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    Software update 2.39.20 (2024 Q4)

    Scheduled Pinned Locked Moved Watches
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    • F Offline
      fv4500 Bronze Member @cod3569
      last edited by

      @cod3569 in the Suunto App, go to your watch’s page and select the top-right menu (the “gear”). There you should find the option to disable automatic updates.

      V 1 Reply Last reply Reply Quote 1
      • V Offline
        vinc14 Bronze Member @fv4500
        last edited by

        @fv4500 yes but how to install the old one

        • Suunto Vertical Steel solar All Black and Made in Finnland
        • Suunto Smart Heart Rate Belt
        • Suunto Zoop

        Android APP: 4.100.4


        Linux (Debian) Laptop (No Windows)

        C 1 Reply Last reply Reply Quote 2
        • sebchastangS Offline
          sebchastang Silver Members @cod3569
          last edited by

          @cod3569 @fv4500 I have made a mistake by accidentally clicking the “Delete OTA pkgs” menu (instead of “Select OTA pkg”) 😕
          Do you know any way to get old package back so I can also downgrade?
          Thanks for help

          Suunto Vertical
          Suunto Traverse

          J 1 Reply Last reply Reply Quote 0
          • C Offline
            cod3569 @vinc14
            last edited by

            @vinc14 This post explains how to downgrade: https://forum.suunto.com/post/148824
            If you updated from 2.37.48, you should be able to select 2.37.48 OTA package.
            Cheers

            1 Reply Last reply Reply Quote 5
            • A Offline
              antxill
              last edited by

              Same trouble with OHR 😞 From 4 to 6 hours before hanging.

              1 Reply Last reply Reply Quote 1
              • thanasisT Offline
                thanasis Bronze Member @gerasimos
                last edited by

                @gerasimos said in Software update 2.39.20 (2024 Q4):

                @thanasis how about battery drain problems and offset, back to normal?
                AWU what it is?

                No offset so far 🙂 . I did both tracks that previously had offsets and they were spot on this time ! Tracks were spectacularly spot on !!
                Battery is better to almost 4% per day

                gerasimosG 1 Reply Last reply Reply Quote 4
                • C Offline
                  cheetah694 Bronze Member
                  last edited by

                  After the watch failed to track two sleeps in a row correctly and just bailed on measuring my heart rate I had to downgrade. Christmas watchfaces are a nice to have, but I’d rather prefer an update which keeps the core features stable.

                  1 Reply Last reply Reply Quote 3
                  • gerasimosG Offline
                    gerasimos Bronze Member @thanasis
                    last edited by

                    @thanasis pefect man!!

                    Suunto Vertical Ti
                    Suunto S9 gen1
                    Suunto Ambit3 peak

                    1 Reply Last reply Reply Quote 1
                    • cosme.costaC Offline
                      cosme.costa
                      last edited by

                      One here with a SVTi and without any problems. Very happy with the update, battery lasts more and GPS tracks are better than before, I even like the new animation. In my opinion is a good update, at least for the SV

                      I guess most of the problems are with the S9PP and I hope they are resolved quickly.

                      1 Reply Last reply Reply Quote 8
                      • Dimitrios KanellopoulosD Offline
                        Dimitrios Kanellopoulos Community Manager
                        last edited by

                        Hi all S9PP’s people. Thank you for the logs and we have found the issue.

                        I ll keep you posted.

                        Community Manager / Admin @Suunto
                        Creator of Quantified-Self.io
                        youtube.com/c/dimitrioskanellopoulos
                        https://instagram.com/dimitrioskanellopoulos
                        https://www.strava.com/athletes/7586105

                        enriqueescomsE Łukasz SzmigielŁ t-DoxT 3 Replies Last reply Reply Quote 29
                        • M Offline
                          MirkoP @Mff73
                          last edited by MirkoP

                          @Mff73 thanks a lot! A followed the instracyion the same day you reply and it perfectly works now!

                          I will update again when the ohr issue will be fix.

                          1 Reply Last reply Reply Quote 0
                          • enriqueescomsE Offline
                            enriqueescoms @Dimitrios Kanellopoulos
                            last edited by enriqueescoms

                            @Dimitrios-Kanellopoulos Thanks for giving us some information. I’ll be waiting for the problems to be solved.

