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    Vertical crashed today after 1,9km Mountainbike

    Scheduled Pinned Locked Moved Suunto Vertical
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    • GiPFELKiNDG Offline
      GiPFELKiND Silver Members @Brad_Olwin
      last edited by

      @Brad_Olwin have you reported my crash!? Sent you PM with all Details but until now no answer from you 🤔

      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

      zhang965Z freeheelerF 2 Replies Last reply Reply Quote 0
      • zhang965Z Offline
        zhang965 @GiPFELKiND
        last edited by

        GiPFELKiND said in Vertical crashed today after 1,9km Mountainbike:

        Brad_Olwin have you reported my crash!? Sent you PM with all Details but until now no answer from you 🤔

        It’s what I said why you need ask a proof, kek, the report might never be sent to Suunto correctly.

        God bless you.

        Winners Wear Winners

        Brad_OlwinB 1 Reply Last reply Reply Quote -4
        • freeheelerF Offline
          freeheeler @GiPFELKiND
          last edited by freeheeler

          @GiPFELKiND
          did you send it to @Brad_Olwin , too?
          as I have confirmed to you, I have forwarded all relevant information that you have supplied to me yesterday. that’s all we can do. as mentioned in PM, there will be no comment, status update or report.

          living sideways

          GiPFELKiNDG 1 Reply Last reply Reply Quote 0
          • GiPFELKiNDG Offline
            GiPFELKiND Silver Members @freeheeler
            last edited by

            @freeheeler yes i have sent exactly the same Infos to @Brad_Olwin but no answer or something from him…

            If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

            freeheelerF 1 Reply Last reply Reply Quote 0
            • freeheelerF Offline
              freeheeler @GiPFELKiND
              last edited by

              @GiPFELKiND
              ok.
              we’re not online 24/7 and I for one did a reduced screen time for the last couple of weeks.
              logs are now accessible for Suunto 👍

              living sideways

              1 Reply Last reply Reply Quote 4
              • Cédric DodrimontC Offline
                Cédric Dodrimont
                last edited by

                Hi All,

                Just to share my experience:
                I had similar crash last week when trekking, I received a notification from Twitter (with special character or emoticons inside), I had the time to see it and directly after Suunto logo appeared and the watch restarted.

                But too late to send logs.

                Ambit 2
                Suunto 9 Baro
                Suunto Vertical

                surfboomerangS 1 Reply Last reply Reply Quote 0
                • surfboomerangS Online
                  surfboomerang @Cédric Dodrimont
                  last edited by

                  @Cédric-Dodrimont Maybe it’s a clue.
                  I almost never carry a phone with me during my activities and if I do I never receive notifications because I disabled some in the settings.

                  Watch never crashed…

                  Suunto Vertical Titanium Solar
                  OnePlus Nord 4

                  isaziI 1 Reply Last reply Reply Quote 1
                  • Brad_OlwinB Offline
                    Brad_Olwin Moderator @zhang965
                    last edited by

                    @zhang965 said in Vertical crashed today after 1,9km Mountainbike:

                    GiPFELKiND said in Vertical crashed today after 1,9km Mountainbike:

                    Brad_Olwin have you reported my crash!? Sent you PM with all Details but until now no answer from you 🤔

                    It’s what I said why you need ask a proof, kek, the report might never be sent to Suunto correctly.

                    Again I would respectfully ask forum users to ignore statements where the individual posting has no knowledge or experience and is simply attempting to get attention.

                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                    ? 1 Reply Last reply Reply Quote 5
                    • ? Offline
                      A Former User @Brad_Olwin
                      last edited by

                      @Brad_Olwin said in Vertical crashed today after 1,9km Mountainbike:

                      @zhang965 said in Vertical crashed today after 1,9km Mountainbike:

                      GiPFELKiND said in Vertical crashed today after 1,9km Mountainbike:

                      Brad_Olwin have you reported my crash!? Sent you PM with all Details but until now no answer from you 🤔

                      It’s what I said why you need ask a proof, kek, the report might never be sent to Suunto correctly.

                      Again I would respectfully ask forum users to ignore statements where the individual posting has no knowledge or experience and is simply attempting to get attention.

                      Maybe it could be useful for users with suunto relationship to have it stated on their signature, so new users know who to contact and the procedure.
                      Even further, a bug reporting “system” (similar to the feature request for the app) with the status: communicated or solved.

                      A Brad_OlwinB 2 Replies Last reply Reply Quote 3
                      • A Offline
                        altcmd Silver Members @Guest
                        last edited by

                        @André-Faria Agree! People with a relationship of any sort are not exactly explicit about it.

                        1 Reply Last reply Reply Quote 0
                        • isaziI Offline
                          isazi Moderator @surfboomerang
                          last edited by

                          @surfboomerang interesting, I recently re-enabled notifications (my girlfriend does not like that I never answer the phone cause I keep it muted 100% of the time) and had my first crash at the beginning of an activity (reported to Suunto already). Although I doubt I received any notification at that time. Anyway, thanks everyone for the logs and reports.

                          Watch: Suunto Vertical Ti

                          Blog: isazi's home

                          surfboomerangS 1 Reply Last reply Reply Quote 1
                          • surfboomerangS Online
                            surfboomerang @isazi
                            last edited by

                            @isazi Just for clarification, I do have notifications enabled on the watch but not for messaging apps since I got annoyed of the vibration all the time. Phone calls is still enabled and most other app that send occasional notifications as well. Maybe it’s just because I don’t carry my phone with me during the activity or that I don’t receive notifications when I do.

