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    Instant heart rate on Suunto 9 broken? Always shows 60 bpm

    Scheduled Pinned Locked Moved Suunto app and other software services
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    • Dimitrios KanellopoulosD Offline
      Dimitrios Kanellopoulos Community Manager
      last edited by

      @Brad_Olwin do you use 24/7 ?/

      Community Manager / Admin @Suunto
      Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

      Brad_OlwinB 1 Reply Last reply Reply Quote 0
      • Brad_OlwinB Offline
        Brad_Olwin Moderator @Dimitrios Kanellopoulos
        last edited by

        @Dimitrios-Kanellopoulos yes, it is turned on

        Vector/T6c/Vertical 2 Ti

        1 Reply Last reply Reply Quote 0
        • Xande MacedoX Offline
          Xande Macedo @Brad_Olwin
          last edited by

          @Brad_Olwin how do i reinstall the firmware?

          Brad_OlwinB 1 Reply Last reply Reply Quote 0
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager
            last edited by

            I think its no need. Its a confirmed buggy behaviour. Just let it poll for some time. It will show the correct.

            Community Manager / Admin @Suunto
            Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

            1 Reply Last reply Reply Quote 0
            • Brad_OlwinB Offline
              Brad_Olwin Moderator @Xande Macedo
              last edited by

              @Xande-Macedo To reinstall firmware in Suuntolink there is an option. Don’t have my computer but you should be able to find it.

              Vector/T6c/Vertical 2 Ti

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              • Xande MacedoX Offline
                Xande Macedo
                last edited by

                Any news on this. A watch this expensive that doesn’t show instant heart rate is kind of unacceptable. I have to look at the 60bpm for over 30 seconds to start seeing real-time BPM that sometimes I think is also innacuracy. Is my watch defective? Should I return it?

                Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager @Xande Macedo
                  last edited by

                  @Xande-Macedo no its not. Ohr needs some warmup time to lock. 60 is most probably the previous value.

                  Community Manager / Admin @Suunto
                  Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                  1 Reply Last reply Reply Quote 1
                  • ? Offline
                    A Former User
                    last edited by

                    Same behavior here. Takes around 10-12s in display the correct information (sometimes 15-25s). I don´t know if is a coincidence, but the HR start from 60 when I leave that S9 dim the display, always. If the display is not dimmed, works better. 60 never was a value from my readings.

                    SlaShS 1 Reply Last reply Reply Quote 0
                    • SlaShS Offline
                      SlaSh Platinum Member @Guest
                      last edited by

                      @flypg it is how valancell sensors works, they all are having starting point in s9 case 60bmp, in spartan/scosche rhythm 72bmp and it is quite annoying, until real hr is clocked why just do not show nothing double dash or moving circle… less confuse for customers…

                      ? 1 Reply Last reply Reply Quote 2
                      • ? Offline
                        A Former User @SlaSh
                        last edited by

                        @SlaSh Thanks for the explanation, I agree, with just display " - - " like when I turn on the “Daily HR” is more clear for the customers.

                        1 Reply Last reply Reply Quote 1

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