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    Race S causes volume drop on headphones, no voice feedback

    Scheduled Pinned Locked Moved Suunto Race S
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    • S Offline
      ScottBH7
      last edited by

      Hi all,

      So I’ve used my Race S on a number of runs, getting from 5k to marathon. Today I set off exactly the same, activating a run on the watch and with BBC Sounds playing, but I had no ‘starting’ voice announcement, the music volume dropped (and didn’t come back up), and I had no voice distance announcements. No beeps, buzzes, etc.

      I found that restarting my headphones caused the volume to return to normal but as soon as I started a run again the same would happen. Tried a variety of DND, voice feedback and BT changes but nothing helped. I didn’t have the chance to restart the watch at that time.

      Anyone else encountered this? And more importantly any fixes or settings to avoid, etc?

      Pixel 9 Pro (latest f/w - Android 15 : BP1A.250405.007.A1)
      Race S (2.40.38) (Titanium with orange strap, but don’t think that matters 😂)
      Shokz OpenRun Pro

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      • F Offline
        far-blue
        last edited by

        I had this happen once and only once a few months ago. The audio feedback is managed by the suunto app and I found killing it and restarting it and doing a sync to the watch (to make sure bluetooth was connected) fixed the issue. This was on iOS though, not android.

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        • K Offline
          kurtpenter Bronze Member @far-blue
          last edited by

          @far-blue very same on Android. Kill the app and restart fixes missing audio. it’s a cross platform bug! 🤔

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