Pairing problems with Android

jannis

@markeczzz To pair over Bluetooth was the only possibility for me to pair the watch with the phone, as I had the same problems for like an hour. Have you tried AFTER this procedure to delete and reinstall the app and to restart the phone and then again to reconnect with the app?

markeczzz

@jannis Yes, Suunto supported told me to do that, but same thing.
For some reason it seems I can’t get that PIN screen on Suunto application.

isazi

@markeczzz you probably did, but did you also remove the pairing from the watch itself?

markeczzz

@isazi There wasn’t any paired device on watch, list was empty.
Suunto supported told me to try factory reset of watch. I tried that, and now my watch is stuck at “Continue the setup on your phone”, and same error on phone.
Suunto app can find the watch, but can’t pair it, i still get “Failed for some reason.”

@markeczzz said in Pairing problems with Android:

@isazi There wasn’t any paired device on watch, list was empty.
Suunto supported told me to try factory reset of watch. I tried that, and now my watch is stuck at “Continue the setup on your phone”, and same error on phone.
Suunto app can find the watch, but can’t pair it, i still get “Failed for some reason.”

Try logging in and out from
The app. It happened to me but on ambit and it solved

markeczzz

@André-Faria Same thing.
I will try later to install Suunto app on tablet and sync it there, since right now I can’t use watch at all as its waiting for phone.

mattd

Sees related to https://forum.suunto.com/topic/9240/suunto-9-peak-pro-problem-connecting-to-phone-google-pixel-6

markeczzz

Ok, I got home and i tried pairing with my Samsung Galaxy Tab A (SM-T585) tablet.
Everything works ok there, same Suunto application version. Suunto application finds watch, I click “Pair”, Suunto app immediately shows PIN window and watch shows PIN code and I can pair it.
Unfortunately, this isn’t really a solution, as I want to have my phone paired with watch and not with tablet, but I guess it will work until Suunto fixes this.

isazi

@markeczzz I will keep you posted.

markeczzz

Just reporting that workaround found in topic about Google pixel and Suunto 9 Peak Pro watch worked also on my Xiaomi 11T Android.
Suunto 9 Peak Pro: problem connecting to Phone Google Pixel 6