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    Suunto Vertical 2 – Bluetooth issues: connection loss after a few minutes and/or after stops”

    Scheduled Pinned Locked Moved Suunto Vertical 2
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    • M Offline
      manno02 @manno02
      last edited by

      Logfiles successfully sent at 10:26

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      • isaziI Offline
        isazi Moderator @manno02
        last edited by

        @manno02 wait, the Suunto HR belt has only one Bluetooth channel, so it can only connect to one device at the time

        Watch: Suunto Vertical 2 Titanium Black

        Blog: isazi's home

        M 1 Reply Last reply Reply Quote 1
        • SuperFlo75S Online
          SuperFlo75 Silver Members Bronze Member
          last edited by SuperFlo75

          I know these dropouts since November 2025, as I updated to 2.48.16… for me, the Suunto HR belt is useless since that time… it began on SV1 with 2.28.26, but it’s also present on my SV2 wich I bought 01/26… I posted this problem several times here in the Forum… But actually I doubt that someone is concerning about this problem 🤔😢

          Suunto Vertical 2 Titanium Sage
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          • M Offline
            manno02 @isazi
            last edited by

            @isazi

            Yes that’s true and that’s why I shiftet to other HR from COROS and Polar.
            But if I select the suunto belt on the watch before a workout, the watch should keep catching the signals of the selected sensor
            It seems to me that the sv2 has a problem with handling the signal and priorizing
            As I said it worked very fine without the suunto belt and with different other HRs before the update tragedy that startet in Novemwr when the watch got trouble on IOs machines. But that is another point

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            • ElmiuelE Offline
              Elmiuel
              last edited by

              Hello everyone, same problem here (again) because a while ago Suunto’s technical service replaced my Suunto belt due to the same connection problems, after approximately 6 months of use of the Suunto band.
              Tomorrow I will completely disconnect the band, install a new battery (after resetting the Suunto band) and then test it again with activity.
              I’ve also considered that it might be possible using “Sports Mode Customization” after the last update a few days ago…it’s a shame and quite strange because.
              Today I even started experiencing watch restarts when I unpaired the power meter from the bike, as I was ruling out sensors. After a 55-minute activity, it started disconnecting again approximately every 2 minutes.
              I’ve attached images showing the clock reset and error message, in case it provides any useful information.
              20260409_180436.jpg 20260409_180435.jpg 20260409_180300.jpg

              Sunnto Race Titanium

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              • isaziI Offline
                isazi Moderator @Elmiuel
                last edited by isazi

                @Elmiuel how long has passed from the crash? Can you send logs?

                Edit: I see it was yesterday, not sure anything can be done now

                Watch: Suunto Vertical 2 Titanium Black

                Blog: isazi's home

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                • ElmiuelE Offline
                  Elmiuel @isazi
                  last edited by

                  @isazi
                  Hi Isazi. I’m going to try changing the battery to 2025 and resetting the Smart Heart 30". I don’t think that will be the problem “I hope I’m wrong”. I’ll also try with an external band from COOSPO brand with my watch and the watch’s native sport mode.
                  Today, April 10th at 5:01 PM, I sent a registration to Suunto… Update of both the App and Vertical Clock 2 to the latest public versions.
                  If I don’t resolve this issue by Monday, I will send my Suunto Smart Belt Heart external chest strap, which is still under warranty, to the technical service…

                  Sunnto Race Titanium

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                  • ElmiuelE Offline
                    Elmiuel
                    last edited by

                    Hi everyone. So, I did a test with two different types of external heart rate monitors: the usual Smart Band Heart Belt and a supposedly inferior brand called “Coospo.” It was disappointing. I even recorded an activity that didn’t require GPS (dancing) for the test…
                    Using the Suunto strap, after a few moments…
                    20260410_172654.jpg 20260410_172551.jpg
                    Now with an external one, Coospo brand…
                    20260410_174315.jpg
                    In my case, it’s clear: my original headband, after being serviced and replaced (theoretically) with a new one, has stopped working again after 7 months. I’ve tried hardly washing it… only by hand. I’ll send it to the repair shop tomorrow, as it still has a year of warranty left. After that, I’ll sell it in case anyone wants to continue the crusade 😓. I’m going back to the Polar H10…

                    Sunnto Race Titanium

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                    • M Offline
                      manno02 @Elmiuel
                      last edited by

                      It keeps on yesterday I mad a longer trip after the first break the signal got lost and didn’t come back
                      This time just the vertical 2 and the suunto HR
                      It sucks
                      IMG_7834.png

                      E 1 Reply Last reply Reply Quote 0
                      • E Offline
                        enneo Bronze Member @manno02
                        last edited by

                        @manno02 I can get the signal back disconnecting and reconnecting the HR sensor, I know that is far from being ideal but at least is a workaround

                        Ambit 3
                        9 Baro
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                        • E Offline
                          enneo Bronze Member @enneo
                          last edited by

                          In my screenshot above the area when the sensor is disconnected is flat lined, as other commented, I would prefer to have no data.

                          Possibly it’s a limit of how data is represented having to link two values?

                          I had another occurrence of this bug today and is always the same behaviour.

                          Ambit 3
                          9 Baro
                          Race Ti

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