Suunto app Forum Suunto Community Forum
    • Recent
    • Tags
    • Popular
    • Users
    • Groups
    • Register
    • Login

    Wireless network not turning on

    Scheduled Pinned Locked Moved Suunto Race S
    29 Posts 16 Posters 1.6k Views 15 Watching
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • TieutieuT Offline
      Tieutieu Platinum Member @fedequei
      last edited by

      @fedequei have you tried to forget previous networks (if you had some already) in SA. Then disconnect connection in you watch, forget BT connection in your phone. Uninstall app. restart phone. reinstall app. Reconnect phone with watch ? and try again to add network ?
      This may worth to be tested and will not need to reset your watch.

      Suunto’s devices at home :
      Vertical titanium solar
      Suunto Race S
      S9pp titanium sand
      Suunto Wing
      S9B titanium Ambassador edition, A3P, X6

      1 Reply Last reply Reply Quote 0
      • F Offline
        fedequei
        last edited by

        I’ve tried all the suggested solutions, but nothing changes. Is there a future release date for the software update? I need to download new maps and I’ve been stuck for over a month

        МихаилМ 1 Reply Last reply Reply Quote 2
        • МихаилМ Offline
          Михаил @fedequei
          last edited by

          @fedequei The only thing that helped to restore the connection was resetting the watch settings (nonsense). The watch was able to access the Internet (I can see it in the router settings). But the maps still won’t download. I’ve already tried everything. Both resetting and rolling back to the previous version in the watch. Support doesn’t respond. I’m shocked by such a service

          1 Reply Last reply Reply Quote 0
          • andrewjknoxA Offline
            andrewjknox Bronze Member @jakubedzior
            last edited by

            @jakubedzior I had an issue where I couldn’t download maps for the local area while I’m abroad.

            Turns out the reason was likely the hotel WiFi network has a manual authentication button to hit on a website before it lets you use the internet. The UI says it connected but there’s no indication that it can actually use the connection.

            Went to a coffee shop with my charger and connected to their WiFi and I could download the map!

            I should have realised but I’ve already factory reset my watch in the meantime 🤦

            Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
            Phone: iPhone 13 Pro
            Footpod: Stryd
            HR: Coros HRM + Polar H10
            Sleep: Oura ring 2

            Stefano M64S 1 Reply Last reply Reply Quote 2
            • Stefano M64S Offline
              Stefano M64 Silver Members @andrewjknox
              last edited by

              @andrewjknox said in Wireless network not turning on:

              Turns out the reason was likely the hotel WiFi network has a manual authentication button to hit on a website before it lets you use the internet. The UI says it connected but there’s no indication that it can actually use the connection.

              an easy workaround is to connect to the wifi with your smartphone, then use it as an hotspot

              Suunto Vector . Vector HR . Core . Race & Race S

              EgikaE andrewjknoxA 2 Replies Last reply Reply Quote 0
              • EgikaE Offline
                Egika Platinum Member @Stefano M64
                last edited by

                @Stefano-M64 I don’t think that phones can replicate Wifi like an access point.
                When you enable Wifi tethering, your phone will use cellular data.
                Gut this is still a good way to download maps if it is not possible to use other Wifi.

                t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                Race S All Black - TI Canary - Titanium Courtney

                Stefano M64S Mff73M M 3 Replies Last reply Reply Quote 1
                • Stefano M64S Offline
                  Stefano M64 Silver Members @Egika
                  last edited by

                  @Egika Yes, you are right! It (obviously) uses the mobile data, since the smartphone cannot handle both WiFi and hotspot at the same time…

                  Suunto Vector . Vector HR . Core . Race & Race S

                  1 Reply Last reply Reply Quote 0
                  • Mff73M Offline
                    Mff73 @Egika
                    last edited by

                    @Egika
                    I am pretty sure it is well working. I just tested, deactivate mobile data, just activate WiFi + mobile hotspot, and my SV is connected to this hotspot.

                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                    Suunto Vertical all black
                    Wife : S9PP
                    SA: Always the latest beta :)
                    Android 13, Galaxy S205G

                    1 Reply Last reply Reply Quote 1
                    • M Offline
                      maszop Bronze Member @Egika
                      last edited by

                      @Egika It depends on the phone (or more precisely, the WiFi module). One of my phones doesn’t allow this, but the other one has no problem with it. It uses WiFi and acts as a hotspot for other devices at the same time. Of course, with mobile internet turned off.

                      1 Reply Last reply Reply Quote 2
                      • Stefano M64S Offline
                        Stefano M64 Silver Members
                        last edited by Stefano M64

                        my Sony Xperia 10 III doesn’t, as I turn ON the hotspot the WiFi connection interrupts, I must’ve remembered someone else doing that

                        Suunto Vector . Vector HR . Core . Race & Race S

                        1 Reply Last reply Reply Quote 0
                        • andrewjknoxA Offline
                          andrewjknox Bronze Member @Stefano M64
                          last edited by

                          @Stefano-M64 That mobile phone hotspot technique didn’t work when I tried at the time by the way.

                          Shame I didn’t try the coffee shop WiFi before I did the factory reset and then I’d know for sure!

                          Watch: Suunto Race S, Garmin Fenix 7X + Coros Pace 3
                          Phone: iPhone 13 Pro
                          Footpod: Stryd
                          HR: Coros HRM + Polar H10
                          Sleep: Oura ring 2

                          1 Reply Last reply Reply Quote 0
                          • First post
                            Last post

                          Suunto Terms | Privacy Policy