[Issue] FW rolled back to 2.18.18 and won't find the new FW anymore
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Do you guys still have this issue ?
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@Dimitrios-Kanellopoulos
Yes, Its still exist.
iOS App shows that update is available : 2.19.42.
s9p have 2.18.18 (rolled back from 2.19.42 during Saturday night) and FW Update is gray out -
The same for me , appear the same message , seems that firmware is in the iphone but the watch can’t re-upgrade.
Thanks
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We are testing a solution, so just write me a PM and I’ll tell you how to install the firmware today.
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@dimitrios-kanellopoulos yes, still no fix. watch keeps thinking its up to date and app says it sent to watch
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same here
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Same here
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@isazi thanks a lot for the help, now it worked. Maybe SA on my iphone got a hickup and needed a gentle clap.
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@hexa62 how did you fix ?
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You should all receive a message in app very soon, with a fix for the issue.
And special thanks to all the users that accepted to be guinea pigs for the test today, you helped Suunto find a fix for everyone else.
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No shit storm. Speaks for the community
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@omunoz exactly the same
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@isazi Many thanks, but could you post the instruction here or as PM? Now Message in the app so far…
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@turatac said in [Issue] FW rolled back to 2.18.18 and won't find the new FW anymore:
@hexa62 how did you fix ?
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At least I didn’t get any notifications in SA, so what are the steps to get latest fw installed?
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+1, how to update it?
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@nikita_gx a message coming your way. Support should have already contacted you in the app though.
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@isazi I got the sign for a new message at the “bell symbol” in the app. After clicking it there was no new massage. The situation is the same as before. Not able to update.
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Maybe this solution?
https://www.facebook.com/groups/SuuntoAmbit/permalink/4811772292248129/?app=fbl -
Oh nice, we can make it public then
com.sports-tracker.suunto://ota/ota-fw/Nagano-fw_2.19.42.1044-K-99dda952.sof
If you open this on your phone, the same where you have SA installed, the download should start. Then you install it from watch as usual.