Watch beep and show message charging over and over when 99-100%

Tomas5

@Ádám-Patkós thank’s for info, as i mentioned above seller and service center suggested to sent it to them for check. I will post result as soon as i get any new info. But I didn’t have much time so I am only today going to post office to sent it.

Tomas5

So today watch arrived from service with message:

I have checked your device for faults reported in the fault description and performed all the necessary tests, and no fault has been discovered. WATCH ONLY INFORM YOU THAT THEY ARE FULLY CHARGED.

So I don’t understand, watch even don’t have message that they are fully charged but “qualified” servician says it only informs me that it is fully charged.

And it looks like they even didn’t bother to disable power saving mode (or they enabled it again before sending back but watch was set up exactly like when i put it into box). So watch couldn’t beep at all if I am not mistaken.

@Tomas5 So, do you accept this or perhaps you’re returning the watch? If this kind of behavior of the watch is by design, there’s nothing you can do but use as it is.

Tomas5

@skifun well i am not able to return it. Since they claim it is ok. But do you think this behavior seems correct? I recorded video of this behavior https://www.dropbox.com/s/uwfr7wiv9f72plt/FullSizeRender.MOV?dl=0

As soon as charged, watch starts to do this, I am afraid to let in on charger to see for how long it will do this. So i disconnect it every time as soon as this starts to happen. But if this is “by desing” than i am afraid I am not target group of suunto anymore

sartoric

@Tomas5
Did you check the charging clamp and cable ?

Tomas5

@sartoric 2 different chargers, and laptop as pover source, i tried cable which arrived with S5Peak, i tried cable from my S5 and i tried even 2 old calbles from Ambit 2 watch. All the time same result.

Tomas5

I never let it beep for longer than 2 minutes because i am concerned how it will impact battery when it starts charging multiple times per minute when battery fully charged.

sartoric

@Tomas5
Did you ever try to connect it to a wall charger?
Maybe it’s the laptop that is disconnecting and reconnecting while fully charged

Tomas5

@sartoric well as i answered you two posts above. 2 different chargers and laptop still same behavior. And as i mentioned multiple posts above. All chargers i tried with my older S5 and they don’t behave so strange like this S5P.

Tomas5

To be more specific i think it was samsung charger, htc charger, and thinkpad laptop.

sartoric

@Tomas5
Oh,ok I missed it
I supposed you were always using laptop as power source

2 different chargers, and laptop as pover source,

Well, so based on others replies and support report it seems to be normal on 5peak.
I’ll ask a friend that has a 5 peak too

Tomas5

@sartoric well only one person here says it has same issue. So i am not sure if normal is right way to say it. But i have some knowledge on electronics and i see that this is clearly bug or design fault

Tomas5

@sartoric I am curious what your friend with S5P will say.

Ádám Patkós

@Tomas5 hi

I think there is nothing wrong with the watch.
its battery is very strong. It can easily last 7 days with 4 training sessions per week.

Tomas5

@Ádám-Patkós i hope you are right and it will be ok. Two of my other suunto watch don’t behave like this. But i don’t have any other possibility just to use it as it is.

ADHDMonkey

@Tomas5 you should have returned it while you were within the window. It’s not normal behaviour. Clearly a dodgy unit. I would insist o a replacement if I were you. Maybe video it and share with customer support?

Soojong Moon

Not sure but I would try these.

restart watch. If no successful, do factory reset
change adapter to old one which do not support fast charge
(ex. 5w adapter for old iphones or similar ones)
full charge and discharge. Then, full charge again.

Tomas5

@Soojong-Moon done all of that except full factory reset, but i will try when i have a time to setup all again. Main joke is that official suunto repair center (hsh.cz) said it is ok, WATCH JUST INFORM YOU THAT ARE FULLY CHARGED, but even people here confirmed too that suunto watch doesn’t have message about charging complete. And message says “charging” and not charged

@Tomas5 Mine 9pp doesn’t behave like this. It would be interesting to hear from other S5P owners how their units behave.

Tomas5

@skifun tried to talk to suunto using suunto app support. But lady i was talking to was not able to open dropbox link with video. So i reuploaded to google drive, she couldn’t watch video of issue too. I found out how to send it directly using support chat in App. But she couldn’t play it either. But she said it is possible that it is designed behavior but she would like to see video to confirm if it is really correct behavior. And she suggested factory reset witch didn’t helped. So i will use the watch as it is, charging it only when i am able to be 100% of time around to disconnect is as soon as charged. And i will hope it will not destroy battery in long term.