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    Map black grid issue very often

    Scheduled Pinned Locked Moved Suunto Vertical
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    • thanasisT Offline
      thanasis Bronze Member @Wilson75
      last edited by thanasis

      it seems though that it is more frequent now than it was in the recent past…

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      • Dimitrios KanellopoulosD Offline
        Dimitrios Kanellopoulos Community Manager
        last edited by

        I had that as well and deleting and redownloading the maps helped. Not sure why. Just saying in case it helps .

        Community Manager / Admin @Suunto
        Creator of Quantified-Self.io
        youtube.com/c/dimitrioskanellopoulos
        https://instagram.com/dimitrioskanellopoulos
        https://www.strava.com/athletes/7586105

        inkognitoI 1 Reply Last reply Reply Quote 1
        • Stefano M64S Offline
          Stefano M64 Silver Members
          last edited by

          it could be a cache refresh related problem

          Suunto Vector . Vector HR . Core . Race & Race S

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          • inkognitoI Offline
            inkognito Platinum Member @Dimitrios Kanellopoulos
            last edited by

            @Dimitrios-Kanellopoulos Redownloaded the map just now, and immediately got several black tiles at 200m zoom near my location. Waiting several minutes and zooming in/out didn’t help. A soft reset did help. The issue is that sometimes the same location works, sometimes it doesn’t, possibly depending on cached map tiles. My feeling is that it is not really a corrupted map issue that a re-download would solve, but rather really a cache/memory-related problem.

            SV: fingers crossed :D
            S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
            Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
            Despite some pretty bad luck, I still love Suunto!

            thanasisT 1 Reply Last reply Reply Quote 1
            • thanasisT Offline
              thanasis Bronze Member @inkognito
              last edited by

              @inkognito ,@Dimitrios-Kanellopoulos redownloaded the map . saw the grid immediately as well. coincidence?

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              • thanasisT Offline
                thanasis Bronze Member @thanasis
                last edited by

                Coming back to this … it seems something related to another thread (?) pulling - showing the map ?
                It seems the grid is more evident when fast screen changing occurs

                timecodeT 1 Reply Last reply Reply Quote 0
                • timecodeT Offline
                  timecode @thanasis
                  last edited by

                  @thanasis if you mean zooming out quickly, then yes, I also see a black grid quite often recently.

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                  • Panagiotis KritikakosP Offline
                    Panagiotis Kritikakos Gold Members
                    last edited by

                    Did a ride today, after a soft reset, to my usual area and had no issue. The question that needs to be answered is if it will work on an unknown area. Probably I’ll have an update tomorrow.

                    Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                    Garmin eTrex 30x

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                    • Panagiotis KritikakosP Offline
                      Panagiotis Kritikakos Gold Members
                      last edited by

                      Long ride yesterday, completely new region, lots of map using, no problems faced, not a single black tile.

                      Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                      Garmin eTrex 30x

                      inkognitoI 1 Reply Last reply Reply Quote 1
                      • inkognitoI Offline
                        inkognito Platinum Member @Panagiotis Kritikakos
                        last edited by

                        @Panagiotis-Kritikakos That might be because of the soft reset… I have this issue when I don’t reset my watch for a long time. It is usually fine for several days after soft reset…

                        SV: fingers crossed :D
                        S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                        Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                        Despite some pretty bad luck, I still love Suunto!

                        1 Reply Last reply Reply Quote 1
                        • Dimitrios KanellopoulosD Offline
                          Dimitrios Kanellopoulos Community Manager
                          last edited by

                          The black grid that shows for a little can also be a system load / cache issue so a soft reset if it helps points to that

                          Community Manager / Admin @Suunto
                          Creator of Quantified-Self.io
                          youtube.com/c/dimitrioskanellopoulos
                          https://instagram.com/dimitrioskanellopoulos
                          https://www.strava.com/athletes/7586105

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