8d88d4b20e2fea432cda2374e13d89dafc5  -
                                    

                                    But if I look at the data table in the Suunto app versus the data table in Stryd, I get two different wattage values for my 4×5:30 intervals this morning (yeah, I faded as the intervals progressed):

                                    5:30 Int. # Suunto W Stryd W
                                    1 329 335
                                    2 321 329
                                    3 318 324
                                    4 313 319
                                    • Suunto screenshot
                                    • Stryd screenshot

                                    I have the same issue, and I did a similar comparison based on 2 runs (a 60 minute and a 75-minute). The data are the split power, power-vs-time charts, and the average power reported by Suunto, Stryd and Strava.

                                    The split power numbers on Suunto app showed consistently 2-3% lesser than that from Stryd.
                                    The charts are identifcal.
                                    For average power, Stryd and Strava reported same average and Suunto app reported about 2-3% lower. However, somehow the nominal power reported by Suunto app appears to be spot on with Stryd’s average power.

                                    Anyway, I also experienced “jumpy” 3-sec average power reading on my Race S that I couldn’t rely on it for pacing. All these only happened after the latest update (2.43.8 and 2.43.12). I assume Suunto engineers are working hard on it and it is prioritized high up in their backlog.

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                                    • srykeS Offline
                                      sryke @sryke
                                      last edited by

                                      @sryke said in Software Update 2.43.8/.12 (2025 Q2):

                                      This is so strange, after yesterday’s perfect alignment between Race S fit file wattage and Stryd pod fit file wattage, it’s back to non-alignment, today.

                                      I haven’t done anything differently.

                                      Race S (green), Stryd (brownish)

                                      74a2a77e-229e-4029-a0c4-861661b72cc5-grafik.png

                                      Thanks to advise given here in the thread I was able to reinstall the previous firmware on my Race S.

                                      All runs so far show the same wattage in the Race S fit file and the Stryd pod fit file.

                                      However, the watch still shows these drop outs starting at about 10min into a run.

                                      VoiGASV 1 Reply Last reply Reply Quote 1
                                      • VoiGASV Offline
                                        VoiGAS Silver Members @sryke
                                        last edited by VoiGAS

                                        @sryke Interesting comparsion, thank you! So it seems to be normal that Suunto Power is not as flattened as Stryd. I find it extremly wobbly, also during the run. Jumpung between 100 Watt and 200 Watt and back from one second to another.
                                        I noticed it with the current firmware, but maybe it was also like this before


                                        Race S
                                        Ambit3 Vertical

                                        R 1 Reply Last reply Reply Quote 1
                                        • R Offline
                                          runsgrun @VoiGAS
                                          last edited by

                                          @VoiGAS said in Software Update 2.43.8/.12 (2025 Q2):

                                          @sryke Interesting comparsion, that you! So it seems to be normal that Suunto Power is not as flattened as Stryd. I find it extremly wobbly, also during the run. Jumpung between 100 Watt and 200 Watt and back from one second to another.
                                          I noticed it with the current firmware, but maybe it was also like this before

                                          I did notice dropout of power data with the older firmware but those instances were very sharp dips and the numbers recovered almost instantly. I attribute such this to the Bluetooth connection with the Stryd pod being interrupted and these didn’t affect the overall readings much.

                                          srykeS 1 Reply Last reply Reply Quote 0
                                          • AntoineA Offline
                                            Antoine Bronze Member @Antoine
                                            last edited by Antoine

                                            @Antoine said in Software Update 2.43.8/.12 (2025 Q2):

                                            I don’t know if i was already mention but i have 2 remarks and sur if is is the normal behavior:

                                            • Raising your wrist : OFF
                                            => but during activities the backlight is activated when raising wrist (it seems it wasn’t the case some times ago)
                                            • custom battery mode
                                            => it is always selected by default even if the configuration is exactly the same as perfo mode

                                            Nobody had the same problem on custom battery mode ?
                                            How to solve it ?

                                            Update : not sure if it has been solved :
                                            https://forum.suunto.com/post/164712
                                            https://forum.suunto.com/post/165536

                                            Thanks !

                                            Watch: Suunto vertical solar

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