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    No sound after firmware upgrade

    Scheduled Pinned Locked Moved Suunto Vertical 2
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    • cosme.costaC Offline
      cosme.costa @Gizmo666
      last edited by

      @Gizmo666 In your case, if you are in the return window I will replace it in the shop where you bought it if not I will open a ticket with Suunto Service department and you will have it repaired in no time. As an example, before Christmas I sent my old S9B to replace the buttons (out of warranty of course) and in 5 days, including weekend I have it at home.

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      • G Offline
        Gizmo666 @cosme.costa
        last edited by

        @cosme.costa the mistery is solved.
        My wife said whats that annoying noise coming from your watch. I said your hear that? Yes she said.
        I’m high tone deaf. Apparently those tones are very high pitched, above 3000Hz. So, too bad but I can’t hear them.

        1 Reply Last reply Reply Quote 1
        • sartoricS Offline
          sartoric Moderator
          last edited by sartoric

          well, this is pretty interesting 🙂

          I guess we can summon @Dimitrios-Kanellopoulos or @pavel.samokha to maybe confirm

          SVTS - 2.48.16
          SSSWHR BARO Amber - 2.8.32
          Samsung A5 2016 - Android 7.0
          Samsung A33 2022 - Android 15 - One UI 7.0
          Suunto App Android 6.6.3 beta
          Suunto App IOs 3.6.0 (20927) beta on MBP M1 Max

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          • G Offline
            Gizmo666 @sartoric
            last edited by

            @sartoric Yeah would be great that this high pitched tones would be lowered to 2000Hz for people with bad hearing. 🙂
            Firmware change request.

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            • G Offline
              Gizmo666 @sartoric
              last edited by

              @sartoric do they usualy reply here?

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              • Dimitrios KanellopoulosD Offline
                Dimitrios Kanellopoulos Community Manager
                last edited by

                I would suggest to factory reset. But this sucks. I am not sure what the problem could be if all settings are ok

                Community Manager / Admin @Suunto
                Creator of Quantified-Self.io
                youtube.com/c/dimitrioskanellopoulos
                https://instagram.com/dimitrioskanellopoulos
                https://www.strava.com/athletes/7586105

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                • G Offline
                  Gizmo666 @Dimitrios Kanellopoulos
                  last edited by

                  @Dimitrios-Kanellopoulos the tones work but they are too high pitched for my hearing.
                  My wife and daughter tell me that the tone is very high.

                  Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                  • G Offline
                    Gizmo666 @Dimitrios Kanellopoulos
                    last edited by Gizmo666

                    @Dimitrios-Kanellopoulos BTW, it also sucks that there is no volume setting anywhere.

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                    • Dimitrios KanellopoulosD Offline
                      Dimitrios Kanellopoulos Community Manager @Gizmo666
                      last edited by

                      @Gizmo666 do they changed? to higher pitch?

                      Community Manager / Admin @Suunto
                      Creator of Quantified-Self.io
                      youtube.com/c/dimitrioskanellopoulos
                      https://instagram.com/dimitrioskanellopoulos
                      https://www.strava.com/athletes/7586105

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                      • G Offline
                        Gizmo666 @Dimitrios Kanellopoulos
                        last edited by

                        @Dimitrios-Kanellopoulos dunno, my first Suunto.

                        sartoricS 1 Reply Last reply Reply Quote 0
                        • sartoricS Offline
                          sartoric Moderator @Gizmo666
                          last edited by

                          @Gizmo666
                          didn’t you say that you heard something before the fw update ?

                          SVTS - 2.48.16
                          SSSWHR BARO Amber - 2.8.32
                          Samsung A5 2016 - Android 7.0
                          Samsung A33 2022 - Android 15 - One UI 7.0
                          Suunto App Android 6.6.3 beta
                          Suunto App IOs 3.6.0 (20927) beta on MBP M1 Max

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                          • G Offline
                            Gizmo666 @sartoric
                            last edited by

                            @sartoric i tought I did yes but now I’m not certain anymore. Anyway I guess the first watch wasn’t faulty either. I will have to rely on the vibration than on tone 🫡🫡

                            1 Reply Last reply Reply Quote 1
                            • G Offline
                              Gizmo666
                              last edited by

                              I just measured the alarm tone from the SV2
                              6000hz at 50db

                              Thats high pitched and quiet if you ask me.
                              Time for the devs to change that in the software.
                              Are they following this forum?

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                              • G Offline
                                Gizmo666 @Gizmo666
                                last edited by

                                Screenshot_20260110-182044.png
                                Screenshot from the spectrum analyser

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