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    uncomplete track during activity

    Scheduled Pinned Locked Moved Suunto Race
    racenavigationtrackdisplayissue
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    • GiPFELKiNDG Offline
      GiPFELKiND Silver Members @ortles
      last edited by GiPFELKiND

      @ortles The only solution is that suunto fix it and do this fast! The race is out since October 2023. šŸ™„The Vertical since may 2023. Enough time to fix this issue. Would be sad to change to garmin one year after Vertical release cause suunto didnt get solved some known Bugs… Hope they fix it fast

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) AndroidšŸƒšŸ¼šŸ§—ā›·ļøšŸšµ

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      • O Offline
        ortles Silver Members
        last edited by

        Hey guys, thanks for your answers - this is defenitely something, suunto should work on! I mean, the vertical is meant to be the top outdoor watch, it costs 500-600 Euro, and thereā€˜s no reliable track back function??

        In case of emergency, if thereā€˜s no sight, this is one if the most important features!

        I have been in a white out on glacier twice with really no sight and no traces —> with the 10 year old (!) ambit peak 3, I could choose the ā€štrack backā€˜ option and found my way back safely, no problem.

        The vertical does not have an explicit track back option. Why?? The red line could serve as a track back, but until now, is not reliable. Should be fixed, definitely.

        The blue line you have uploaded in advance is not always enough, e. g. if there are hidden crevasses on a glacier and you need the exact way around, to find your way back safely.

        Another feature i am missing is the option to choose one of the recorded tracks of your last activities as a track in the navigation menue. With my old ambit peak 3, no problem. With the vertical, this is not possible (only via the app, which, in certain situations outside, is not very convenient).

        In general, the vertical is a good watch, but with this, i am very disappointed. Not having a reliable option to track back is definitely a reason to switch to garmin. I mean, the ten year old ambit peak 3 can do this, but the brand new, top notch vertical has no option for that? Really??

        I hope, suunto will fix this!!

        Greets, ortles

        GiPFELKiNDG Brad_OlwinB 3 Replies Last reply Reply Quote 4
        • GiPFELKiNDG Offline
          GiPFELKiND Silver Members @ortles
          last edited by GiPFELKiND

          @ortles i think Suunto had a trackback Funktion in Board. Where is the difference between a function called ā€œtrack Backā€ and follow your recorded track Back on Display? You can zoom in the maps in your watch and go the route back to your Startpoint. Am i wrong? šŸ¤·šŸ¼Is this not a track back Option for you? 😃

          If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) AndroidšŸƒšŸ¼šŸ§—ā›·ļøšŸšµ

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          • GiPFELKiNDG Offline
            GiPFELKiND Silver Members @ortles
            last edited by GiPFELKiND

            @ortles said in uncomplete track during activity:

            The vertical does not have an explicit track back option. Why?? The red line could serve as a track back, but until now, is not reliable. Should be fixed, definitely.

            Why this is not reliable? Your recorded track is with Multiband very good to come safe Back at home, Go your route easy Back!? Otherwise you could stop follow your track, and start the track again without stoping your GPS record. Then you didnt have the red line only your blue Line…and you can track Back to your Startpoint 😃

            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) AndroidšŸƒšŸ¼šŸ§—ā›·ļøšŸšµ

            EgikaE 1 Reply Last reply Reply Quote 2
            • EgikaE Offline
              Egika Platinum Member @GiPFELKiND
              last edited by

              @GiPFELKiND it is not reliable, if there is a chance that the beginning of the track is not shown in the watch…

              t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
              Race S All Black - TI Canary - Titanium Courtney

              GiPFELKiNDG 1 Reply Last reply Reply Quote 1
              • GiPFELKiNDG Offline
                GiPFELKiND Silver Members @Egika
                last edited by

                @Egika ah you are right. This part i read to fast. Sorry 😲if the first part from the track is missing šŸ™ˆ

                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) AndroidšŸƒšŸ¼šŸ§—ā›·ļøšŸšµ

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                • O Offline
                  ortles Silver Members
                  last edited by

                  @GiPFELKiND:

                  You are right - the red ā€œbreadcrumbā€ track would be an appriopriate ā€œtrack backā€ option! If this would be reliable, everything would be totally fine.

                  The problem is just that, for some reasons, the first part of the track is oftentimes missing when going down again. I noticed this three or four times until now when ski touring (the activities were about 3-6 hours long each).

                  I was wondering, if I was the only one with this problem, but this seems to be a common thing.

                  If I look at the track in the app afterwards, the recorded track non the less is complete.

                  So I think this is a software bug concerning the ā€œbreadcrumbā€ function that should be fixed!

                  EgikaE 1 Reply Last reply Reply Quote 1
                  • EgikaE Offline
                    Egika Platinum Member @ortles
                    last edited by

                    @ortles correct. I reported this bug into Suunto’s bug tracking system quite a while ago.
                    So this will be prioritised there.

                    t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                    Race S All Black - TI Canary - Titanium Courtney

                    1 Reply Last reply Reply Quote 5
                    • Brad_OlwinB Offline
                      Brad_Olwin Moderator @ortles
                      last edited by

                      @ortles I had this happen as well. Suunto knows about the bug and will fix but we do not know when.

