Can't control music with my Suunto Race S

Brad_Olwin

Audaxjoe

@Cinzia-Araosta mine does this a lot. Restarting the phone normally resolved it for a few days. Then it happens again.

I’m on Android with the Vertical.

pilleus

@Audaxjoe said in Can't control music with my Suunto Race S:

@Cinzia-Araosta mine does this a lot. Restarting the phone normally resolved it for a few days. Then it happens again.

I’m on Android with the Vertical.

Race S, Google Pixel 6, Android 15

Only a restart of the phone resolves the problem.

DarthSudo

@Cinzia-Araosta check the permissions under the Suunto app. (system Settings -> Apps -> Suunto -> Permissions -> and make sure “Music and audio” is under “Allowed”.

Bastienhere

Happens to me sometimes as well, Permissions are allowed too. Can be frustrating sometimes

Reiner

@DarthSudo said in Can't control music with my Suunto Race S:

@Cinzia-Araosta check the permissions under the Suunto app. (system Settings -> Apps -> Suunto -> Permissions -> and make sure “Music and audio” is under “Allowed”.

Yes! In my case, deny permission, open/close app and allow permission again, was the solution.

Александр Даниленко

@Cinzia-Araosta said in Can't control music with my Suunto Race S:

Hello everyone!
I’m unable to control music playing on my phone (on Spotify), buttons are all greyed up and the only thing I can do I see the song title .
Can someone help?

I had similar situations with my S9PP and 1+8T (android 14).

Stopping SA in the phone settings and opening SA again helped.

Elipsus

I have the same problem on my 9PP !
I’m on an Asus Zenfone 9 - Android 15 & latest Suunto App, and i gave all pemissions to the app and disabled “battery optimization”.

And even if the sound is playing while I have the suunto App open, the controls are greyed out, i also need to force close the app and re-open to get back the controls.

I think (i’m not sure) that i have the problem since Android 15 update

Bastienhere

@Cinzia-Araosta said in Can't control music with my Suunto Race S:

Hello everyone!
I’m unable to control music playing on my phone (on Spotify), buttons are all greyed up and the only thing I can do I see the song title .
Can someone help?

I just realised, your Race S looks very different the screen rounded on the corners, and where is the stainless steel bezel and buttons/crown?

Elipsus

@Bastienhere That’s a Race S Peak Pro lol

Bastienhere

@Elipsus haha i thought I was tripping out!