Suunto Software update Q2 (2.56.18) - July 14th, 2026 - Vertical 2 and Race 2
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BUG: not sure if this is an old bug or new:
On the map screen I have a few metrics configured in the bottom field, including “distance to next”. When there are no waypoints, this field shows distance to the end of the route.
Yesterday I used “Track back” navigation feature because I wanted to see the remaining distance, but the configurable field I mentioned above didn’t work. It did show other metrics I configured such as HR, but “distance to next” was grayed out and didn’t work. What is interesting is that initially when I started track back navigation I did work, but then I changed the direction for a minute, then changed it again towards where I started, and this field stopped working even though I was on route.
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Yes, I get that and I hope the particular issues that affect your watch do get resolved. Personally I’ve had very few issues with my watch in the six months I have now had it (it’s a V2). However I had none at all with my original Ambit or Ambit Vertical, but a few with my Spartan Sport so I do understand your frustration.
My issues with the V2 have been with Bluetooth connection which I suspect my be more to do with my basic smartphone than with the update. I often have to reset the connection, switching the phone Bluetooth on and off usually does it and occasionally an activity fails to sync then randomly syncs maybe a day later. And it just recently crashed a couple of times while using a training programme . So yes - I’d like these fixed as well but tides is still something I appreciate and will be more use to me than a lot of the other features. -
I too have the issue with the intermittent losing of Bluetooth connection to my iPhone. Like you say easy enough to fix by turning on and off the Bluetooth on my phone but a frustrating niggle nonetheless. I never had this issue with my previous Suunto watches.
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@GiPFELKiND Amen.
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My watch suddenly restarted on its own. Just look at my hand and saw Suunto logo. I never noticed this before.
Just sent logs from app @dimitrios-kanellopoulos. -
The issue with Bluetooth sensors disconnecting is still there after the update. It’s been over half a year now, and still no fix.
Considering that actual real support – warranty and regular updates – lasts about two years with Suunto, that means over 25% of the product’s life has been affected by a serious issue. That’s hard to accept when you’re buying top‑end, most expensive Suunto watches.
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The issue with Bluetooth sensors disconnecting is still there after the update. It’s been over half a year now, and still no fix.
Considering that actual real support – warranty and regular updates – lasts about two years with Suunto, that means over 25% of the product’s life has been affected by a serious issue. That’s hard to accept when you’re buying top‑end, most expensive Suunto watches.
I have the same problem with my race s and reported it several times. From the conversation I had with Suunto support last week, they only started to look into in a few days ago and concluded it is not a watch firmware problem but a bluetooth firmware problem so they directed the problem to the bluetooh firmware team.
This worries me. For half a year they did nothing with the problem and at some point even denied knowing about the problem (although I reported it, with logs, months before that)
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My Vertical 2 is for the last ± 5h since firmware update in a boot loop. Its either “The device is being restored to a safe state”, “Improving your watch for adventure”, or “This is taking longer than expected. Thank you for being patient”. It always ends at the attached error screen, which is hard to capture since it reboots again a few seconds later.
Not sure what to do now. no key combos change that, probably the battery will run out soon.
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To me this Tide widget is very debatable. It only benefits people who actually live near a beach and also people who do a sport related to it. And even they probably use better tools for more refined information.
There are bugs to be fixed and features to be made which target larger audiences.
To me altitude measurement is very debatable. It only benefits people who actually live in the mountains and also people who do a sport related to them.
…it seems you are not living near the sea. Others (like me) do. While I only need altitude information when I am travelling far into the mountains, I see that this function could benefit others. Maybe you can see what benefits others as well…
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@makoc maybe it is a good idea to contact support about this.
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@makoc there is a separate thread with the same problem… in this thread a possible workaround is described by @dimitrios-kanellopoulos
https://forum.suunto.com/topic/15551/suunto-race-2-device-is-being-restored-to-a-safe-state-bootloop -
@SuperFlo75 I think I solved my own problem. But indeed the solution seems to be keeping up. And watch is still operational after a 2,5h ‘move’.
@makoc ; seems to be the same error as yours, so give it a try. good luck. For me it took two days to have the bootloop drain all the power from the watch.
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