Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Wireless network not turning on

    Scheduled Pinned Locked Moved Suunto Race S
    29 Posts 16 Posters 1.5k Views 15 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • F Offline
      fedequei
      last edited by

      I’ve tried all the suggested solutions, but nothing changes. Is there a future release date for the software update? I need to download new maps and I’ve been stuck for over a month

      МихаилМ 1 Reply Last reply Reply Quote 2
      • МихаилМ Offline
        Михаил @fedequei
        last edited by

        @fedequei The only thing that helped to restore the connection was resetting the watch settings (nonsense). The watch was able to access the Internet (I can see it in the router settings). But the maps still won’t download. I’ve already tried everything. Both resetting and rolling back to the previous version in the watch. Support doesn’t respond. I’m shocked by such a service

        1 Reply Last reply Reply Quote 0
        • andrewjknoxA Online
          andrewjknox Bronze Member @jakubedzior
          last edited by

          @jakubedzior I had an issue where I couldn’t download maps for the local area while I’m abroad.

          Turns out the reason was likely the hotel WiFi network has a manual authentication button to hit on a website before it lets you use the internet. The UI says it connected but there’s no indication that it can actually use the connection.

          Went to a coffee shop with my charger and connected to their WiFi and I could download the map!

          I should have realised but I’ve already factory reset my watch in the meantime 🤦

          Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
          Phone: iPhone 13 Pro
          Footpod: Stryd
          HR: Coros HRM + Polar H10
          Sleep: Oura ring 2

          Stefano M64S 1 Reply Last reply Reply Quote 2
          • Stefano M64S Online
            Stefano M64 Silver Members @andrewjknox
            last edited by

            @andrewjknox said in Wireless network not turning on:

            Turns out the reason was likely the hotel WiFi network has a manual authentication button to hit on a website before it lets you use the internet. The UI says it connected but there’s no indication that it can actually use the connection.

            an easy workaround is to connect to the wifi with your smartphone, then use it as an hotspot

            Suunto Vector . Vector HR . Core . Race & Race S

            EgikaE andrewjknoxA 2 Replies Last reply Reply Quote 0
            • EgikaE Offline
              Egika Platinum Member @Stefano M64
              last edited by

              @Stefano-M64 I don’t think that phones can replicate Wifi like an access point.
              When you enable Wifi tethering, your phone will use cellular data.
              Gut this is still a good way to download maps if it is not possible to use other Wifi.

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              Stefano M64S Mff73M M 3 Replies Last reply Reply Quote 1
              • Stefano M64S Online
                Stefano M64 Silver Members @Egika
                last edited by

                @Egika Yes, you are right! It (obviously) uses the mobile data, since the smartphone cannot handle both WiFi and hotspot at the same time…

                Suunto Vector . Vector HR . Core . Race & Race S

                1 Reply Last reply Reply Quote 0
                • Mff73M Offline
                  Mff73 @Egika
                  last edited by

                  @Egika
                  I am pretty sure it is well working. I just tested, deactivate mobile data, just activate WiFi + mobile hotspot, and my SV is connected to this hotspot.

                  Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                  Suunto Vertical all black
                  Wife : S9PP
                  SA: Always the latest beta :)
                  Android 13, Galaxy S205G

                  1 Reply Last reply Reply Quote 1
                  • M Offline
                    maszop Bronze Member @Egika
                    last edited by

                    @Egika It depends on the phone (or more precisely, the WiFi module). One of my phones doesn’t allow this, but the other one has no problem with it. It uses WiFi and acts as a hotspot for other devices at the same time. Of course, with mobile internet turned off.

                    1 Reply Last reply Reply Quote 2
                    • Stefano M64S Online
                      Stefano M64 Silver Members
                      last edited by Stefano M64

                      my Sony Xperia 10 III doesn’t, as I turn ON the hotspot the WiFi connection interrupts, I must’ve remembered someone else doing that

                      Suunto Vector . Vector HR . Core . Race & Race S

                      1 Reply Last reply Reply Quote 0
                      • andrewjknoxA Online
                        andrewjknox Bronze Member @Stefano M64
                        last edited by

                        @Stefano-M64 That mobile phone hotspot technique didn’t work when I tried at the time by the way.

                        Shame I didn’t try the coffee shop WiFi before I did the factory reset and then I’d know for sure!

                        Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
                        Phone: iPhone 13 Pro
                        Footpod: Stryd
                        HR: Coros HRM + Polar H10
                        Sleep: Oura ring 2

                        1 Reply Last reply Reply Quote 0
                        • First post
                          Last post

                        Suunto Terms | Privacy Policy