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I cannot for the life of me synch my activities from my Spartan to the app. I have spent 5 hours troubleshooting every avenue I can find. Nothing works. Please, please, please bring back the web-based app. The mobile app is awful. I’m currently looking for off-label software to upload the files directly from my watch to my computer. Alternatively, a different watch. Sorry, Suunto, this sucks.
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@Jay-Smith
I’m not on Spartan, but used the Ambit before… if you newly connect to SA, maybe you need to either forget MC app, or you need to re-pair a new app (from watch settings).
Try this and let us know if this helps
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what do you wanat exactly? to sync with (ONLY) SA android app, to sync (ONLY) with Movescount Web app, to sync with both…
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Yes, I should have been more specific.
What I want to do: Synch my Spartan to Suunto app.
What happens: I synch my watch successfully, and this is what it tells me, but I only get sleep and step data. It does not upload my activities. The whole point of having a Suunto is to have my activities uploaded so that I can view my files. In other words: I have nothing in my activity history (except for some moves from 2019 when I first downloaded and rejected the awful Suunto app; I have been using the web-based Movescount ).
What I have tried:- Newly downloaded Suunto app on Google Nexus 5X phone and newly downloaded Suunto app on a 2020 iPhone.
- Spartan is updated with the most current software.
- I have toggled through all of the permissions and battery suggestions I have seen in trouble shooting guides to no effect.
- Fwiw, I have also tried to synch my Movescount account with the Suunto app per those directions but have had no success. I don’t care so much about this as my data is all stored on Training Peaks as well. But I would like to have the ability to download my entire Movescount history onto my computer if anyone knows how that would work. Suunto should make a mass download easily available.
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Ok, I’m going to update the title because it doesn’t make any sense and it would be of no help for anyone with the same issue.
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- Did you update your watch just before trying to sync with SA ? This won’t work as activities are no more on the watch. Just a summary is left in it.
- Have you tried to sync a fresh activity ?
