Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Map black grid issue very often

    Scheduled Pinned Locked Moved Suunto Vertical
    21 Posts 10 Posters 658 Views 8 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      I had that as well and deleting and redownloading the maps helped. Not sure why. Just saying in case it helps .

      Community Manager / Admin @Suunto
      Creator of Quantified-Self.io
      youtube.com/c/dimitrioskanellopoulos
      https://instagram.com/dimitrioskanellopoulos
      https://www.strava.com/athletes/7586105

      inkognitoI 1 Reply Last reply Reply Quote 1
      • Stefano M64S Online
        Stefano M64 Silver Members
        last edited by

        it could be a cache refresh related problem

        Suunto Vector . Vector HR . Core . Race & Race S

        1 Reply Last reply Reply Quote 1
        • inkognitoI Offline
          inkognito Platinum Member @Dimitrios Kanellopoulos
          last edited by

          @Dimitrios-Kanellopoulos Redownloaded the map just now, and immediately got several black tiles at 200m zoom near my location. Waiting several minutes and zooming in/out didn’t help. A soft reset did help. The issue is that sometimes the same location works, sometimes it doesn’t, possibly depending on cached map tiles. My feeling is that it is not really a corrupted map issue that a re-download would solve, but rather really a cache/memory-related problem.

          SV: fingers crossed :D
          S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
          Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
          Despite some pretty bad luck, I still love Suunto!

          thanasisT 1 Reply Last reply Reply Quote 1
          • thanasisT Offline
            thanasis Bronze Member @inkognito
            last edited by

            @inkognito ,@Dimitrios-Kanellopoulos redownloaded the map . saw the grid immediately as well. coincidence?

            thanasisT 1 Reply Last reply Reply Quote 1
            • thanasisT Offline
              thanasis Bronze Member @thanasis
              last edited by

              Coming back to this … it seems something related to another thread (?) pulling - showing the map ?
              It seems the grid is more evident when fast screen changing occurs

              timecodeT 1 Reply Last reply Reply Quote 0
              • timecodeT Offline
                timecode @thanasis
                last edited by

                @thanasis if you mean zooming out quickly, then yes, I also see a black grid quite often recently.

                1 Reply Last reply Reply Quote 0
                • Panagiotis KritikakosP Offline
                  Panagiotis Kritikakos Gold Members
                  last edited by

                  Did a ride today, after a soft reset, to my usual area and had no issue. The question that needs to be answered is if it will work on an unknown area. Probably I’ll have an update tomorrow.

                  Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                  Garmin eTrex 30x

                  1 Reply Last reply Reply Quote 1
                  • Panagiotis KritikakosP Offline
                    Panagiotis Kritikakos Gold Members
                    last edited by

                    Long ride yesterday, completely new region, lots of map using, no problems faced, not a single black tile.

                    Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                    Garmin eTrex 30x

                    inkognitoI 1 Reply Last reply Reply Quote 1
                    • inkognitoI Offline
                      inkognito Platinum Member @Panagiotis Kritikakos
                      last edited by

                      @Panagiotis-Kritikakos That might be because of the soft reset… I have this issue when I don’t reset my watch for a long time. It is usually fine for several days after soft reset…

                      SV: fingers crossed :D
                      S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                      Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                      Despite some pretty bad luck, I still love Suunto!

                      1 Reply Last reply Reply Quote 1
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        The black grid that shows for a little can also be a system load / cache issue so a soft reset if it helps points to that

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        1 Reply Last reply Reply Quote 3
                        • First post
                          Last post

                        Suunto Terms | Privacy Policy