Subcategories

  • All resolved bugs and issues

    119 Topics
    1k Posts
    No new posts.
  • No WhatsApp Notification After iOS 18 Update

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    2 Posts
    101 Views
    HoBartH
    I think I solved it myself. In IOS18 you can lock Apps and I did exactly that with WhatsApp. That’s why new messages would not show up on my Suunto Race. Let’s see what happens tomorrow when the first messages drop in…
  • SuuntoPlus Store / Sync functionality is very unstable and slow

    2
    1 Votes
    2 Posts
    126 Views
    jjorgemouraJ
    I was experiencing exactly this for months. I was not able to setup and/or install some apps, always crashing. I was going mad with it. As an iOS software developer, I know how difficult it is an app to crash nowadays. I was wondering why no-one else were mentioning this issues. Was this a “just me” problem? Then, I decided to delete the app and install again. It solved the issues. My gut feeling is that somehow I ended up having inconsistent or corrupted data somewhere (local db, filesystem, some kind of cache) meaning syncing was not working properly. Delete and install again wipes out the local storage.
  • ZoneSense Discrepancy between watch live view and iOS app

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    1 Posts
    72 Views
    No one has replied
  • Naps are not synced after update

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    1 Votes
    9 Posts
    328 Views
    JosaipluJ
    @vinc14 using heart rate and movement detection (or lack of movement) in algorithms I guess
  • Sleep tracking different values on watch and app

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    3 Posts
    124 Views
    D
    Happened to me today. Vertical tracked sleep perfectly, however the app tracked the second part of the sleep after I went to the bathroom. I am on latest beta, 2.38.0 (16480).
  • NAP is not saved

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    4 Posts
    229 Views
    Kurt68K
    @GeorgeT88 Logging in and out of the app also solves the problem for me. But logging out and back in every time after a NAP can’t be the solution
  • Unable to export GPX route on iphone

    Moved
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    6 Posts
    217 Views
    EgikaE
    @Brad_Olwin says iphone in the title
  • Sync issue with Steps / Calories

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    1 Posts
    55 Views
    No one has replied
  • Swimming: Updates are passed but the bug remains.

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    6 Posts
    195 Views
    MiloushM
    @sartoric Man, the thread has about 500 post but to sum it up: Lots of people complaining about battery drain Endless advices for 100 - 0 recalibrating that does not help in many cases (I also tried) Final admission that it is SW problem and unofficial assurance that it will be fixed in next release This all took several months. What is contradictory to what I said before?
  • Watch faces sync issue : Vertical 2.37.34

    9
    2 Votes
    9 Posts
    306 Views
    J
    @Tieutieu said in Watch faces sync issue : Vertical 2.37.34: @arpoodle try just close app and relaunch it, then launch sync. After update I had to do that with my Race S and my Vertical to have watchfaces synchronized. (by closing app, i dont mean “reinstall”, just close and launch)
  • Sync problems

    32
    1 Votes
    32 Posts
    680 Views
    EzioAuditoreE
    @Brad_Olwin Thank you. Yes please since I am unable to see run details and have to switch to my other device (android) to do so at the moment If needed I can provide links to the activities I cannot open. Cheers.
  • Sound mode can’t be selected with S Wing

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    1 Posts
    73 Views
    No one has replied
  • No in app notifications 🔕

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    2 Posts
    85 Views
    sartoricS
    @peegee Those messages are very probably staged and for sure Language dependent in some cases (eg. polls) so you may receive it in the next days … I modified the tile as it was misleading
  • How do I delete waypoints in IOS App?

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    2 Posts
    104 Views
    Fenr1rF
    @leinsters If you mean single points (called “Points of Interest” - “POIs” in the Suuntosphere; “Waypoints” are Routes-only), you can delete one by selecting the unwanted POI via the planning screen’s Library button and then the Edit button on the POI’s individual entry. So Map->Library->POIs tab->unwanted POI entry->Edit->Delete [at the bottom]
  • Background dosen't work on Ios

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    5 Posts
    218 Views
    Brad_OlwinB
    @Fenr1r said in Background dosen't work on Ios: @Brad_Olwin On iOS, without the app running (as per OP)? Doesn’t work for me. The app needs to run in the background and the watch connected. The app does not have to be open and displayed on the iPhone to work.
  • export on last activity not showing 3 dots (only previous)

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    1 Posts
    65 Views
    No one has replied
  • App (iOS) not showing activities

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    1 Posts
    73 Views
    No one has replied
  • Suunto App not connecting to Strava

    Locked
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    5 Posts
    148 Views
    sartoricS
    https://forum.suunto.com/topic/11358/suunto-activities-not-syncing-to-strava
  • Map Issues with Beta 2.37.5 (15933)

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    3 Posts
    199 Views
    Fenr1rF
    @pavel-samokha As I was using the map for planning a relatively far away activity, that had not occurred to me: I suppose the distance ruler would require it. With location permissions the functions work fine on the old iPhone. The iPad can now search again (with the usual reservation that the results are skewed towards domestic addresses and businesses rather than peaks, cols, lakes, etc.). However, the availability of altitudes on the iPad is still just as unpredictable as before. Full location label and altitude or just co-ordinates for points a few tens of metres apart. I find the ruler just gets in the way of trek planning and my location isn’t relevant - is there any chance that Ruler+Location requirement could become optional while keeping the rest? Thanks for taking a look at this.
  • Hammerhead Karoo 2 - Calories not sync in the suunto app

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    3 Posts
    143 Views
    D
    Ah, I just registered to see if anyone else had this issue, and it turns out it is quite an old one. It’s mildly annoying, though at least the calories are still registered in the Hammerhead dashboard. Side note is that I’m on Android.

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