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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • Łukasz SzmigielŁ Offline
      Łukasz Szmigiel @BrunoH
      last edited by

      @BrunoH thanks, good to know it’s not an isolated issue.

      S9PP 2.40.44

      1 Reply Last reply Reply Quote 0
      • P Offline
        pomah86 @Łukasz Szmigiel
        last edited by

        @Łukasz-Szmigiel

        I have had issues with notifications since Android 15 update, when I got the watch one year ago all notifications were flawless, now I’m missing Whatsapp, signal, sometimes text messages.

        Using a pixel 8 with Android 15 on it, and I have downgraded to 2.37.48 on my watch. I never noticed and notifications improvements on the latest firmware, I was too busy to soft reseting the watch several times a day to get the ohr to function.

        1 Reply Last reply Reply Quote 1
        • T Offline
          tmclr Bronze Member
          last edited by

          @Dimitrios-Kanellopoulos

          Any further update on this - why was my watch updated when I have automatic updates turned off in the App (version 2.40.2 (17627))?

          Dimitrios KanellopoulosD 1 Reply Last reply Reply Quote 1
          • Dimitrios KanellopoulosD Offline
            Dimitrios Kanellopoulos Community Manager @tmclr
            last edited by

            @tmclr filing a bug

            Community Manager / Admin @Suunto
            Creator of Quantified-Self.io
            youtube.com/c/dimitrioskanellopoulos
            https://instagram.com/dimitrioskanellopoulos
            https://www.strava.com/athletes/7586105

            T 1 Reply Last reply Reply Quote 0
            • T Offline
              tmclr Bronze Member @Dimitrios Kanellopoulos
              last edited by tmclr

              @Dimitrios-Kanellopoulos

              Any further update on this - why was my watch updated when I have automatic updates turned off in the App (version 2.40.2 (17627))?

              (Sorry for duplicate post)

              1 Reply Last reply Reply Quote 0
              • T Offline
                tmclr Bronze Member @Dimitrios Kanellopoulos
                last edited by

                @Dimitrios-Kanellopoulos

                Thanks - would it be helpful to send logs from the App?

                1 Reply Last reply Reply Quote 0
                • Stefano M64S Online
                  Stefano M64 Silver Members @Łukasz Szmigiel
                  last edited by

                  @Łukasz-Szmigiel said in Software update 2.39.20 (2024 Q4):

                  The thing is - I can see what media is being played, but only the controls are grayed out.

                  did you tried to stop the SA, clear its cache, and restart it?
                  this solves the grayed out music controls problem for me, not sure if clearing the cache is really necessary

                  Suunto Vector . Vector HR . Core . Race & Race S

                  Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                  • Łukasz SzmigielŁ Offline
                    Łukasz Szmigiel @Stefano M64
                    last edited by

                    @Stefano-M64 I’ve tried soft resetting the watch, resetting bt, and forcing the SA closed and cleaning the cache. I just didn’t reinstall it.

                    I’m not sure what broke it though - Android 15 or latest firmware.

                    S9PP 2.40.44

                    Stefano M64S 1 Reply Last reply Reply Quote 0
                    • Stefano M64S Online
                      Stefano M64 Silver Members @Łukasz Szmigiel
                      last edited by Stefano M64

                      @Łukasz-Szmigiel said in Software update 2.39.20 (2024 Q4):

                      or latest firmware.

                      I’m on the latest one on both Race and Race S and music controls work (android 13)

                      Suunto Vector . Vector HR . Core . Race & Race S

                      1 Reply Last reply Reply Quote 0
                      • S Offline
                        SergioB @Łukasz Szmigiel
                        last edited by

                        @Łukasz-Szmigiel I’m on Android 13 and Race with the latest firmware. I do not often use quick responses via the watch, but the last two times I tried, they failed (even if the green screen appeared on the watch as if the message was sent)

                        Suunto Race Stainless Steel (always updated to latest FW) and Suunto App on Android 13.

