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    Suunto Vertical 2 – Bluetooth issues: connection loss after a few minutes and/or after stops”

    Scheduled Pinned Locked Moved Suunto Vertical 2
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    • E Offline
      enneo Bronze Member @manno02
      last edited by

      @manno02 I can get the signal back disconnecting and reconnecting the HR sensor, I know that is far from being ideal but at least is a workaround

      Ambit 3
      9 Baro
      Race Ti

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      • E Offline
        enneo Bronze Member @enneo
        last edited by

        In my screenshot above the area when the sensor is disconnected is flat lined, as other commented, I would prefer to have no data.

        Possibly it’s a limit of how data is represented having to link two values?

        I had another occurrence of this bug today and is always the same behaviour.

        Ambit 3
        9 Baro
        Race Ti

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        • M Offline
          manno02 @enneo
          last edited by

          I asked Suunto for a hardware service on the watch but until now no response I will wait for it because I don’t want to change to the competitors

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          • safariS Offline
            safari
            last edited by

            The watch and phone are connected via Bluetooth, and I’m receiving notifications, but the app shows no connection. I turned Bluetooth off and on on the phone, but it didn’t fix the problem. What else can I do?
            a11.jpg

            history:
            Suunto Vertical 2 titanium Black (new:) )
            suunto vertical solar titanium
            suunto 9 baro
            suunto ambit 3
            suunto ambit 2
            Suunto Smart Heart Rate Belt

            suunto App: apple iphone 14

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            • BelialB Offline
              Belial
              last edited by

              Bluetooth connection to Garmin HRM crashed after few minutes. Logs sent 28.04.2026 21:44.
              It’s so frustrating, that bug present few FW ago is boiling my blood again.

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              • Nelson DiogoN Offline
                Nelson Diogo Bronze Member
                last edited by

                Just reported to Suunto suport by email similar issue between Suunto Run and Suunto Chest Strap. Changing to Duracell 2025 3V batteries didn’t helped.

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                • E Online
                  elbee Bronze Member @Nelson Diogo
                  last edited by

                  I also reported the issue (race s with polar oh1+ in my case). Got the usual blah blah reply (restart your watch, delete the connected device and repair again)

                  I suggested they first look into their software and pointed to various threads on their forum about the subject.

                  Strangely only the heart rate sensor lost connection. My stryd kept working during my athletics training.

                  Suunto t3c | Suunto Ambit 3 sport | Tomtom runner 3 | Garmin forerunner 935 | Garmin forerunner 965 | Suunto race s
                  Stryd | Bryton Gardia R300L | Polar H9 | Polar oh1+ | Wahoo bolt v2 | 4iiii precision 3

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                  • Nelson DiogoN Offline
                    Nelson Diogo Bronze Member @elbee
                    last edited by

                    @elbee got that answer to… Did the reset just to be sure… Got disconnections on the training immediately after…

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                    • ElmiuelE Offline
                      Elmiuel
                      last edited by Elmiuel

                      Hi, I experienced this today too. I just sent data to Suunto (17:36 on 05/30/26). I was using custom activity tracking, live tracking, route tracking, and an external Polar H10 heart rate monitor (new; my Wahoo cycling computer picks it up very quickly at a distance of 15-20 meters). Anyway, that’s what happens when sensor limitations are affected by the system.

                      Sunnto VERTICAL 2
                      SALUD y SENSACIONES

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                      • Nelson DiogoN Offline
                        Nelson Diogo Bronze Member @Elmiuel
                        last edited by

                        @Elmiuel today besides the disconnections I noticed the HR is completely out of sync.

                        This issues seems to happen on several Suunto models

                        Suunto Run + Suunto Chest Strap

                        1000098552.png

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