Title: Long-time Suunto user — bitterly disappointed with the Vertical
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@JonasLarsson said in Title: Long-time Suunto user — bitterly disappointed with the Vertical:
I get that you are disappointed. We are here to help (if we can). Let me know if you want a hug.
I’m sure nothing will make your “helpful” community prouder than a flippant remark like that. I didn’t post here for jokes — I’m trying to get a £500 watch to behave consistently in the basics, and I probably wouldn’t be here at all had the user manual answered my questions.
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@zapatista that was fast, enjoy your new watch
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@zapatista trust me, I hate change in general. Maybe you should give it a few days and you would realise it’s not that bad, at all. For some reason I think you’ll come back to Suunto in the end. Good luck anyway : )
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@zapatista said in Title: Long-time Suunto user — bitterly disappointed with the Vertical:
@JonasLarsson said in Title: Long-time Suunto user — bitterly disappointed with the Vertical:
I get that you are disappointed. We are here to help (if we can). Let me know if you want a hug.
I’m sure nothing will make your “helpful” community prouder than a flippant remark like that. I didn’t post here for jokes — I’m trying to get a £500 watch to behave consistently in the basics, and I probably wouldn’t be here at all had the user manual answered my questions.
Just to be clear: I wasn’t joking. I meant what I said. If that doesn’t meet your definition of “helpful,” fair enough.
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I read the initial post again and wanted to comment each item, but then I deleted the whole thing. It just doesn’t make sense. I’ll comment on a single item:
‘The hardware is outstanding — the battery life, the GPS, the maps — but none of that matters if I can’t depend on the basics. For me, the most fundamental requirement is simple: press a button, see the time. Every time. The Vertical can’t even deliver that without workarounds, quirks, or luck.’
The GPS and the battery life actually ARE the basics for a sports watch. And this watch doesn’t need a button press to show the time.
All the items mentioned by the OP are nuances. Of course they can influence the overall reception of the device by the user, but to make such a harsh judgement by a user with a 25 year soft spot for the brand after less than a day of possession is weird to say the least.
Good luck with your new Garmin device (around twice more expensive, by the way). -
@zapatista Understood and hope you’re happier with the Garmin.
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@zapatista said in Title: Long-time Suunto user — bitterly disappointed with the Vertical:
So, this is what I’ve discovered over the course of the day.
First, ignoring raise-to-wake, and setting that to “off”. The following was observed with the watch lying face up on a desk.
After the last button press/swipe, 8 seconds later the backlight goes off, so the screen dims. This timing is very consistent. (By the way, to be able to adjust this time would be an obvious and very useful feature to include - even the cheapest smart phones have it!)
Then anywhere between 1 and 2 minutes after that, the screen goes completely black – this time period appears to vary widely, dependent on what, I have no idea! (@Egika so I don’t know why your screen never goes black, maybe it’s always on your wrist.)
These timings appear to be the same whether standby is set to on or off, the only difference being the intensity of the screen between the initial dimming and it going fully black.
Watch buyer tests £500 watch by not wearing it and observing results. Is disappointed and returns it to manufacturer. Hopefully the next watch will perform better under the same conditions - i.e. not being worn.
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@wakarimasen That was as part of a controlled experiment in an attempt to understand how the watch was programmed to behave (because I was none the wiser after studying the manual)
Of course I wore it too! It’s fatuous of you to suggest that I didn’t!
The backlight goes off after 8 seconds, on or off the wrist. Like it or not, you’re stuck with it. £500 watch with no adjustable backlight, and no possibility of adding that feature for “technical reasons”?!
Come on Suunto surely you can do better than that. Other people can! -
@zapatista said in Title: Long-time Suunto user — bitterly disappointed with the Vertical:
@wakarimasen That was as part of a controlled experiment in an attempt to understand how the watch was programmed to behave (because I was none the wiser after studying the manual)
Of course I wore it too! It’s fatuous of you to suggest that I didn’t!
The backlight goes off after 8 seconds, on or off the wrist. Like it or not, you’re stuck with it. £500 watch with no adjustable backlight, and no possibility of adding that feature for “technical reasons”?!
Come on Suunto surely you can do better than that. Other people can!Overusing exclamation points can make your writing seem unprofessional, immature, or insincere, weakening its impact and credibility. It can also come across as rude, demanding, or aggressive, making the reader feel like they are being yelled at. To avoid overuse, limit yourself to one exclamation mark at a time and avoid using them in every sentence, reserving them for moments of genuine excitement, enthusiasm, or importance. According to Google Gemini.
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@JonasLarsson
If you need AI to tell you how a piece of text “makes you feel,” then perhaps the problem isn’t my punctuation but a shaky grasp of grammar — or the range of emotions an exclamation mark can legitimately convey.Let me spell it out for you:
“Of course I wore it too! It’s fatuous of you to suggest that I didn’t!” — justifiable indignation at a preposterous claim. I’d spent the best part of a day wearing the watch and grappling with its bizarre, counter-intuitive behaviour. Two exclamation marks may be emphatic, but they’re hardly out of bounds.
“…no possibility of adding that feature for ‘technical reasons’?!” — surprise and incredulity. The question mark is a clue here.
“Other people can!” — exasperation, plain and simple.
That’s not “immature” or “unprofessional,” nor “rude” or “yelling” — it’s called emphasis. Dismissing it as poor writing is just you trying to nitpick and police my tone, rather than engaging with the point - a lot like your earlier “hug” remark. And yes, I’m still genuinely amazed at the notion that anyone thought that was an appropriate contribution, except maybe Google Gemini! (here ! = astonishment at the absurdity of it… are you getting the hang of this yet?)
If it really does take an AI tool to interpret such obvious cues, then I think that says more about the dangers of using algorithms to replace human judgement than it does about my writing.