                      Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                      O AntoineA 2 Replies Last reply Reply Quote 1
                      • O Offline
                        ortles Silver Members @Brad_Olwin
                        last edited by

                        @Brad_Olwin @Egika Thanks for the update!

                        That sounds like good news, if they will fix it, everything should be fine - hope this will come with the next update!

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                        • W Offline
                          wesk2a
                          last edited by

                          I also have this problem on my Suunto Vertical, I’ve reported it more than a month ago here https://forum.suunto.com/topic/10264/initial-part-of-previous-track-disappears-on-watch but nothing has happened since. IMHO this is totally unacceptable because it’s absolutely a safety-relevant bug.

                          Brad_OlwinB O 2 Replies Last reply Reply Quote 2
                          • Brad_OlwinB Offline
                            Brad_Olwin Moderator @wesk2a
                            last edited by Brad_Olwin

                            @wesk2a I hear you! Happened to me this weekend during SkiMo as well. I needed to see the right trail back to my car. Suunto knows this is a bug.

                            Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

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                            • O Offline
                              ortles Silver Members @wesk2a
                              last edited by ortles

                              @wesk2a said in uncomplete track during activity:

                              I also have this problem on my Suunto Vertical, I’ve reported it more than a month ago here https://forum.suunto.com/topic/10264/initial-part-of-previous-track-disappears-on-watch but nothing has happened since. IMHO this is totally unacceptable because it’s absolutely a safety-relevant bug.

                              I absolutely agree with you! Itā€˜s not a ā€šnice to haveā€˜ but a safety-relevant issue.

                              Here they are discussing about the suunto update policy:

                              https://forum.suunto.com/topic/10338/unfortunately-time-to-go-back-to-garmin/123

                              I agree that for some features itā€˜s not necesssary to offer updates every three to four weeks. But if the issue is relevant for safety, they should be quicker IMHO.

                              My old ambit peak 3 had no problems with that, so I was surprised that the new vertical, which is supposed to be used in an alpine environment, does not offer a reliable track back option.

                              Hope they will fix this better sooner than later…

                              isaziI 1 Reply Last reply Reply Quote 3
                              • isaziI Offline
                                isazi Moderator @ortles
                                last edited by

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                                • peegeeP Offline
                                  peegee @skitouring
                                  last edited by

                                  @skitouring
                                  Do you know if it has been fixed on new update?

                                  Been with a Suunto on my wrist since Ambit2
                                  Currently alternating between Race titanium & Vertical titanium solar.
                                  Would love a Vertical with amoled display.

                                  Mff73M 1 Reply Last reply Reply Quote 1
                                  • Mff73M Offline
                                    Mff73 @peegee
                                    last edited by

                                    @peegee
                                    It seems not
                                    https://forum.suunto.com/post/141156

                                    Suunto Spartan Ultra (since 2016) FW: 2.8.24 (retired)
                                    Suunto Vertical all black
                                    Wife : S9PP
                                    SA: Always the latest beta :)
                                    Android 13, Galaxy S205G

                                    O 1 Reply Last reply Reply Quote 2
                                    • O Offline
                                      ortles Silver Members @Mff73
                                      last edited by

                                      @Mff73 said in uncomplete track during activity:

                                      @peegee
                                      It seems not
                                      https://forum.suunto.com/post/141156

                                      This is very disappointing!

                                      They are working on new watch faces and other lifestyle features (wow…), but are unable to fix such a bug which concerns one of the basic functions and is obviously relevant for safety.

                                      What a weak performance from suunto.

                                      Are they really in the outdoor business and are they using their own products? I guess not…

                                      freeheelerF isaziI 2 Replies Last reply Reply Quote 0
                                      • freeheelerF Offline
                                        freeheeler @ortles
                                        last edited by

                                        @ortles
                                        obviously not a walk in the park to fix this issue.

                                        living sideways

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                                        • isaziI Offline
                                          isazi Moderator @ortles
                                          last edited by

                                          @ortles I agree, this is something that needs to be fixed, we have reported it a while ago and also inquired recently (when getting closer to release) to know if it was fixed or not.
                                          Unfortunately, I think this requires some work that affects the inner workings of how the activity is recorded, in fact remember that only recently the watches with large memory got the capacity to record long (hundred hours) activities, so I hope to see this fixed in the Q2 release (if it comes, the future is not for us to know).

                                          babychaiB 1 Reply Last reply Reply Quote 2
                                          • babychaiB Offline
                                            babychai Silver Members @isazi
                                            last edited by

                                            @isazi thanks for the update. because of the safety, i hope Suunto will release new firmware update ASAP/immediately once this bug has been fixed without waiting until Q2, Q3 etc

                                            Suunto Vertical Black Ruby (S/S)
                                            S̶u̶u̶n̶t̶o̶ ̶V̶e̶r̶t̶i̶c̶a̶l̶ ̶A̶l̶l̶ ̶B̶l̶a̶c̶k̶
                                            Suunto 9 Peak All Black
                                            Suunto Spartan Trainer Wrist HR (Black)

                                            isaziI O 2 Replies Last reply Reply Quote 2
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