Sensors full of Bubbles, Plastic peels off.
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@Hristijan-Petreski According to their website, H.S.H Sport is the authorized Suunto service centre for Belgium, Czech Republic, Denmark, Estonia, Finland
, France, Germany, Greece, Latvia, Lithuania, Luxembourg, the Netherlands, Poland, Slovakia and Sweden.
But who knows how does it work in practice and it might also depend on how busy individual service centres are… -
@GiPFELKiND said in Sensors full of Bubbles, Plastic peels off.:
Where is the good old Suunto Service?! Lost in Wildness!?
Hmmh… maybe lost when Amer sold Suunto to China?
But, this is what i am afraid of, i have had this watch now about 3weeks, and if i have to send it to warranty and it takes 4+ weeks, not so good thing to handle. Do i have to buy another one and sell this when it comes back from warranty or something similar. Dunno…
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@Felttie said in Sensors full of Bubbles, Plastic peels off.:
@GiPFELKiND said in Sensors full of Bubbles, Plastic peels off.:
Where is the good old Suunto Service?! Lost in Wildness!?
Hmmh… maybe lost when Amer sold Suunto to China?
Amer was already Chinese before selling Suunto to Liesheng.
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@isazi Yeah! Amer itself was sold to China. Suunto has just been passed around in China, although at lower valuations.
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@GiPFELKiND this is not per SE Suunto hq issue. The issue is with Prague service center. Please contact them.
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Just sent my watch to CZ, wish me luck on the delays ^^
On a side note, the DHL pickup at home is absolutely great, it feels nice to have things like that made to help you reduce the inconvenience, they grabbed my watch a 2 pm yesterday, and is already out for delivery in Prague -
@Elipsus I had my vertical replaced in a week roughly. Of course I am away from home for a month to test it and enjoy it
On a side note though, mine went strait to Finland (no CZ in between).Suunto watches: Ocean, Race, Vertical (Titanium Solar Sand), 9 Baro (Ambassador Edition), Spartan Ultra (Copper Edition), Ambit 2, S6
Suunto Wing -
@Hristijan-Petreski Good to know ! My guess is that the repair center in CZ is not yet trained on repairing the Vertical ? otherwise if my watch then has to go Finland from CZ instead of France that’s a huge waste of time/money/CO2
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@Hristijan-Petreski said in Sensors full of Bubbles, Plastic peels off.:
@Elipsus I had my vertical replaced in a week roughly. Of course I am away from home for a month to test it and enjoy it
On a side note though, mine went strait to Finland (no CZ in between).Why you sent the watch to repair?!
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@Elipsus said in Sensors full of Bubbles, Plastic peels off.:
@Hristijan-Petreski Good to know ! My guess is that the repair center in CZ is not yet trained on repairing the Vertical ? otherwise if my watch then has to go Finland from CZ instead of France that’s a huge waste of time/money/CO2
Why you sent the watch to repair?
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@GiPFELKiND It was crashing every third run.
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@Hristijan-Petreski said in Sensors full of Bubbles, Plastic peels off.:
@GiPFELKiND It was crashing every third run.
Hey my watch today Crash after 1,9km biking 🤮🤮🤮🤮🤮
Have you sent your watch back and get new one? -
@GiPFELKiND I was sending logs and contacted support. After the issue was not resolved with the Hard reset and soft I sent it back and was sent back another (I do not know if it is new or no since it is not new in a box but rather only the watch (without bands and original boxing since I was told not to send the bands and original box)).
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@Hristijan-Petreski how long time until you had the “new” one at home? How much time did you wait until the “new” one arrived?
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@GiPFELKiND As I Said the whole sending and receiving took a bit more than a week. Contacting support though took a lot but I was waiting for their response although I could just make a service claim. Once I made the claim the whole sending getting new was done in 8-9 days.
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I had read this thread before and reminded again when I looked today at the sensor of the Sunnto 9 Peak Rro. It seems I got there bubbles too. They are still quite small, and are seen especially over the “AND” because of the phone in the reflection, but are everywhere, the white spots. I have bought the watch just last Friday. No sunscreen or hand lotion. Just water came in contact with it, and soap when washing hands.
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@jannis that ist really incredible 🫣
🫣🫣 i have same with Vertical. I sent it back to replace -
are the first two numbers of the SN the year of production? two friends of mine have the same problem. mine starts with 22 and it’s ok. maybe a defective batch…
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@gi0vanni @gi0vanni the first two numbers is the Produktion year, the next two numbers the week from the year.
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@gi0vanni in the example above: production week 6 in Year 2023
