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    Map black grid issue very often

    Scheduled Pinned Locked Moved Suunto Vertical
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    • thanasisT Offline
      thanasis Bronze Member @thanasis
      last edited by

      Coming back to this … it seems something related to another thread (?) pulling - showing the map ?
      It seems the grid is more evident when fast screen changing occurs

      timecodeT 1 Reply Last reply Reply Quote 0
      • timecodeT Offline
        timecode @thanasis
        last edited by

        @thanasis if you mean zooming out quickly, then yes, I also see a black grid quite often recently.

        1 Reply Last reply Reply Quote 0
        • Panagiotis KritikakosP Offline
          Panagiotis Kritikakos Gold Members
          last edited by

          Did a ride today, after a soft reset, to my usual area and had no issue. The question that needs to be answered is if it will work on an unknown area. Probably I’ll have an update tomorrow.

          Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
          Garmin eTrex 30x

          1 Reply Last reply Reply Quote 1
          • Panagiotis KritikakosP Offline
            Panagiotis Kritikakos Gold Members
            last edited by

            Long ride yesterday, completely new region, lots of map using, no problems faced, not a single black tile.

            Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
            Garmin eTrex 30x

            inkognitoI 1 Reply Last reply Reply Quote 1
            • inkognitoI Offline
              inkognito Platinum Member @Panagiotis Kritikakos
              last edited by

              @Panagiotis-Kritikakos That might be because of the soft reset… I have this issue when I don’t reset my watch for a long time. It is usually fine for several days after soft reset…

              SV: fingers crossed :D
              S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
              Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
              Despite some pretty bad luck, I still love Suunto!

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                The black grid that shows for a little can also be a system load / cache issue so a soft reset if it helps points to that

                Community Manager / Admin @Suunto
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                • Panagiotis KritikakosP Offline
                  Panagiotis Kritikakos Gold Members
                  last edited by

                  The problem reappeared in a new region. Did a soft reset and the battery drains extremely quickly, 20% in 15min or so and keeps dropping now with around 1% per 5min. Any ideas?

                  Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                  Garmin eTrex 30x

                  thanasisT 1 Reply Last reply Reply Quote 0
                  • thanasisT Offline
                    thanasis Bronze Member @Panagiotis Kritikakos
                    last edited by

                    @Panagiotis-Kritikakos flash the new firmware and test

                    Panagiotis KritikakosP 1 Reply Last reply Reply Quote 0
                    • Panagiotis KritikakosP Offline
                      Panagiotis Kritikakos Gold Members @thanasis
                      last edited by

                      @thanasis Batter dropped from 61% -> 20% in approx 1.5-2hours. It stabilized in 20%. I deliberately dropped it to 6% and then charged it fully. It then seemed ok. I just installed the update, the watch restarted, battery drops from 93 to 62 in a hour or so… Something is hapenning here.

                      Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                      Garmin eTrex 30x

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                      • Panagiotis KritikakosP Panagiotis Kritikakos referenced this topic on
                      • inkognitoI Offline
                        inkognito Platinum Member
                        last edited by inkognito

                        @Dimitrios-Kanellopoulos

                        I’m still experiencing the same issue. After about two weeks without a reset, my watch starts showing black tiles in locations that previously worked fine, particularly at zoom levels of 200m and below. These tiles refuse to load, even after waiting for several minutes.
                        20250714_081320.jpg
                        Curiously, the very same map tiles will load correctly if I physically move about two km away from the problematic location and then pan the map back to check.
                        A soft reset resolves the problem, but it always returns after another couple of weeks. This strongly suggests an ongoing issue with the map cache.

                        SV: fingers crossed :D
                        S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                        Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                        Despite some pretty bad luck, I still love Suunto!

                        1 Reply Last reply Reply Quote 3
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