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    Map black grid issue very often

    Scheduled Pinned Locked Moved Suunto Vertical
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    • isaziI Online
      isazi Moderator @Stefano M64
      last edited by

      @Stefano-M64 yep, unfortunately many photoshoots happen with new watches, before connecting to wifi and leave on the charger for a while, so this happens often in pictures 🙂

      Watch: Suunto Vertical Ti

      Blog: isazi's home

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      • thanasisT Offline
        thanasis Bronze Member @inkognito
        last edited by

        @inkognito quite spot on on zoom in out . I have noticed this as well and it has worked every single time , although I don’t usually have issues with the map unless I leave it on for long a period

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        • W Offline
          Wilson75 @inkognito
          last edited by

          @inkognito said in Map black grid issue very often:

          Zooming in/out a couple of times sometimes helps, but not always. A soft reset solves it.

          It seems to happen more often when I travel to locations distant from previous activities and use the map there. Even those I’ve visited before and it worked fine there.

          I agree with your analysis. I had the issue two weeks ago I was distant from my day to day activities.
          Zoom In/Out solved the issue every time.

          Suunto Vertical Titanium
          Suunto Wing
          SA (bêta) on Pixel 9pro

          S9B Titanium (sold)
          SSU (sold)

          thanasisT 1 Reply Last reply Reply Quote 0
          • thanasisT Offline
            thanasis Bronze Member @Wilson75
            last edited by thanasis

            it seems though that it is more frequent now than it was in the recent past…

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            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager
              last edited by

              I had that as well and deleting and redownloading the maps helped. Not sure why. Just saying in case it helps .

              Community Manager / Admin @Suunto
              Creator of Quantified-Self.io
              youtube.com/c/dimitrioskanellopoulos
              https://instagram.com/dimitrioskanellopoulos
              https://www.strava.com/athletes/7586105

              inkognitoI 1 Reply Last reply Reply Quote 1
              • Stefano M64S Offline
                Stefano M64 Silver Members
                last edited by

                it could be a cache refresh related problem

                Suunto Vector . Vector HR . Core . Race & Race S

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                • inkognitoI Offline
                  inkognito Platinum Member @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos Redownloaded the map just now, and immediately got several black tiles at 200m zoom near my location. Waiting several minutes and zooming in/out didn’t help. A soft reset did help. The issue is that sometimes the same location works, sometimes it doesn’t, possibly depending on cached map tiles. My feeling is that it is not really a corrupted map issue that a re-download would solve, but rather really a cache/memory-related problem.

                  SV: fingers crossed :D
                  S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                  Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                  Despite some pretty bad luck, I still love Suunto!

                  thanasisT 1 Reply Last reply Reply Quote 1
                  • thanasisT Offline
                    thanasis Bronze Member @inkognito
                    last edited by

                    @inkognito ,@Dimitrios-Kanellopoulos redownloaded the map . saw the grid immediately as well. coincidence?

                    thanasisT 1 Reply Last reply Reply Quote 1
                    • thanasisT Offline
                      thanasis Bronze Member @thanasis
                      last edited by

                      Coming back to this … it seems something related to another thread (?) pulling - showing the map ?
                      It seems the grid is more evident when fast screen changing occurs

                      timecodeT 1 Reply Last reply Reply Quote 0
                      • timecodeT Offline
                        timecode @thanasis
                        last edited by

                        @thanasis if you mean zooming out quickly, then yes, I also see a black grid quite often recently.

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                        • Panagiotis KritikakosP Offline
                          Panagiotis Kritikakos Gold Members
                          last edited by

                          Did a ride today, after a soft reset, to my usual area and had no issue. The question that needs to be answered is if it will work on an unknown area. Probably I’ll have an update tomorrow.

                          Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                          Garmin eTrex 30x

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                          • Panagiotis KritikakosP Offline
                            Panagiotis Kritikakos Gold Members
                            last edited by

                            Long ride yesterday, completely new region, lots of map using, no problems faced, not a single black tile.

                            Suunto Vertical | 9 Peak | Ambit 3 Peak | 3 | Gekko
                            Garmin eTrex 30x

                            inkognitoI 1 Reply Last reply Reply Quote 1
                            • inkognitoI Offline
                              inkognito Platinum Member @Panagiotis Kritikakos
                              last edited by

                              @Panagiotis-Kritikakos That might be because of the soft reset… I have this issue when I don’t reset my watch for a long time. It is usually fine for several days after soft reset…

                              SV: fingers crossed :D
                              S9 (non-baro): died after 2 months, replaced, holding strong since 03/20
                              Spartan Trainer: casing broke after 23 months, repaired, lost watertightness 5 months later, died
                              Despite some pretty bad luck, I still love Suunto!

                              1 Reply Last reply Reply Quote 1
                              • Dimitrios KanellopoulosD Offline
                                Dimitrios Kanellopoulos Community Manager
                                last edited by

                                The black grid that shows for a little can also be a system load / cache issue so a soft reset if it helps points to that

                                Community Manager / Admin @Suunto
                                Creator of Quantified-Self.io
                                youtube.com/c/dimitrioskanellopoulos
                                https://instagram.com/dimitrioskanellopoulos
                                https://www.strava.com/athletes/7586105

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