                            The last straw was that I’ve already had two HR sensor crashes today, so I’ve rolled back, as other users, to the previous version for now.

                            (The Christmas tree is now mint instead of green, a small loss compared to the pleasure of going back to the UI without carousel animation.) 🎄

                            Suunto 9 Peak Pro (all black version)

                            1 Reply Last reply Reply Quote 3
                            • PavlasP Offline
                              Pavlas
                              last edited by

                              So my control panels broke yesterday. Looks like it happened after activity.

                              🔺Vertical All Black

                              ex:
                              Ambit2 Black
                              Ambit3 Peak Sapphire
                              Spartan Ultra Stealth Titanium
                              S9B All Black
                              Ocean All Black (for testing only)
                              >>> YouTube Channel <<<

                              1 Reply Last reply Reply Quote 1
                              • Александр ДаниленкоА Offline
                                Александр Даниленко @tmclr
                                last edited by

                                @tmclr said in Software update 2.39.20 (2024 Q4):

                                I’ve reverted to 2.37.48.

                                Confirmed my thoughts about the new UI - I prefer the old version. The new setup didn’t scroll smoothly and also shrunk the text of non-selected options for no good reason, making them harder to see.

                                I’d also rather have functioning OHR/sleep tracking than a Christmas tree watch face. 😁

                                I do wonder how Suunto can release a update such as this with fundamental faults that disable a primary function of the watch… Is there no Beta testing?
                                Also no updates on here on likely timing for a fix.

                                I also returned to 2.37.48…but we can still use a Christmas tree watchface. The only problem is that the old firmware doesn’t have green color of watchface. But mint green is ok)

                                Suunto Race S

                                Peter Pan 0P 1 Reply Last reply Reply Quote 1
                                • Nicola FontanaN Offline
                                  Nicola Fontana
                                  last edited by

                                  Dear development Team,

                                  it´s not the first time this happens but this latest update 2.39.20 did more harm then good. Now my heart frequecy sensor, which for me is the MOST important feature in a fitness watch, is not working. It is stuck and on display i see only “Measuring…”, if I reboot the watch it works for some time then again gets stuck. I must say I was a really big fan of Suunto and especially of its philosophy of beeing a small focused company caring for the environment and delivering high quality products with premium materials and fewer but high performing software features. Since now software issues happened one too many time I think I will move to another watch because I am not ready to loose so much training data cosnidering I payed almost 400€ for my Suunto 9 Peak Pro.
                                  I hope you will improve in the future so that I can switch back to your watches because I think from the hardware point of view they have no riivals.

                                  Nevertheless Happy Christmas Holidays

                                  Łukasz SzmigielŁ L C 3 Replies Last reply Reply Quote 2
                                  • Łukasz SzmigielŁ Offline
                                    Łukasz Szmigiel @Nicola Fontana
                                    last edited by

                                    @Nicola-Fontana said in Software update 2.39.20 (2024 Q4):

                                    I will move to another watch

                                    What will your pick be? Who’s software is better and bug free?

                                    S9PP 2.40.44

                                    1 Reply Last reply Reply Quote 2
                                    • Łukasz SzmigielŁ Offline
                                      Łukasz Szmigiel @Dimitrios Kanellopoulos
                                      last edited by

                                      @Dimitrios-Kanellopoulos said in Software update 2.39.20 (2024 Q4):

                                      Hi all S9PP’s people. Thank you for the logs and we have found the issue.

                                      I ll keep you posted.

                                      Nah, I’m cool. I just learned that I’m a hamster, hence the 255 hr.

                                      S9PP 2.40.44

                                      G 1 Reply Last reply Reply Quote 2
                                      • G Offline
                                        Gunnar @Łukasz Szmigiel
                                        last edited by

                                        @Łukasz-Szmigiel You made my day 🙂

                                        1 Reply Last reply Reply Quote 1
                                        • L Offline
                                          larrybbaker @Nicola Fontana
                                          last edited by

                                          @Nicola-Fontana unique case/situation. I don’t think this is a majority feeling.

                                          SV Solar
                                          iPhone 16 Pro

                                          1 Reply Last reply Reply Quote 2
                                          • J Offline
                                            jacob @sebchastang
                                            last edited by

                                            @sebchastang i have the same issue. Anybody know how to install previous OTA-packages on the vertical?

                                            1 Reply Last reply Reply Quote 0
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