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    Map black grid issue very often

    Scheduled Pinned Locked Moved Suunto Vertical
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    • thanasisT Offline
      thanasis Bronze Member @Wilson75
      last edited by thanasis

      it seems though that it is more frequent now than it was in the recent past…

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      • Dimitrios KanellopoulosD Online
        Dimitrios Kanellopoulos Community Manager
        last edited by

        I had that as well and deleting and redownloading the maps helped. Not sure why. Just saying in case it helps .

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        inkognitoI 1 Reply Last reply Reply Quote 1
        • Stefano M64S Offline
          Stefano M64 Silver Members
          last edited by

          it could be a cache refresh related problem

          Suunto Vector . Vector HR . Core . Race & Race S

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          • inkognitoI Offline
            inkognito Platinum Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos Redownloaded the map just now, and immediately got several black tiles at 200m zoom near my location. Waiting several minutes and zooming in/out didn’t help. A soft reset did help. The issue is that sometimes the same location works, sometimes it doesn’t, possibly depending on cached map tiles. My feeling is that it is not really a corrupted map issue that a re-download would solve, but rather really a cache/memory-related problem.

            SV: fingers crossed :D
            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
            Despite some pretty bad luck, I still love Suunto!

            thanasisT 1 Reply Last reply Reply Quote 1
            • thanasisT Offline
              thanasis Bronze Member @inkognito
              last edited by

              @inkognito ,@Dimitrios-Kanellopoulos redownloaded the map . saw the grid immediately as well. coincidence?

              thanasisT 1 Reply Last reply Reply Quote 1
              • thanasisT Offline
                thanasis Bronze Member @thanasis
                last edited by

                Coming back to this … it seems something related to another thread (?) pulling - showing the map ?
                It seems the grid is more evident when fast screen changing occurs

                timecodeT 1 Reply Last reply Reply Quote 0
                • timecodeT Offline
                  timecode @thanasis
                  last edited by

                  @thanasis if you mean zooming out quickly, then yes, I also see a black grid quite often recently.

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                  • Panagiotis KritikakosP Online
                    Panagiotis Kritikakos Gold Members
                    last edited by

                    Did a ride today, after a soft reset, to my usual area and had no issue. The question that needs to be answered is if it will work on an unknown area. Probably I’ll have an update tomorrow.

                    Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                    Garmin eTrex 30x

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                    • Panagiotis KritikakosP Online
                      Panagiotis Kritikakos Gold Members
                      last edited by

                      Long ride yesterday, completely new region, lots of map using, no problems faced, not a single black tile.

                      Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                      Garmin eTrex 30x

                      inkognitoI 1 Reply Last reply Reply Quote 1
                      • inkognitoI Offline
                        inkognito Platinum Member @Panagiotis Kritikakos
                        last edited by

                        @Panagiotis-Kritikakos That might be because of the soft reset… I have this issue when I don’t reset my watch for a long time. It is usually fine for several days after soft reset…

                        SV: fingers crossed :D
                        S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                        Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                        Despite some pretty bad luck, I still love Suunto!

                        1 Reply Last reply Reply Quote 1
                        • Dimitrios KanellopoulosD Online
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          The black grid that shows for a little can also be a system load / cache issue so a soft reset if it helps points to that

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

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                          • Panagiotis KritikakosP Online
                            Panagiotis Kritikakos Gold Members
                            last edited by

                            The problem reappeared in a new region. Did a soft reset and the battery drains extremely quickly, 20% in 15min or so and keeps dropping now with around 1% per 5min. Any ideas?

                            Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                            Garmin eTrex 30x

                            thanasisT 1 Reply Last reply Reply Quote 0
                            • thanasisT Offline
                              thanasis Bronze Member @Panagiotis Kritikakos
                              last edited by

                              @Panagiotis-Kritikakos flash the new firmware and test

                              Panagiotis KritikakosP 1 Reply Last reply Reply Quote 0
                              • Panagiotis KritikakosP Online
                                Panagiotis Kritikakos Gold Members @thanasis
                                last edited by

                                @thanasis Batter dropped from 61% -> 20% in approx 1.5-2hours. It stabilized in 20%. I deliberately dropped it to 6% and then charged it fully. It then seemed ok. I just installed the update, the watch restarted, battery drops from 93 to 62 in a hour or so… Something is hapenning here.

                                Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                                Garmin eTrex 30x

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                                • Panagiotis KritikakosP Panagiotis Kritikakos referenced this topic
                                • inkognitoI Offline
                                  inkognito Platinum Member
                                  last edited by inkognito

                                  @Dimitrios-Kanellopoulos

                                  I’m still experiencing the same issue. After about two weeks without a reset, my watch starts showing black tiles in locations that previously worked fine, particularly at zoom levels of 200m and below. These tiles refuse to load, even after waiting for several minutes.
                                  20250714_081320.jpg
                                  Curiously, the very same map tiles will load correctly if I physically move about two km away from the problematic location and then pan the map back to check.
                                  A soft reset resolves the problem, but it always returns after another couple of weeks. This strongly suggests an ongoing issue with the map cache.

                                  SV: fingers crossed :D
                                  S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                                  Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                                  Despite some pretty bad luck, I still love Suunto!

                                  1 Reply Last reply Reply Quote 1
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