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    [WATCH] Battery drain out quickly

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    • S Offline
      Shrek3k
      last edited by Shrek3k

      Apologies, but my SSWHR definitely charged up to 100% without any issues and more or less “steadily”. I saw 95%, left the watch for probably 15 more minutes, and there were 100% (used a USB-port from my PC … as I usually just let it “hang” after synchronizing the activities to MC).

      using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling through the northern german "wilderness", and wherever else I have the chance to do so
      OS - Android 16/Pixel Pro 7

      SlaShS 1 Reply Last reply Reply Quote 0
      • SlaShS Offline
        SlaSh Platinum Member @Shrek3k
        last edited by SlaSh

        @shrek3k WHR version is having different battery which calibration profile is more accurate. Do not compare with trainer.

        Anyway everyone needs to do full battery cycle (full charge/discharge/charge) time from time to calibrate the battery, this will improve battery percentage information accuracy.

        babychaiB 1 Reply Last reply Reply Quote 3
        • Gabriel.SG Offline
          Gabriel.S
          last edited by

          hello, i have done a full charge/discharge/charge cycle and the problem still continue. i lost 20% in 24h, and 40% during a 2h40 run.
          I will try to downgrade the firmware to the v1.12.36 to see if the issue continue or not.

          Phone: Blackview 9500 android 8.1
          Watches: S9 baro & ambit run
          S9 on SA… a lot of features are still missing

          sartoricS 1 Reply Last reply Reply Quote 1
          • sartoricS Offline
            sartoric Moderator @Gabriel.S
            last edited by sartoric

            @gabriel-s
            well … do you have 24/7 HR and sleep enabled ?
            20% in 24h doesn’t look so bad. It’s less then 1% per hour.
            Watch-face ?

            SVTS - 2.50.28
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 16 - One UI 8.0
            Suunto App Android 6.10.7 beta
            Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

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            • Gabriel.SG Offline
              Gabriel.S
              last edited by

              Yes i have 24/24 HR enabled and the night i put the watch in DND mode.
              The watch face is the outdoor like i have before the update, with the 1.12.36 version the watch loose 10/12% per day.

              Phone: Blackview 9500 android 8.1
              Watches: S9 baro & ambit run
              S9 on SA… a lot of features are still missing

              sartoricS 1 Reply Last reply Reply Quote 0
              • sartoricS Offline
                sartoric Moderator @Gabriel.S
                last edited by

                @gabriel-s
                Maybe you can try changing watch face before downgrade.
                I always had the suspicion that the “outdoor” one is a bit “energy consuming”

                SVTS - 2.50.28
                SSSWHR BARO Amber - 2.8.32
                Samsung A5 2016 - Android 7.0
                Samsung A33 2022 - Android 16 - One UI 8.0
                Suunto App Android 6.10.7 beta
                Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

                1 Reply Last reply Reply Quote 0
                • babychaiB Offline
                  babychai Silver Members @SlaSh
                  last edited by

                  @slash Got any fastest way to discharge the battery? Kinda slow if i just let it deplete by itself

                  Suunto Vertical Black Ruby (S/S)
                  S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                  Suunto 9 Peak All Black
                  Suunto Spartan Trainer Wrist HR (Black)

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • Dimitrios KanellopoulosD Offline
                    Dimitrios Kanellopoulos Community Manager @babychai
                    last edited by

                    @babychai open GPS

                    Community Manager / Admin @Suunto
                    Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                    babychaiB 1 Reply Last reply Reply Quote 0
                    • babychaiB Offline
                      babychai Silver Members @Dimitrios Kanellopoulos
                      last edited by

                      @dimitrios-kanellopoulos Haha…noted, thanks 🙂

                      Suunto Vertical Black Ruby (S/S)
                      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                      Suunto 9 Peak All Black
                      Suunto Spartan Trainer Wrist HR (Black)

                      sartoricS 1 Reply Last reply Reply Quote 0
                      • sartoricS Offline
                        sartoric Moderator @babychai
                        last edited by

                        @babychai
                        … and turn light on
                        🙂

                        SVTS - 2.50.28
                        SSSWHR BARO Amber - 2.8.32
                        Samsung A5 2016 - Android 7.0
                        Samsung A33 2022 - Android 16 - One UI 8.0
                        Suunto App Android 6.10.7 beta
                        Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

                        1 Reply Last reply Reply Quote 1
                        • JohnHJ Offline
                          JohnH @Frédéric Fiandino
                          last edited by

                          @frédéric-fiandino Got the same issue after update, it only charges to 99%. I did only chrage after it was completely dead 0%

                          Frédéric FiandinoF Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                          • Frédéric FiandinoF Offline
                            Frédéric Fiandino @JohnH
                            last edited by Frédéric Fiandino

                            @johnh after one full cycle of discharge/charge/discharge, the problem seem as though resolute 👌

                            Race
                            S9P with a firmware too
                            SSSWHR with a firmware inside
                            Ambit 3 Run

                            https://runalyze.com/athlete/Fred13270

                            1 Reply Last reply Reply Quote 1
                            • Dimitrios KanellopoulosD Offline
                              Dimitrios Kanellopoulos Community Manager @JohnH
                              last edited by

                              @johnh I would not worry at all about the 99% as said before it stops to get 100%

                              Community Manager / Admin @Suunto
                              Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                              babychaiB 1 Reply Last reply Reply Quote 1
                              • babychaiB Offline
                                babychai Silver Members @Dimitrios Kanellopoulos
                                last edited by

                                @dimitrios-kanellopoulos
                                alright, i just done discharge to 0% and when recharging it back it stuck at 99% for 45 mins. When i unplug the cable the battery will drop to 90% within few minutes. Then I recharge it again and stuck at 99% and drop back to 90% within few minutues after i unplug the cable again.

