White scratches on the display appeared

[freeheeler]

@herlas
are these broken pixels?!

[Brad_Olwin]

@herlas looks like pixel issues.

[herlas]

@freeheeler most likely, even when the screen is turned off temporarly during the soft reset, those marks still there so

[herlas]

@brad_olwin yeah, straight to support?

[Bulkan]

@herlas yes.

[herlas]

@bulkan okay, wish me luck first time ever for me

[A Former User]

@herlas since how many times do you own the watch ?

[Bulkan]

@herlas I wrote a bit more, but looks like the stop and go I did shorted my answer…

Good luck and for sure your suunto will come back bright as new.

[herlas]

@g287-sf it’s been with me for 8 months, the only owner

[herlas]

@bulkan thanks, looks like the damage got bit extended today

Thx
Herlas

[Bulkan]

@herlas a friend of mine had that issue and the screen will not work if is the same as he had. Call the support and repair it. Don’t use.

[herlas]

@bulkan right, I’ve already called support, it’s going to be quite a journey, in my country (México ) Suunto has closed the service center and business offices it looks like due to pandemic, called support and they’re checking whether I need to send it to USA or Finland , next week I should know the next steps.

[A Former User]

@herlas i wish it won’t happen to me

[Stefan Kersting]

@bulkan what kind of issue was it?