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    S9P: Error 1403

    Scheduled Pinned Locked Moved Suunto 9 Peak
    30 Posts 11 Posters 3.8k Views 11 Watching
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    • lexterm77L Offline
      lexterm77 Bronze Member @freeheeler
      last edited by

      @freeheeler

      After reset, watch seems fine. Before reset it was occasionally freezing and rebooting, it was also slower trough menus, now everything looks good.

      1 Reply Last reply Reply Quote 1
      • lexterm77L Offline
        lexterm77 Bronze Member @freeheeler
        last edited by

        @freeheeler

        Rebooted during activity, will call service.

        1 Reply Last reply Reply Quote 1
        • Stas VarazhbitS Offline
          Stas Varazhbit
          last edited by Stas Varazhbit

          Yesterday I got the same error 1403. It happened after starting the circuit training activity, when I turned on the intervals created in SA. The watch was reset to factory settings.
          A1305860-BD73-4F6A-A768-8D11DD41C2EB.jpeg

          Suunto 9P
          Suunto 9 no baro
          Suunto Ambit3S

          lexterm77L 1 Reply Last reply Reply Quote 0
          • lexterm77L Offline
            lexterm77 Bronze Member @Stas Varazhbit
            last edited by

            @Stas-Varazhbit

            D316E551-9155-40CC-8AA1-22F9783AB61D.jpeg

            freeheelerF 1 Reply Last reply Reply Quote 0
            • freeheelerF Offline
              freeheeler @lexterm77
              last edited by

              @lexterm77
              @Stas-Varazhbit
              do you both have this issue frequently and is there something you think it triggers it?

              living sideways

              1 Reply Last reply Reply Quote 0
              • Stas VarazhbitS Offline
                Stas Varazhbit
                last edited by Stas Varazhbit

                I recorded a video of it happening.

                Suunto 9P
                Suunto 9 no baro
                Suunto Ambit3S

                isaziI 1 Reply Last reply Reply Quote 0
                • isaziI Offline
                  isazi Moderator @Stas Varazhbit
                  last edited by

                  @Stas-Varazhbit just heard this should improve with next firmware update (coming pretty soon).

                  Watch: Suunto Vertical Ti

                  Blog: isazi's home

                  Stas VarazhbitS 1 Reply Last reply Reply Quote 4
                  • Stas VarazhbitS Offline
                    Stas Varazhbit @isazi
                    last edited by

                    @isazi Good news! Thanks!

                    Suunto 9P
                    Suunto 9 no baro
                    Suunto Ambit3S

                    isaziI 1 Reply Last reply Reply Quote 1
                    • isaziI Offline
                      isazi Moderator @Stas Varazhbit
                      last edited by

                      @Stas-Varazhbit so I would wait a little bit more, and if that happens after the next update please send logs and a PM to me for further investigation.

                      Watch: Suunto Vertical Ti

                      Blog: isazi's home

                      Stas VarazhbitS 1 Reply Last reply Reply Quote 2
                      • Stas VarazhbitS Offline
                        Stas Varazhbit @isazi
                        last edited by

                        @isazi ОК! I will try these steps again after the update. But for now, I will not use the intervals from SA, after such failures it takes a long time to adjust the sport modes again.

                        Suunto 9P
                        Suunto 9 no baro
                        Suunto Ambit3S

                        lexterm77L 1 Reply Last reply Reply Quote 0
                        • lexterm77L Offline
                          lexterm77 Bronze Member @Stas Varazhbit
                          last edited by

                          @Stas-Varazhbit

                          I used S+ burner when it crashed, used structured workout yesterday 90min it did not happen, apparently it is random. I wish I could save sport modes and zones on SA just like structured workouts.

                          1 Reply Last reply Reply Quote 1
                          • Thierry ForgetT Offline
                            Thierry Forget
                            last edited by

                            Hello,

                            Same error for me this morning when I wanted to launch a workout, the watch crash and it took a very long time before she display this error.
                            This is the second time I have this, 1st time it was in April when launching a workout too.IMG_20220916_083809.jpg

                            Regards

                            isaziI 1 Reply Last reply Reply Quote 0
                            • isaziI Offline
                              isazi Moderator @Thierry Forget
                              last edited by

                              @Thierry-Forget so the meaning of this error is something like “something very serious happened and I had to hard reset the watch and reinstall a clean version of the firmware”.
                              Now, I do not know the specifics of what is triggering this (I have never had this happen in over a year on my watch), but let’s wait a little bit more for the new firmware (coming soon) and if it happens again I’ll report it to Suunto for investigation.

                              Watch: Suunto Vertical Ti

                              Blog: isazi's home

                              lexterm77L Thierry ForgetT 2 Replies Last reply Reply Quote 3
                              • lexterm77L Offline
                                lexterm77 Bronze Member @isazi
                                last edited by

                                @isazi

                                Maybe it exceeded max number of flash writes and when it goes about R/W that block it panics out 1403. It was working since March 29th until few weeks ago started slowing down when saving activities. I hard reset which should fix but it happens again. I will try to reproduce on S5P but so far no luck, seems only happens on S9P.

                                1 Reply Last reply Reply Quote 0
                                • Thierry ForgetT Offline
                                  Thierry Forget @isazi
                                  last edited by

                                  @isazi any ETA for the next update ? Thanks.

                                  tazidenT isaziI cosme.costaC 3 Replies Last reply Reply Quote 0
                                  • tazidenT Offline
                                    taziden Gold Members @Thierry Forget
                                    last edited by

                                    @Thierry-Forget I guess tomorrow but it’s just a guess, I have 0 actual info and here you’ll find 2 types of people : those who know and can’t/won’t tell, and those who don’t and are just able to guess.

                                    S9PP

                                    1 Reply Last reply Reply Quote 6
                                    • isaziI Offline
                                      isazi Moderator @Thierry Forget
                                      last edited by

                                      @Thierry-Forget October it’s the only thing I can say.

                                      Watch: Suunto Vertical Ti

                                      Blog: isazi's home

                                      1 Reply Last reply Reply Quote 1
                                      • andrejsgA Offline
                                        andrejsg
                                        last edited by

                                        Just FYI, i ended up sending mine back (it was a 2x endeavor) because of this error. suunto sent me a new watch.

                                        https://forum.suunto.com/post/104860

                                        Thierry ForgetT 1 Reply Last reply Reply Quote 1
                                        • Thierry ForgetT Offline
                                          Thierry Forget @andrejsg
                                          last edited by

                                          @andrejsg Thanks for this update. So, is it a firmware issue or a hardware issue @isazi ? 😞

                                          omunozO isaziI 2 Replies Last reply Reply Quote 0
                                          • omunozO Offline
                                            omunoz Silver Members @Thierry Forget
                                            last edited by

                                            @Thierry-Forget
                                            Is Firmware issue that fixed with the new release

                                            Watch: SV Fw: 2.40.44

                                            IPhone 13 (Sim) IOS 18.5
                                            Android 15.0 with Android Studio
                                            macOS Sequoia 15.5 M1 & M2
                                            Apps IOS: 2.45.3 (19258)
                                            Apps Android: 4.107.2 (40107002)

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