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    Watch zonesense data field

    Scheduled Pinned Locked Moved SuuntoPlus™ Sports Apps
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    • Adrian.SA Offline
      Adrian.S @BastMaSVSRS9PP
      last edited by Adrian.S

      @BastMaSVSRS9PP
      During two training sessions, my ZS worked and I have 100% of the data in the app, but during the second training session, I have no ZS recorded at all.

      I have been using ZS during 2 training sessions, so I need to test it some more.

      Suunto Vertical, Garmin Fenix 7 Sapphire Solar, Garmin Edge 840, Polar H10

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      • Brad_OlwinB Offline
        Brad_Olwin Moderator @BastMaSVSRS9PP
        last edited by

        @BastMaSVSRS9PP I have not seen this, it could be bad HR strap data or battery in HR strap is starting to fail.

        Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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        • B Offline
          BastMaSVSRS9PP Bronze Member @Brad_Olwin
          last edited by

          @Brad_Olwin

          Thanks Brad. It shows up correctly in the app. It’s the live measurements on the watch which do this …

          SR, SVti (Mammut Edition), SRs, Suunto Wing

          Brad_OlwinB 1 Reply Last reply Reply Quote 0
          • Brad_OlwinB Offline
            Brad_Olwin Moderator @BastMaSVSRS9PP
            last edited by Brad_Olwin

            @BastMaSVSRS9PP Reinstall ZS and perhaps try a soft reset on the watch. What belt are you using?

            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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            • B Offline
              BastMaSVSRS9PP Bronze Member @Brad_Olwin
              last edited by

              @Brad_Olwin
              Will do. It’s actually a brand new Suunto one

              SR, SVti (Mammut Edition), SRs, Suunto Wing

              Brad_OlwinB 1 Reply Last reply Reply Quote 0
              • Brad_OlwinB Offline
                Brad_Olwin Moderator @BastMaSVSRS9PP
                last edited by

                @BastMaSVSRS9PP said in Watch zonesense data field:

                @Brad_Olwin
                Will do. It’s actually a brand new Suunto one

                Make sure the belt is wet when you start and does not dry out. I would check the battery. You can do this on the phone with an app or on the iPhone SA app when paired.

                Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                • B Offline
                  BastMaSVSRS9PP Bronze Member @Brad_Olwin
                  last edited by

                  @Brad_Olwin
                  Sounds good I’ll report back in a couple days

                  SR, SVti (Mammut Edition), SRs, Suunto Wing

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                  • B Offline
                    BastMaSVSRS9PP Bronze Member @BastMaSVSRS9PP
                    last edited by

                    OK so I ran this morning Issue persists.
                    I did wet the heart rate belt actually soaked it. I also reinstalled the ZoneSense app. I actually noticed the zonesense summary does not show in my app on my phone either. It’s very odd.

                    I will now go to the next step and replace the battery and try it again. If that doesn’t work I’ll try with my vertical and see if that gives any other result.

                    SR, SVti (Mammut Edition), SRs, Suunto Wing

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                    • B Offline
                      BastMaSVSRS9PP Bronze Member @BastMaSVSRS9PP
                      last edited by

                      @BastMaSVSRS9PP
                      4d3c4974-7f0e-462e-a8cd-167efcc0648d-image.jpeg

                      6aed987f-db38-426f-b4d8-58a2a26deaf1-image.jpeg

                      SR, SVti (Mammut Edition), SRs, Suunto Wing

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                      • B Offline
                        BastMaSVSRS9PP Bronze Member @BastMaSVSRS9PP
                        last edited by

                        @BastMaSVSRS9PP

                        This is how it looks like middle of my run. ZoneSense stopped accumulating time in each zone

                        SR, SVti (Mammut Edition), SRs, Suunto Wing

                        Brad_OlwinB 1 Reply Last reply Reply Quote 0
                        • Brad_OlwinB Offline
                          Brad_Olwin Moderator @BastMaSVSRS9PP
                          last edited by

                          @BastMaSVSRS9PP I assume you tried a watch soft reset? And you are running the latest firmware? If you examine the R-R data in Runalyze it will show whether the data are poor or not. I assume you get HR the entire time?

                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                          • B Offline
                            BastMaSVSRS9PP Bronze Member @Brad_Olwin
                            last edited by

                            @Brad_Olwin
                            Yes soft reset , uninstalled and reinstalled the zonesense app. Heart rate looks good otherwise. Continuous , no breaks

                            SR, SVti (Mammut Edition), SRs, Suunto Wing

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