                                This is not normal. Gotta fix it.

                                I understand that we should not charge battery until 100% but the problem is the watch can’t reach 100%. Suunto have to fix this problem. Is our choice whether to charge until 99% or 100%.
                                When i just bought the watch the battery can reach 100%.

                                Or the battery already spoiled?

                                Suunto Vertical Black Ruby (S/S)
                                S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                Suunto 9 Peak All Black
                                Suunto Spartan Trainer Wrist HR (Black)

                                Dimitrios KanellopoulosD sartoricS 2 Replies Last reply Reply Quote 0
                                • Dimitrios KanellopoulosD Offline
                                  Dimitrios Kanellopoulos Community Manager @babychai
                                  last edited by

                                  @babychai said in [WATCH] Battery drain out quickly:

                                  @dimitrios-kanellopoulos
                                  alright, i just done discharge to 0% and when recharging it back it stuck at 99% for 45 mins. When i unplug the cable the battery will drop to 90% within few minutes. Then I recharge it again and stuck at 99% and drop back to 90% within few minutues after i unplug the cable again.

                                  This is not normal. Gotta fix it.

                                  I understand that we should not charge battery until 100% but the problem is the watch can’t reach 100%. Suunto have to fix this problem. Is our choice whether to charge until 99% or 100%.
                                  When i just bought the watch the battery can reach 100%.

                                  Or the battery already spoiled?

                                  I completely understand you and sorry for the wrong intention of saying it’s ok at 99%

                                  What I wanted to say is the following

                                  When you have it plugged to the cable the watch if it reaches 100% it stops charging and drops to 99% that is what I was refering to normal.

                                  According to what your said, that does not sound normal to me to be honest.
                                  I am not focusing on the 99%-100% but more on that when you unplug it from 99% then it drops to 90% 😮

                                  Community Manager / Admin @Suunto
                                  Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                  babychaiB 1 Reply Last reply Reply Quote 1
                                  • sartoricS Offline
                                    sartoric Moderator @babychai
                                    last edited by

                                    @babychai
                                    IMHO This is a calibration issue or a defective battery, but I don’t think it’s related to the FW itself

                                    SVTS - 2.50.28
                                    SSSWHR BARO Amber - 2.8.32
                                    Samsung A5 2016 - Android 7.0
                                    Samsung A33 2022 - Android 16 - One UI 8.0
                                    Suunto App Android 6.10.7 beta
                                    Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

                                    1 Reply Last reply Reply Quote 1
                                    • babychaiB Offline
                                      babychai Silver Members @Dimitrios Kanellopoulos
                                      last edited by

                                      @dimitrios-kanellopoulos
                                      Thanks for your clarification on 99%-100%

                                      So the battery drop from 99% to 90%, do you think is the battery problem? Should i go to service center to check? I think no people complain this kind of problem here except me.

                                      Suunto Vertical Black Ruby (S/S)
                                      S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                      Suunto 9 Peak All Black
                                      Suunto Spartan Trainer Wrist HR (Black)

                                      sartoricS Dimitrios KanellopoulosD 2 Replies Last reply Reply Quote 0
                                      • sartoricS Offline
                                        sartoric Moderator @babychai
                                        last edited by

                                        @babychai
                                        Yes you should. At least to check hardware issues

                                        SVTS - 2.50.28
                                        SSSWHR BARO Amber - 2.8.32
                                        Samsung A5 2016 - Android 7.0
                                        Samsung A33 2022 - Android 16 - One UI 8.0
                                        Suunto App Android 6.10.7 beta
                                        Suunto App IOs 3.8.1 (21743) beta on MBP M1 Max

                                        1 Reply Last reply Reply Quote 0
                                        • Dimitrios KanellopoulosD Offline
                                          Dimitrios Kanellopoulos Community Manager @babychai
                                          last edited by Dimitrios Kanellopoulos

                                          @babychai you have a 2 year warranty if I am not mistaken.

                                          1Year on battery perhaps

                                          If I was you I would use the watch not and when I would get closer to 1 year I would ask for a battery change.

                                          Or do it now.

                                          Community Manager / Admin @Suunto
                                          Creator of quantified-self.io a portal that allows you to analyze your data from various providers, upload fit activity files to Suunto app, gpx routes and more…

                                          JohnHJ SlaShS 2 Replies Last reply Reply Quote 0
                                          • babychaiB Offline
                                            babychai Silver Members
                                            last edited by

                                            @sartoric Alright, noted. Will go to service center tomorrow to check. Thank you.

                                            @dimitrios-kanellopoulos i just bought my watch in February 2018.

                                            Suunto Vertical Black Ruby (S/S)
                                            S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                            Suunto 9 Peak All Black
                                            Suunto Spartan Trainer Wrist HR (Black)

                                            Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0

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