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    Maps Update Rollout, December 2023

    Scheduled Pinned Locked Moved Watches
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    • M Offline
      martin Bronze Member @Mff73
      last edited by

      @Mff73 there’s a wrong translation of the word “free”, which should be translated to “libre(s)” instead of “gratuit(s)” (which meaning is “for free”), have you already reported it ?

      1 Reply Last reply Reply Quote 1
      • Olaf GottschalkO Offline
        Olaf Gottschalk Bronze Member @pavel.samokha
        last edited by

        @pavel-samokha this is maybe the right post to ask why downloading a few MB could take hours and why the progress is not really clear. When I first got my Race, I was shocked how long a small amount of data can be transferred… 😉

        Is this a limitation of the watch’s WiFi module? The Suunto servers? What is slowing down this process?
        Is there an improvement coming up?

        EgikaE pavel.samokhaP 2 Replies Last reply Reply Quote 1
        • EgikaE Offline
          Egika Platinum Member @Olaf Gottschalk
          last edited by

          @Olaf-Gottschalk my understanding is, that the map data is heavily compressed. The pure data transfer is quick, then the data needs to be read from the eMMC, unpacked by an ultra-low-power µC and written back to the eMMC file system. No idea how quick file access is though.

          t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
          Race S All Black - TI Canary - Titanium Courtney

          Dimitrios KanellopoulosD SuperFlo75S Olaf GottschalkO 3 Replies Last reply Reply Quote 8
          • pavel.samokhaP Offline
            pavel.samokha @Olaf Gottschalk
            last edited by

            @Olaf-Gottschalk it’s a complex topic, there are many limitations for a small long-lasting device as well as many things which can be improved still.

            Personally I think it’s damn fast compared to where we started, but we are at dangerous territory where people compare the download speed against larger, more performant and longer evolved devices they are used to, like laptops, phones.
            And all direct competitors have smaller maps download sizes and, at least until very recently, still rely on USB as a primary way to upload maps or even the only way (Recently release Vantage V3)

            Opinions expressed are solely my own and do not express the views or opinions of my employer

            Olaf GottschalkO 1 Reply Last reply Reply Quote 10
            • Dimitrios KanellopoulosD Offline
              Dimitrios Kanellopoulos Community Manager @Egika
              last edited by

              @Egika What you said

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              1 Reply Last reply Reply Quote 2
              • SuperFlo75S Offline
                SuperFlo75 Silver Members Bronze Member @Egika
                last edited by

                @Egika I can confirm that the speed of map installing seems to be independant of the speed of Wifi… I did map downloads at Home with very slow internet data, and yesterday at work with real good internet speed… and it took very much time yesterday, too.

                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
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                1 Reply Last reply Reply Quote 0
                • surfboomerangS Offline
                  surfboomerang
                  last edited by

                  Do we always have to download the whole map section again or will it be possible to download only increments in the future?

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  1 Reply Last reply Reply Quote 0
                  • Olaf GottschalkO Offline
                    Olaf Gottschalk Bronze Member @Egika
                    last edited by

                    @Egika hmm. I would never let the watch unpack map data… This could easily be done very efficiently by the connected phone.
                    Which makes me also wonder why specifically this feature was done using WiFi… The WiFi module in the watch is as far as I know only used for downloading maps. If I were to design a low power device I would not put this processing intense stuff onto the device.

                    Is there any reason why the download was done using WiFi independently of the phone?

                    Because also the limitation that you need the charging cable renders this idea useless. I never have this cable with me when I would notice I am missing a map area… 🤣

                    1 Reply Last reply Reply Quote 0
                    • Olaf GottschalkO Offline
                      Olaf Gottschalk Bronze Member @pavel.samokha
                      last edited by Olaf Gottschalk

                      @pavel-samokha I just compare it to a Wahoo Bolt for example. Also not blazing fast, but much, much faster than the Race and it does not require the device to charge… And the map data is much bigger.

                      Especially the limitation that you need the charging cable renders downloading maps using WiFi useless. It could as well be plugged into a computer at that point… 🤣

                      pavel.samokhaP 1 Reply Last reply Reply Quote 0
                      • pavel.samokhaP Offline
                        pavel.samokha @Olaf Gottschalk
                        last edited by pavel.samokha

                        @Olaf-Gottschalk wahoo bolt is basically an Android phone, so it’s not fair comparison either.

                        And yeah, maybe there should be a way to force update without charger, but still it’s not laptop requirement, but charger requirement - much more flexible in my view

                        Opinions expressed are solely my own and do not express the views or opinions of my employer

                        Olaf GottschalkO 1 Reply Last reply Reply Quote 6
                        • Olaf GottschalkO Offline
                          Olaf Gottschalk Bronze Member @pavel.samokha
                          last edited by Olaf Gottschalk

                          @pavel-samokha I would consider it only “half flexible”, cause due to 7 days or more time on a charge, I rarely ever have that proprietary cable with me…

                          And the worst part of all of this is: now I am charging my Race and it just shows “downloading map” - without ANY information on how long this will still take…or on what charge level it currently is.

                          It simply is very, very bad UX. Sorry for all Suunto lovers, but this is like in the early 80s where PCs would not be able to say how long a copy action will still take…

                          TieutieuT SuperFlo75S Brad_OlwinB 3 Replies Last reply Reply Quote 1
                          • TieutieuT Offline
                            Tieutieu Platinum Member @Olaf Gottschalk
                            last edited by Tieutieu

                            @Olaf-Gottschalk sorry but this your point of vue. I don’t load maps every day, I don’t care how long it takes (maybe 15 minutes for a French region ?). And for sure no one loads maps everyday ! So I completely don’t mind to see how much time is remaining for the map to be loaded…
                            But, still I understand it would be useful to have the information.
                            The ux improvement I’d like to have in SA would be to select the areas to load directly on the whole map, instead of searching by names ; but the list by country is already very easy to use.

