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    ZoneSense bug

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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    • Mirek_RM Offline
      Mirek_R
      last edited by

      Hello Suunto users! I am owner Race S since last Friday. Moved from Forerunner 965; I made a lot of reseaech and adjustment in my new Race S. I installed app ZoneSense and tried it few times.

      1. Sunday bicycle ride - after about 1 hour when I entered middle anaerobic zone (yellow) application had not come back to aerobic - counter was all time in yellow mark but when I reduced power it started to add time correctly to zone 1 but without changing colour into green. It seems that there is a bug in frontend.

      2. Today’s run - I was in my 3 zone after application started after 10min and from the beginning showed 3 zone VO2 max. I was checking it every 5-20 minutes and was all time there. It means I was more then 1 hour in 3 zone (!). After synchronization with main aplication ZoneSense shows zone 1.

      I am a newbe here I have no idea where I should report my observations. Maybe there is a moderator who is in touch with Suunto and could send it forward?

      Brad_OlwinB Mff73M 2 Replies Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @Mirek_R
        last edited by

        @Mirek_R What HR belt were you using?

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

        Mirek_RM 1 Reply Last reply Reply Quote 0
        • Mirek_RM Offline
          Mirek_R @Brad_Olwin
          last edited by

          @Brad_Olwin I am using Garmin HRM Pro Plus.

          cosme.costaC 1 Reply Last reply Reply Quote 0
          • cosme.costaC Online
            cosme.costa @Mirek_R
            last edited by

            @Mirek_R said in ZoneSense bug:

            @Brad_Olwin I am using Garmin HRM Pro Plus.

            Check your belt, could be faulty. Not the sensor but the belt.
            If the belt readings are not good ZoneSense won’t work correctly. Check the HR graph and see if there are sudden spikes or out of range values.

            D Mirek_RM 2 Replies Last reply Reply Quote 0
            • D Online
              dulko79 @cosme.costa
              last edited by

              @cosme-costa Heart rate variability chart in Runalyze could also be used as indicator if the belt is broken? If there is a lot of noise in the chart if belt is broken?

              App: beta
              Phone: Iphone
              iOS

              cosme.costaC 1 Reply Last reply Reply Quote 2
              • cosme.costaC Online
                cosme.costa @dulko79
                last edited by

                @dulko79 I think so, there is also a % of anomalies value in the side of that graph that can give an indication. However I do not know with which % you can say that the belt is faulty or needs to be cleaned or… but can give an indication.

                In my opinion with ZoneSense we must change our way of thinking about the HR zones, this ZoneSense stuff is so promising and revolutionary that it blows my mind.

                1 Reply Last reply Reply Quote 1
                • Mirek_RM Offline
                  Mirek_R @cosme.costa
                  last edited by

                  @cosme-costa i have already checked graphs and I don’t see any anomalies…
                  I made 14km long aerobic running today in aerobic zone and almost all time ZoneSense indicated anaerobic but now after synchronization in app 98% is aerobic what could corespond with reality (av. heart rate 138bpm). In my opinion there is something wrong in frontend because results after synchro seems OK.

                  cosme.costaC S 2 Replies Last reply Reply Quote 0
                  • cosme.costaC Online
                    cosme.costa @Mirek_R
                    last edited by

                    @Mirek_R said in ZoneSense bug:

                    @cosme-costa i have already checked graphs and I don’t see any anomalies…
                    I made 14km long aerobic running today in aerobic zone and almost all time ZoneSense indicated anaerobic but now after synchronization in app 98% is aerobic what could corespond with reality (av. heart rate 138bpm). In my opinion there is something wrong in frontend because results after synchro seems OK.

                    It is really strange, try to softreset your watch and install/reinstall the Suunto Plus App. The tests that I did in trailrunning where pretty realistic compared with my feelings in the watch and app, I wore a Polar H10 strap.

                    Did you run more suunto plus app’s? If that is yes try to load only the ZoneSense (to discard something).