                            Suunto Vertical Titanium Solar
                            OnePlus Nord 4

                            isaziI 1 Reply Last reply Reply Quote 1
                            • isaziI Offline
                              isazi Moderator @surfboomerang
                              last edited by isazi

                              @surfboomerang I don’t believe notifications are the only reason for crashes (I know the reason of some crashes, and it’s not notifications) but it’s a nice coincidence that after three months I got the first crash and reboot after enabling notifications for a week 🙂

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              GiPFELKiNDG EzioAuditoreE T 3 Replies Last reply Reply Quote 1
                              • GiPFELKiNDG Offline
                                GiPFELKiND Silver Members @isazi
                                last edited by

                                @isazi what are the reasons for the crashes if it isnt the notification?

                                If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                surfboomerangS Brad_OlwinB 2 Replies Last reply Reply Quote 0
                                • surfboomerangS Online
                                  surfboomerang @GiPFELKiND
                                  last edited by

                                  @GiPFELKiND most likely under NDA.

                                  Suunto Vertical Titanium Solar
                                  OnePlus Nord 4

                                  GiPFELKiNDG 1 Reply Last reply Reply Quote 0
                                  • Brad_OlwinB Offline
                                    Brad_Olwin Moderator @GiPFELKiND
                                    last edited by

                                    @GiPFELKiND said in Vertical crashed today after 1,9km Mountainbike:

                                    @isazi what are the reasons for the crashes if it isnt the notification?

                                    I have my notifications on and am not experiencing crashes. However, I do not use the watch with production firmware often.

                                    Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                    1 Reply Last reply Reply Quote 0
                                    • GiPFELKiNDG Offline
                                      GiPFELKiND Silver Members @surfboomerang
                                      last edited by

                                      @surfboomerang NDA!? what do this mean?

                                      If it doesn't challenge you, it doesn't change you. #lifewithasthma #runwithasthma #nevergiveup #pushinglimits #adventurestartshere Suunto D9, 9 Baro, 9 Peak, Vertical Ti, Race , Race s Courtney, SA (Beta) Android🏃🏼🧗⛷️🚵

                                      surfboomerangS 1 Reply Last reply Reply Quote 0
                                      • surfboomerangS Online
                                        surfboomerang @GiPFELKiND
                                        last edited by surfboomerang

                                        @GiPFELKiND non-disclosure agreement
                                        a.k.a. the shhhh contract 😉

                                        Suunto Vertical Titanium Solar
                                        OnePlus Nord 4

                                        1 Reply Last reply Reply Quote 0
                                        • Brad_OlwinB Offline
                                          Brad_Olwin Moderator @Guest
                                          last edited by

                                          @André-Faria said in Vertical crashed today after 1,9km Mountainbike:

                                          @Brad_Olwin said in Vertical crashed today after 1,9km Mountainbike:

                                          @zhang965 said in Vertical crashed today after 1,9km Mountainbike:

                                          GiPFELKiND said in Vertical crashed today after 1,9km Mountainbike:

                                          Brad_Olwin have you reported my crash!? Sent you PM with all Details but until now no answer from you 🤔

                                          It’s what I said why you need ask a proof, kek, the report might never be sent to Suunto correctly.

                                          Again I would respectfully ask forum users to ignore statements where the individual posting has no knowledge or experience and is simply attempting to get attention.

                                          Maybe it could be useful for users with suunto relationship to have it stated on their signature, so new users know who to contact and the procedure.
                                          Even further, a bug reporting “system” (similar to the feature request for the app) with the status: communicated or solved.

                                          With the exception of @Dimitrios-Kanellopoulos, none of us that have a relationship with Suunto have any “official” capacity on this forum. Several of us are moderators, which we volunteered for as we are willing to help and have a passion for the brand. None here that volunteer on this forum work for Suunto and we help here expending some of our free time to do so. Although we can report bugs or alert Suunto of a common issue that is best done via official channels. Because we do this on a volunteer basis and some may not have the time or inclination to attempt bug reporting from the forum I do not think it appropriate to list a relationship with Suunto here. I have opted to let forum users know via my posts. Some here may not want the forum users to know they have a relationship due to individuals that will hide behind an online presence to deride and disrespect others. I do my best to be honest here and welcome constructive criticism whether or not I agree or whether or not I experience the same issue… I am just one person and my opinions are mine, they are not Suunto’s.

                                          Vector/T6c/Ambit 3 Peak/S5 Copper/S3/S7 Ti/S9 baro Ti/S9P Ti/S9PP Ti/Vertical Ti/Race Ti/RaceS/Ocean/Wing

                                          ? 1 Reply Last reply Reply Quote 10
                                          • EzioAuditoreE Offline
                                            EzioAuditore Gold Members @isazi
                                            last edited by

                                            @isazi fyi I never had any notification enabled when I experienced crashes. I do not use it as smartwatch at all (if it helps).

                                            Suunto watches: Ocean (Sand), Race (Titanium Charcoal), Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
                                            Suunto Wing

                                            1 Reply Last reply Reply Quote 1
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