                        Previously owned/tested: Suunto Vertical Stainless Steel, Suunto 9, Suunto 3.

                        Łukasz SzmigielŁ 1 Reply Last reply Reply Quote 1
                        • Łukasz SzmigielŁ Offline
                          Łukasz Szmigiel @SergioB
                          last edited by

                          @SergioB same here - the watch behaves as if all was sent, but in fact - it doesn’t.

                          S9PP 2.40.44

                          T 1 Reply Last reply Reply Quote 0
                          • P Offline
                            pomah86
                            last edited by pomah86

                            I can report that on the latest firmware, 2.39.34 and android 15 (pixel 8 )

                            I get no notifications for Android messages (v 20250108_00)

                            I have even removed all data from the suunto app and repaird it with my phone

                            1 Reply Last reply Reply Quote 1
                            • JANTIKAINENJ Offline
                              JANTIKAINEN Bronze Member
                              last edited by JANTIKAINEN

                              Does anybody know if Suunto is working on a fix with the sleep tracking issues related to latest firmware?
                              It’s really bad with my Race and I didn’t have any issues before this update.
                              I rolled back to previous version but the watch updated automatically even I had turned off the automatic updates.

                              5cf99020-9f64-47b3-9709-0fabac82d673-image.png

                              Samsung Galaxy S24
                              Suunto Race Titanium

                              O Eddy De BackerE F 3 Replies Last reply Reply Quote 3
                              • O Offline
                                ODo67 @JANTIKAINEN
                                last edited by

                                @JANTIKAINEN same problem here.

                                S 1 Reply Last reply Reply Quote 0
                                • Eddy De BackerE Offline
                                  Eddy De Backer @JANTIKAINEN
                                  last edited by Eddy De Backer

                                  @JANTIKAINEN Same probleme here

                                  Suunto Race Titanium Charcoal
                                  Suunto Vertical All Black
                                  Polar Grit x Pro

                                  1 Reply Last reply Reply Quote 0
                                  • Jordi CJ Offline
                                    Jordi C
                                    last edited by Jordi C

                                    Also problems for me with sleep tracking after latest update.
                                    This is already the second time the sleep tracking has failed and I have to do a soft reset to get
                                    my OHR working again.

                                    1 Reply Last reply Reply Quote 1
                                    • PrenjP Offline
                                      Prenj
                                      last edited by

                                      I already wrote about this in another topic, but I wanted to add it here, too. I’m having trouble with sleep tracking with my Race after the latest update. Sometimes, a watch restart helps, but sometimes, it doesn’t. It’s definitely a bug.

                                      Suunto Race

                                      1 Reply Last reply Reply Quote 2
                                      • F Online
                                        fv4500 Bronze Member @JANTIKAINEN
                                        last edited by

                                        @JANTIKAINEN
                                        “I rolled back to previous version but the watch updated automatically even I had turned off the automatic updates.”
                                        Same here: rolled back to FW v2.37.48 and disabled automatic updates, but the watch updated itself overnight to 2.39.34. Not happy.

                                        1 Reply Last reply Reply Quote 2
                                        • S Offline
                                          Stark @ODo67
                                          last edited by

                                          @ODo67 First time ever. Last night my Vertical with 2.39.20 stop recording heart rate and no information about sleep. About the rest no problems at all

                                          1 Reply Last reply Reply Quote 1
                                          • L Offline
                                            localhost
                                            last edited by

                                            Just adding to the feedback others gave already. My Race also has issues with the latest firmware. Twice now I had to soft reset (restart) to get my heart rate monitor to work again.

                                            And yesterday, during running a half marathon, the heart rate monitor kind of stopped working after about 16k. It claimed my heart rate was at 210bpm instead of somewhere around 160/170.

                                            Screenshot_20250113-110111.png

                                            1 Reply Last reply Reply Quote 0
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