                    Mirek_RM 1 Reply Last reply Reply Quote 1
                    • Mirek_RM Offline
                      Mirek_R @cosme.costa
                      last edited by

                      @cosme-costa I used two apps in same time. I will use ZoneSense only and will see if this helps. If not then uninstall/install ZoneSense. I realy care because I think it could be very helpful. Thanks for sugestions.

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        SuuntoR Bronze Member @Mirek_R
                        last edited by

                        @Mirek_R or is it just this https://forum.suunto.com/post/154320 and will be fixed hopefully soon…

                        Mirek_RM 1 Reply Last reply Reply Quote 0
                        • Mff73M Offline
                          Mff73 @Mirek_R
                          last edited by

                          @Mirek_R
                          Same bug today for me.
                          Climb S+ app in parallel to ZoneSense.
                          Gauges (circle and bar) stucked in anaerobic zone, but timers were counting “correctly” as per my feeling, and correct results are displayed in app after.

                          Vo2Max zone timer increasing but still orange tooth and circle
                          20240924_193552.jpg

                          Aerobic timer increasing
                          20240924_193614.jpg

                          Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                          Suunto Vertical all black
                          Wife : S9PP
                          SA: Always the latest beta :)
                          Android 13, Galaxy S205G

                          Mirek_RM H 2 Replies Last reply Reply Quote 0
                          • Mirek_RM Offline
                            Mirek_R @SuuntoR
                            last edited by

                            @SuuntoR Indeed, it looks the same. Another values “on fly” and another after synchonization. Let’s see if update will solve it.

                            1 Reply Last reply Reply Quote 1
                            • Mirek_RM Offline
                              Mirek_R @Mff73
                              last edited by

                              @Mff73 I see there is topic ZoneSense - maybe moderator could move our posts there? I had same issue. It means it is not coincident. @Brad_Olwin

                              1 Reply Last reply Reply Quote 0
                              • H Offline
                                halajos Bronze Member @Mff73
                                last edited by

                                @Mff73 my findings here: https://forum.suunto.com/post/154454

                                1 Reply Last reply Reply Quote 0
                                • F Offline
                                  far-blue Bronze Member
                                  last edited by

                                  I suspect there’s a chance the SuuntoPlus app is going to be using the data from the last sync as the basis for it’s live analysis because the watch might not have the computational power to crunch the full numbers directly. So I’d guess there’s a chance while it is learning about you that the suuntoplus app will be a bit out of whack for a few activities. Syncing with the phone app would allow the data to be re-analysed and then the suuntoplus app would be updated with better reference data for you for next time.

                                  Just a thought.

                                  Mff73M 1 Reply Last reply Reply Quote 1
                                  • Mff73M Offline
                                    Mff73 @far-blue
                                    last edited by

                                    @far-blue
                                    In the case of this bug, computation on the watch seems exactely the same as in app after sync (looking at times in zones). Just the display seems frozen in terms of graphics.

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    1 Reply Last reply Reply Quote 0
                                    • T Offline
                                      The_77 Silver Members
                                      last edited by The_77

                                      Another with a ZoneSense bug - stuck on calibrating after ten minutes, so no pointer and display looked off. Was using that, Burner and a route.

                                      Interestingly, at the end I switched to breadcrumb and it resolved the issue.

                                      PXL_20240925_063012170.MP.jpg

                                      /edit from 27.9

                                      Different bug today, using it in conjunction with a route and S+ Pace loops - it wasn’t stuck on calibrating this time, but rather showed no time in zones, and didn’t want to show a value for NGP.

                                      PXL_20240927_075830593.MP.jpg

                                      Suunto Spartan Trainer Wrist HR / 9PP Refurb

                                      1 Reply Last reply Reply Quote 0
                                      • Mff73M Offline
                                        Mff73
                                        last edited by

                                        Too many posts about zonesense, I continue here for this bug (not related to race S as I have a SV).
                                        Run with only S+ ZoneSense yesterday (removing climb app) and nothing was stuck. Tends to prove, like others, a relation between ZS and other apps in parallel.

                                        Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                        Suunto Vertical all black
                                        Wife : S9PP
                                        SA: Always the latest beta :)
                                        Android 13, Galaxy S205G

                                        1 Reply Last reply Reply Quote 1
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