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                            S Olaf GottschalkO 2 Replies Last reply Reply Quote 2
                            • S Offline
                              Shrek3k @Tieutieu
                              last edited by

                              It’s great to see the map update, unfortunately it does not seem to resolve any (map) issues for me, even seems to be connected to the new issue, that the watch is now really really reacting incredibly slowly … and still does not show the map(s) properly.

                              using a Suunto Vertical & Suunto Wings; mostly running (AKA stomping around) and cycling mostly through the northern german "wilderness"
                              OS - Android 15/Pixel Pro 7

                              1 Reply Last reply Reply Quote 0
                              • SuperFlo75S Offline
                                SuperFlo75 Silver Members Bronze Member @Olaf Gottschalk
                                last edited by

                                @Olaf-Gottschalk said in Maps Update Rollout, December 2023:

                                And the worst part of all of this is: now I am charging my Race and it just shows “downloading map” - without ANY information on how long this will still take…or on what charge level it currently is.

                                You can see the progress in the SA, what’s wrong with this? It‘s a technical device, and nothing more! If you don‘t like the product and the brand, you can change it!

                                Suunto Vertical Titanium Forest/Dark Ruby/UTMB/Courtney_Edition
                                Suunto Wing
                                Suunto 9 Peak Pro Titanium (owns my wife now)
                                Suunto Spartan Ultra
                                SA iOS 2.43.0 (18473)
                                Instagram @superflo75

                                1 Reply Last reply Reply Quote 3
                                • Brad_OlwinB Offline
                                  Brad_Olwin Moderator @Olaf Gottschalk
                                  last edited by

                                  @Olaf-Gottschalk The progress is shown so this is not an issue. If you look in the app on the phone in the map area and select downloaded maps it will show you the progress.
                                  You can take the watch of the charger at any time and move to another location. As long as the WiFi has been added to the watch it will start downloading again. I go back and forth from home to work with ongoing downloads with no issues. Or take the watch out for exercise and come back to continue/finish the download. It is very robust and you do not have to wait for the download to finish to use the watch.

                                  Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                  1 Reply Last reply Reply Quote 6
                                  • Olaf GottschalkO Offline
                                    Olaf Gottschalk Bronze Member @Tieutieu
                                    last edited by

                                    @Tieutieu agreed that there are more important places for improvement.

                                    E.g. the region selection which I dislike a lot.
                                    Cause: I have absolutely no clue about for example the names of departments in France I travel to. This text based approach requires knowledge only locals have or a really intensive search with still a lot of possibilities to miss something.

                                    EgikaE pavel.samokhaP 2 Replies Last reply Reply Quote 2
                                    • sartoricS Offline
                                      sartoric Moderator
                                      last edited by sartoric

                                      Oh, long gone
                                      the good’ol times
                                      when you knew
                                      where you were going to

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                                      1 Reply Last reply Reply Quote 7
                                      • EgikaE Offline
                                        Egika Platinum Member @Olaf Gottschalk
                                        last edited by

                                        @Olaf-Gottschalk right. I’d like to see the search function to tell me in which map the small city of Lippstadt in Germany will be included. Right now you need to know where it is and then zoom around the maps regions to find it in one of them.

                                        But hey, there’s enough memory. maybe I just download the whole Germany and am done.

                                        t6, S6, Elementum Terra, Ambit 3 Sapphire, Spartan Ultra Copper, Traverse Alpha, S7 Graphite LE, S9B Ambassador, S9P Granite Blue Titanium, S9PP Titanium Sand, Vertical All Black, Race Titanium Charcoal,
                                        Race S All Black - TI Canary - Titanium Courtney

                                        Olaf GottschalkO SuperFlo75S 2 Replies Last reply Reply Quote 4
                                        • pavel.samokhaP Offline
                                          pavel.samokha @Olaf Gottschalk
                                          last edited by pavel.samokha

                                          @Olaf-Gottschalk said in Maps Update Rollout, December 2023:

                                          Cause: I have absolutely no clue about for example the names of departments in France I travel to. This text based approach requires knowledge only locals have or a really intensive search with still a lot of possibilities to miss something.

                                          It’s known issue and hopefully will be taken care of in the future

                                          In the same time:

                                          IF YOU HAVE ANY MAPS SUGGESTION PLEASE USE OTHER TOPICS OR CREATE A NEW ONE.
                                          This one is about specific maps data update, not a place to put all maps-related requests

                                          Opinions expressed are solely my own and do not express the views or opinions of my employer

                                          1 Reply Last reply Reply Quote 8
                                          • HonzaH Offline
                                            Honza Bronze Member
                                            last edited by

                                            Can I ask for clarification? Do I understand correctly that at zoom levels 1km and 2km, there will now be no contours and no paths making those zoom levels basically empty except for major roads? Or does this just mean the contours are still there, just further apart with less resolution?

                                            Having no contours seems absurd to me in outdoor watch and I can’t test this because I need to make sure I don’t get this update if what I understand above is true. I rely o the maps in the mountains and I don’t understand what they’d be for without contours. Having contours at 200m and below is also quite useless as you get only only a detail with no context.

                                            1 Reply Last reply Reply Quote 3
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