Subcategories

  • All resolved bugs and issues

    122 Topics
    1k Posts
    No new posts.
  • This topic is deleted!

    1
    0 Votes
    1 Posts
    15 Views
    No one has replied
  • ZoneSense in App is totally different from watch!

    5
    1
    3 Votes
    5 Posts
    675 Views
    L
    I generally only look at the app following the exercise. For me it always aligns pretty well with feel. I use it for running primarily. For CrossFit it depends on the length/duration of some of the work - as mentioned in the FAQ - you need durations long enough for the reading to catch up in the watch.
  • Why does the app need GPS tracking (even when not using app)?

    6
    0 Votes
    6 Posts
    620 Views
    F
    @Egika OK and nice to get some answers here. From the support I only received the answer that I need to accept it and that my data is safe, whatever that means.
  • Indoor Rides Recording Ascent in SA Logbook

    1
    0 Votes
    1 Posts
    161 Views
    No one has replied
  • Limit or focus notifications

    7
    1 Votes
    7 Posts
    787 Views
    Łukasz SzmigielŁ
    @Egika that would be awesome. I’m always for different watch customizations in and out of workout, as those are usually different use cases.
  • App crashing at startup

    2
    0 Votes
    2 Posts
    375 Views
    W
    @Mango I have iOS version 18.3.1 on my iPhone14 / Suunto App 2.41.0 and no crash issue. Can you update your iOS and let us know if the problem persists? Second option is to install Suunto App beta version: https://testflight.apple.com/join/DJyDC5SU?fbclid=IwAR3jTWlAkPOE4uL_3ehgsHHRV4SGRXAM9NCWEFH34_aMtwfu_Ac6WYzQOJ0 I hope this solves the issue.
  • Url deleted by moderator in comments in the app, why?

    3
    0 Votes
    3 Posts
    494 Views
    pavel.samokhaP
    @halfkilo if you try to write a url in your Suunto App activity description or comment it will be cut, yes. Unfortunately it’s required to prevent spam
  • iOS 2.41.0 - Inconsistency in lap markers persists

    7
    2 Votes
    7 Posts
    762 Views
    enriqueescomsE
    Well, it doesn’t help, but at least I see that I’m not the only one.
  • Missing maps in app. Will I loose data on reinstall?

    6
    0 Votes
    6 Posts
    633 Views
    tomvivT
    I reinstalled the app and the maps are back.
  • Sleep sync to Apple Health

    Locked
    3
    4 Votes
    3 Posts
    528 Views
    Brad_OlwinB
    @Victor-Garcia Sorry I am going to lock this as there are many posts on this topic. Here is one you can comment on. https://forum.suunto.com/topic/739/apple-health?_=1740154473891
  • Wrong map track in Suunto app (straight lines)

    1
    3
    0 Votes
    1 Posts
    179 Views
    No one has replied
  • week duration activities not consistent between screens

    1
    2
    0 Votes
    1 Posts
    193 Views
    No one has replied
  • Race S - general problem with autolaps - not working

    1
    0 Votes
    1 Posts
    183 Views
    No one has replied
  • This topic is deleted!

    0
    10 Votes
    0 Posts
    891 Views
    No one has replied
  • macOS: Suunto app freezes on every launch - except after first install

    Moved
    8
    0 Votes
    8 Posts
    625 Views
    B
    @sartoric I tested other iOS apps on macOS, and they work perfectly. The Suunto app also functions across three screens, as long as you don’t log in. However, as soon as you log in, the app successfully navigates to the activity screen and works fine—for that one session. Once you quit the app, it fails to start again (maybe because the initial setup views are skipped?). I shared this information as part of my follow-up email in response to my support chat.
  • Downhill Ski / Alpine Ski Lap Count Overestimated

    4
    3 Votes
    4 Posts
    395 Views
    Stefano M64S
    I found that in the lap section there are some downhills that have a duration of few seconds and a distance of few meters (or even zero!), it would be enough for me to filter out all the laps that have a downhill distance less than 10m and/or a duration less than 10s (for example).
  • the strava app disconnects by itself in suunto app

    1
    0 Votes
    1 Posts
    174 Views
    No one has replied
  • the strava app disconnects by itself in suunto app

    Locked
    1
    0 Votes
    1 Posts
    134 Views
    No one has replied
  • Exporting gpx route - not working

    3
    0 Votes
    3 Posts
    363 Views
    Brad_OlwinB
    @peegee From @Egika test it is likely a WhatsApp issue, try sending the link somewhere else to download. The export from SA is not the file but a link to the file download.
  • Problem importing gpx

    5
    0 Votes
    5 Posts
    555 Views
    AudaxjoeA
    @kamarasm you could try opening a GPX you know loads in a plain text editor (notepad on Windows) and then open the one that will not load. You will see simple coding, just see if there is any obvious difference or special characters. I used to have to do this on every upload from a Garmin Etrex to have Strava read the elevation from the GPS. Or upload to GPX editor or similar, add elevation then redownload. GPX editor (or why others editors) will rewrite the GPX header.

Suunto Terms | Privacy Policy