Heart Rate Measurement stops
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Hi ! since last Software update on my suunto 9 peak prolast week,
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Hello,
Happens to me as well since update to 2.39 and only soft reset helps. Please let me know if there is any solution for this problem. -
Hi all,
Since Last Week’s Software Update, all of us are suffering Heart Rate issue on our Suunto 9 Peak Pro. This New Software Version has an error on Heart Rate Function and this is very annoying for any athlete or sport lover.
Today I spoke with Suunto’s Chat asistance and they confirm me how to solve it.
Meanwhile they are working on it, we all have to change the Software to the previous version 2.37.48
I did it today and by the moment Heart Rate issue is solved changing to the previous version -
Hi,
Same here since the last firmware update (2.39.20).
Also experienced this issue with a former version of the firmware (early 2024, as stated when this topic was opened). It was solved with an update mid-2024, but now it went back again a couple of weeks ago.
I hope Suunto is working on this indeed…Very annoying, I have to do a soft reset before every activity (because even during the day, HR sensor stops abruptly, not only during sleep…) -
Yes correct the problem with the update.
Please follow the below steps to solve
the issue.
Long press the middle button to enter
setting Select general Select about Slide
down until you see data privacy at the
end Long press the lower button to enter
the interface Slide down and select
“select OTA pkg” You can see the current
version and the previous version here.
Select the previous version to update -
Same issue here since more or less 1 week. I guess it’s due to last update and restoring last version will do the job.
Thanks @arkaitzgalvan for your help. -
B Brad_Olwin referenced this topic
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@arkaitzgalvan thanks for your help, its nice to have the previous version back.
Anyone knows how can I avoid now the automatic software download to the watch when I syncro with the app?
Thanks -
@magbueno you are welcome
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@william5091 you are welcome
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@arkaitzgalvan thanks for your help! It seems that it works
Can someone inform us when the HR issue detection on the last update (2.39.20) is solved, so that we can go back to this newest version?
Tks!
