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    No sound after firmware upgrade

    Scheduled Pinned Locked Moved Suunto Vertical 2
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    • G Offline
      Gizmo666 @cosme.costa
      last edited by

      @cosme.costa yes, tried that. Does not work.

      cosme.costaC 1 Reply Last reply Reply Quote 0
      • cosme.costaC Offline
        cosme.costa @Gizmo666
        last edited by

        @Gizmo666 In your case, if you are in the return window I will replace it in the shop where you bought it if not I will open a ticket with Suunto Service department and you will have it repaired in no time. As an example, before Christmas I sent my old S9B to replace the buttons (out of warranty of course) and in 5 days, including weekend I have it at home.

        G 1 Reply Last reply Reply Quote 0
        • G Offline
          Gizmo666 @cosme.costa
          last edited by

          @cosme.costa the mistery is solved.
          My wife said whats that annoying noise coming from your watch. I said your hear that? Yes she said.
          I’m high tone deaf. Apparently those tones are very high pitched, above 3000Hz. So, too bad but I can’t hear them.

          1 Reply Last reply Reply Quote 1
          • sartoricS Offline
            sartoric Moderator
            last edited by sartoric

            well, this is pretty interesting 🙂

            I guess we can summon @Dimitrios-Kanellopoulos or @pavel.samokha to maybe confirm

            SVTS - 2.48.16
            SSSWHR BARO Amber - 2.8.32
            Samsung A5 2016 - Android 7.0
            Samsung A33 2022 - Android 15 - One UI 7.0
            Suunto App Android 6.6.3 beta
            Suunto App IOs 3.6.0 (20927) beta on MBP M1 Max

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            • G Offline
              Gizmo666 @sartoric
              last edited by

              @sartoric Yeah would be great that this high pitched tones would be lowered to 2000Hz for people with bad hearing. 🙂
              Firmware change request.

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              • G Offline
                Gizmo666 @sartoric
                last edited by

                @sartoric do they usualy reply here?

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                • Dimitrios KanellopoulosD Offline
                  Dimitrios Kanellopoulos Community Manager
                  last edited by

                  I would suggest to factory reset. But this sucks. I am not sure what the problem could be if all settings are ok

                  Community Manager / Admin @Suunto
                  Creator of Quantified-Self.io
                  youtube.com/c/dimitrioskanellopoulos
                  https://instagram.com/dimitrioskanellopoulos
                  https://www.strava.com/athletes/7586105

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                  • G Offline
                    Gizmo666 @Dimitrios Kanellopoulos
                    last edited by

                    @Dimitrios-Kanellopoulos the tones work but they are too high pitched for my hearing.
                    My wife and daughter tell me that the tone is very high.

                    Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 0
                    • G Offline
                      Gizmo666 @Dimitrios Kanellopoulos
                      last edited by Gizmo666

                      @Dimitrios-Kanellopoulos BTW, it also sucks that there is no volume setting anywhere.

                      1 Reply Last reply Reply Quote 0
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager @Gizmo666
                        last edited by

                        @Gizmo666 do they changed? to higher pitch?

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

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                        • G Offline
                          Gizmo666 @Dimitrios Kanellopoulos
                          last edited by

                          @Dimitrios-Kanellopoulos dunno, my first Suunto.

                          sartoricS 1 Reply Last reply Reply Quote 0
                          • sartoricS Offline
                            sartoric Moderator @Gizmo666
                            last edited by

                            @Gizmo666
                            didn’t you say that you heard something before the fw update ?

                            SVTS - 2.48.16
                            SSSWHR BARO Amber - 2.8.32
                            Samsung A5 2016 - Android 7.0
                            Samsung A33 2022 - Android 15 - One UI 7.0
                            Suunto App Android 6.6.3 beta
                            Suunto App IOs 3.6.0 (20927) beta on MBP M1 Max

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                            • G Offline
                              Gizmo666 @sartoric
                              last edited by

                              @sartoric i tought I did yes but now I’m not certain anymore. Anyway I guess the first watch wasn’t faulty either. I will have to rely on the vibration than on tone 🫡🫡

                              1 Reply Last reply Reply Quote 1
                              • G Offline
                                Gizmo666
                                last edited by

                                I just measured the alarm tone from the SV2
                                6000hz at 50db

                                Thats high pitched and quiet if you ask me.
                                Time for the devs to change that in the software.
                                Are they following this forum?

                                G 1 Reply Last reply Reply Quote 0
                                • G Offline
                                  Gizmo666 @Gizmo666
                                  last edited by

                                  Screenshot_20260110-182044.png
                                  Screenshot from the spectrum analyser

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